Shell Gas Station / tobacco

Los Osos, CA, United States Review updated:

the station attendent name is victor on the shell at los osos valley road in los osos ca.93402 the problem is victor has no customer service skills i have went in in the evening several time in the past 2 yrs and he is very short with me as a customer i have complained to the asst manager twice about his aditude when i ask for a certain type of tabaco he breifly looks with a bad look on his face and says we dont have it and i told him i talked to the asst manager that she sais it would be in earlyer that day and just acts like he ownes the store and give you a go to hell look! once i took my sister to get a lottery ticket she ask victor how to fill it out and victor points at the ticket form and says very rudly there there and there with that bad customer service lous mouth of his!!

Jul 14, 2016
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  • Mo
      Jul 14, 2016

    victor at shell gas station has no customer service skills! very rude guy!! in los osos ca 93402!

    0 Votes
  •   Jul 15, 2016

    Sounds like you have no customer skills. If he says he does not have something, he does not have it, regardless of when it was supposed to be in. He knows his inventory better than you. He probably gets short with you because you do not listen. As for the lottery form, it has instructions on it. Read them.

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