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Sheetz
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Sheetz complaints 1493

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E
12:00 pm EST
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Sheetz service

I came to sheets as usual to get my lg peanut butter clshake, went to cashier wish was very nice, I go ahead and pay, went back to the counter to wait for the shake, a pretty blond young girl approached me and told me in a rude manner that if I was there for the shake I need it to pay it first ! I had my receipt! That's was insulting and rude.wont appreciate it, I told her I already pay and show the receipt, when she finished my shake she not even told me I was looking other way so she left the counter and left my shake on top on the receipt.Not nice

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J
9:22 pm EST
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Hi My name is Jerry Luizza my sheetz card number is [protected] I ordered a 2 meat platter online through the app, popcorn chicken and chicken stripz with my sides. I got my sides and my stripz but did not receive my popcorn chicken. I wanted to put in a complaint because the food at sheetz is not cheap and that cost me like $4 worth of chicken...

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T
9:43 am EST

Sheetz I am complaining about a worker named rick warnick

My niece and I went to Sheetz on January 27th. Mr. Warnick was very rude and kept making snide comments to my niece.
He knew of my 14 niece by the fact that his best friend had been in a relationship with her. This man was 19 and she is 14. He beat and raped her. So Mr. Warnick was upset with my niece becuase his friend has since been arrested. So he has taken upon himself to smear her name on his Facebook pubicly and to make comments and cause us to NOT order food due to him making it. We did not want him to tamper with our food in anyway. While we were there he kept making comments and staring at us. Making my niece very uncomfortable. I would have spoken to the manager but she is very close with him and would not have done anything about it. After we left he then got on his cell phone and put a post up about us.

This is ridiculous. I will not go to that Sheetz anymore.

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P
7:37 pm EST

Sheetz food

Why in the actual [censored]. Did you guys get rid of fried [censored]ing pickles. There are only a few things in this world that make me happy. And those were at the top of the list. You lost all of my business. Please bring them back I'm begging you. I'm so sorry I [censored]ing need them you don't get it. If you guys get fried pickles back I'll seriously do anything for you. Like anything I promise right hand up to god BRING BACK THE PICKLES

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D
12:39 pm EST

Sheetz wrong thing

Store 201 Pa. Apparently there was no barcode on the bottom of my salad so my guy cashier took it got another one & rung it out. I was 20 mins down the road & he put the wrong salad inside. I live an hr & a half away so I couldn't come back. I'd like this taken care of instead of an I'm sorry. This happens a lot when I'm at sheetz. I would have rather gotten myself. I had no clue what he was doing at first.

Denise Hosterman
Box 104
Laurelton pa 17835

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W
11:30 am EST
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I purchased a 12 pack and the price was 11.99, the cashier rang it up and it showed up 12.59. I said the ticket shows 11.99 the cashier says we cannot change the price it was supose to be changed by the beer rep. This is not my problem, this is a problem from your beer rep and you to handle. Its only 50 cents, however shpuld have been handled differently...

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B
9:38 pm EST
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Sheetz wrong food

After paying almost $10 for boneless wings I was given old and stale mozzarella sticks, tater tots, and onion rings. The roads are too icy and the drive back is too far for a refund or exchange. Considering there were no other customers at the location at the time and the price I paid for the food, the least I could expect is to receive the correct order

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A
11:08 am EST

Sheetz an employee at lewisburg sheetz

My coworkers and I go into this sheetz very frequently and we are unsatisfied with how this blue haired employee treats us. She rolls her eyes at us, she gives us attitude, she never smiles, and I have heard her use profanity towards other customers; telling them to get the [censored] out of there, they were in numerous times already that day. I do not think she is fit to be in an environment surrounded by the general public. I would also like to say how I have heard her talk about illegal drug abuse.

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A
1:46 pm EST
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I use the same three Sheetz consistently: Staunton VA, Waynesboro VA, and Fishersville VA. I also make the exact same order at each one, and the Fishersville VA Sheetz repeatedly does not give me all of the items I pay extra for, and it's become such a problem that I'm submitting this complaint. My order is as follows: grande breakfast burrito with bacon...

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11:33 pm EST
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Sheetz unprofessionalism

The manager for store 250 in butler pa but walmart is unprofessional and rude. The district manager for the store is rude and thinks the employees at the store don't matter and they're not important. He continues to run his mouth about terminated employees when they're not present to defend themselves. Instead of believing a certain employee about an issue they're quick to transfer them or they have to quit basically. Maybe if they got rid of these 2 they would be able to keep employees. They dont have enough employees to run the store. They need to make their attendence policy more lenient and maybe they wouldn't have an extremely high turnover rate.

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Update by Dcgirl28
Mar 19, 2019 8:38 am EDT

Sorry was talking about Sheetz by Wal-Mart in butler pa

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5:35 pm EST
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I went and ordered a chicken quesadilla and a small French fries. At 6:02 pm on January 17th. I ordered extra sour cream for it and ketchup for my fries . I'm upset I paid extra and never revived neither sour cream or ketchup. At that the bag of French fries maybe were half filled, how ever the quesadilla was good. . I'm up set because this is not the first time this happened.

