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Shell / shell gas station - essex street, hackensack, nj

3/1/17
[protected]
my daughter went to the shell gas station, asked the attendant for a funnel to put oil in her car. He took it upon himself to put the oil in the car, spilled it and the car caught on fire. they towed the car to Brookside in Hackensack, and its been there for 20 days now. They said they were responsible and they would handle the costs. I have given them the police report, as well as the tow company's cost. They have been giving me the run around from day 1. They won't give me the insurance information and they keep telling me the insurance will contact me. My daughter has been out of a car for 20 days and I've been driving her back and forth to work. I just want them to do what's right and pay the towing fees and the value of the car and if we have to sue, the attorney fees. I have the attachments but it's saved in a PDF format.

  • Updated by kwright1, Mar 21, 2017

    my daughter went to the shell gas station, asked the attendant for a funnel to put oil in her car. He took it upon himself to put the oil in the car, spilled it and the car caught on fire. they towed the car to Brookside in Hackensack, and its been there for 20 days now. They said they were responsible and they would handle the costs. I have given them the police report, as well as the tow company's cost. They have been giving me the run around from day 1. They won't give me the insurance information and they keep telling me the insurance will contact me. My daughter has been out of a car for 20 days and I've been driving her back and forth to work. I just want them to do what's right and pay the towing fees and the value of the car and if we have to sue, the attorney fees. I have the attachments but it's saved in a PDF format

Kw
Mar 21, 2017

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