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GPS Tracker
In February of 2017 I messaged back and forth with Sarah Wong from Shenzhen Carscop Electronics Co., Ltd. about gps tracking needs. I told her where I am located and what my tracking needs are. She told me about their trackers and platforms. I asked if there were any hidden charges or fees. She said that there was none. Upon paying for and receiving 3 trackers, Sarah then notified me about having to buy SIM cards (charges and fees) to work the trackers. She made it sound like I should know that and it was common sense. I called her out on misleading me, but went ahead and bought SIM cards for the trackers. Well, the trackers only work on 2G and take a unlocked SIM card and so forth. After spending another $80 on a few different SIM cards, I find out that these trackers don't work in the USA, if they work at all! I messaged Sarah about this. She responded that I can return them to China and she would send me back the 3G correct ones. So now I have to eat the cost of shipping them back as well and take the chance that they actually sell a product that works. All of this after spending additional money on SIM cards that Sarah mislead me on. Based on Sarah's responses and lack of accountability, I would say that they don't sell a product that actually works. Buyer Beware - There has to be better companies to buy from because carscop is not legit!
Is Shenzhen Carscop Electronics legit?
Shenzhen Carscop Electronics earns 83% level of Trustworthiness
Excellent Trust Notice: Shenzhen Carscop Electronics near-perfect at 83% trust. Use with confidence, maintaining usual caution.
We found clear and detailed contact information for Shenzhen Carscop Electronics. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Shenzhen Carscop Electronics's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Carscop.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- There was some difficulty in evaluating or examining the information or data present on the carscop.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Carscop.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The carscop.com may offer a niche product or service that is only of interest to a smaller audience.
- We detected that carscop.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
Overview of Shenzhen Carscop Electronics complaint handling
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Shenzhen Carscop Electronics contacts
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Shenzhen Carscop Electronics phone numbers+86 755 3383 5288+86 755 3383 5288Click up if you have successfully reached Shenzhen Carscop Electronics by calling +86 755 3383 5288 phone number 0 0 users reported that they have successfully reached Shenzhen Carscop Electronics by calling +86 755 3383 5288 phone number Click up if you have UNsuccessfully reached Shenzhen Carscop Electronics by calling +86 755 3383 5288 phone number 0 0 users reported that they have UNsuccessfully reached Shenzhen Carscop Electronics by calling +86 755 3383 5288 phone number+86 755 8400 5500+86 755 8400 5500Click up if you have successfully reached Shenzhen Carscop Electronics by calling +86 755 8400 5500 phone number 0 0 users reported that they have successfully reached Shenzhen Carscop Electronics by calling +86 755 8400 5500 phone number Click up if you have UNsuccessfully reached Shenzhen Carscop Electronics by calling +86 755 8400 5500 phone number 0 0 users reported that they have UNsuccessfully reached Shenzhen Carscop Electronics by calling +86 755 8400 5500 phone number
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Shenzhen Carscop Electronics emailssale@carscop.com100%Confidence score: 100%Support
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Shenzhen Carscop Electronics addressBuilding A1, YuanLing North Road (10-1), E-Gong Ling Village PingHu Town, Long Gang District, ShenZhen, 518111, China
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Shenzhen Carscop Electronics social media
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I've had the same problem with them in Holland. After trying three different simcards with their useless product and wasting more than a month of my time I applied for a refund. They wouldn't give me one, chosing to blame all three simcard providers.