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Shell / money has not been credited back to my card yet

Durham, NC, United States

I went to the gas station on 921 North Miami Boulevard Durham North Carolina on May 11th 2017 the employee had to void it out because my rewards fuel card didn't go through the first time. So he credited my $15 from the first transaction and then charge my card another $15. But the first $15 still haven't came back to my card yet. So when I called back today May 16th 2017 two find out what the problem is. He tells me the only takes 24 to 48 hours. So now I'm like why I haven't got my money back yet. So I call all the Shell stations some told me you can get it back the same day some Told Me 2 to 3 weeks my question is when will I get my money back

Shell

Ki
May 16, 2017

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