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Shell / gas

1 Charlotte, NC, United States

I paid $20 inside on my card and then got $16.63 worth of gas out of the pump. The remaining amount is supposed to go back onto my card. Instead, I got 2 charges, one for $20 and another for $16.63. I was charged a total of $36.63 for only $16.63 of gas. At the very least I would like the extra $20 I was charged back. This was on November 20th of 2016 at the Shell Service Station at 3201 Pineville-Matthews Rd, Charlotte, NC 28226 and their phone number is [protected].

Dy
Nov 21, 2016

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