Shell / customer service

Kitchener, ON, Canada

This employee works at shell gas station on King street east. I come here to fill up gas every week and he refuses to sell me cigarette because i am not a Canadian citizen. I have repeatedly provided valid drivers license and a US passport and he still refuses. Im not sure of what day it was but he has made some prejudice remarks regarding my citizenship. So i refuse to spend anymore money with this location until I see an improvement with customer service. I have video proof of him saying that i must be Canadian to purchase tobacco products.

Oct 10, 2018

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