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J
2:21 pm EST

Sheetz coffee thermos

Hello, I purchase a coffee thermos about a month ago. It was about 14 dollars. It stated on the sticker that it would keep hot drinks hot & cold drinks cold for 12 hours. I haven't had anything cold in it, however I have had coffee and it does not keep hot long. Maybe an hour or so, but no where close to 12 hours. Also, it has recently started leaking. I am not satisfied with this product and would like a full refund.

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6:05 pm EST
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Good Evening, I wanted to bring to your attention my displeasure of your bathroom upkeep. I, unfortunately, have a chronic disease that makes me frequent the restroom. Upon using the stall, I found that there was no toilet paper for me to use. My disease is embarrassing enough and someone outside the stall, who I do not know, went and alerted the staff...

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12:42 pm EST
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I received undercooked boneless bites from Sheetz #599. Once I returned to the establishment the supervisor on duty at 12:30am (the time I returned to the establishment) was very rude, unprofessional and unapologetic! No customer service was giving. Highly disappointed! Supervisor name: Jasmine. I have been diagnosed with food poisoning due to the food I received from this establishment. Case number: 1357096

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S
6:01 pm EST
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The worker, I believe her name was shankia, had the worst attitude and continuously rolled her eyes at me. My burrito didn't have everything on it, I didn't even know till I had made it home and saw it to be rather small. I will no longer provide service to that sheetz. I have been going for years and it's sad how one person can ruin it in one night.

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D
8:47 pm EST
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Sheetz restroom quality / maintenance

I recently went into Sheetz on Lear Nagle Road and Lorain Road in North Ridgeville, Ohio went into the bathroom to change my pants turned around and walked out after I was done and they're literally was no handle on the door somebody unscrewed it and stole it. I am including a picture I took of the handle the inside of the bathroom taken today. I was going to complain do the manager but they were kind of busy so I did not want to impede your guyses business but I am completing this complaint it I do not know if the manager was aware of it or not but there should have been a sign or something it is considered a safety hazard in my opinion because of somebody possibly getting hurt or cut on the screws if somebody had a blood claughton was on blood thinners for an example and they nicked themselves they could have possibly let out hence a lawsuit not good for you guys trying to help you.

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J
1:16 pm EST
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Sheetz food

Barely any meat on the pulled pork subs also they barely put any sauce on the sandwich it was dry and mostly bread the breakfast sandwich I ordered was soggy the lady that rang us up was rude and rushed us she didn't ask us for our Sheetz card nor did she speak to us in a friendly tone this is one of the first times Ive been very displeased with this Sheetz experience

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M
3:09 am EST

Sheetz Service

I know it's 4am. But just coming in the lady behind the food counter waited like almost 2 minutes while the alarm buzzed after we ordered food. If I compared her to an animal it would be a sloth. Then we got her attention with a frowny face. Just asked if there could be no added salt to the fries. They are always way too salty. She then realizes she missed a whole order. So she starts making it then adds a ton of salt to the fries...We love sheetz but man this lady was awful. I can see why she was put on the 4am shift.

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6:47 pm EST

Sheetz sidman pa store

Every order I get is messed up in one way or another. I live in a sheetz family and everything they do there is completely wrong. I just ordered two sandwich's and they are both completely wrong. I got a mto breakfast with the toppings my burger should have had and my burger had the toppings that my breakfast sandwich should of had and the same thing happens every time I order from there. Many other people complain of the same thing. I get that it's a small store but get it together.

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11:51 am EST
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The food order I recieved was not onpy i correct, but upon further inspection it was not my order. The exterior of the bag was labeled with my order number, but inside was a different order entirely with a diffwrent order number. Unfortunately I did not notice this until I had taken my food back to my apartment. There was cheese on the sub which I did not...

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Overview of Sheetz complaint handling

Sheetz reviews first appeared on Complaints Board on Sep 11, 2007. The latest review Kelly - Archdale NC was posted on Apr 16, 2024. The latest complaint snack wraps was resolved on Oct 22, 2019. Sheetz has an average consumer rating of 1 stars from 1493 reviews. Sheetz has resolved 14 complaints.
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  1. Sheetz contacts

  2. Sheetz phone numbers
    +1 (800) 487-5444
    +1 (800) 487-5444
    Click up if you have successfully reached Sheetz by calling +1 (800) 487-5444 phone number 0 0 users reported that they have successfully reached Sheetz by calling +1 (800) 487-5444 phone number Click up if you have UNsuccessfully reached Sheetz by calling +1 (800) 487-5444 phone number 2 2 users reported that they have UNsuccessfully reached Sheetz by calling +1 (800) 487-5444 phone number
  3. Sheetz emails
  4. Sheetz address
    5700 Sixth Avenue, Altoona, Pennsylvania, 16602, United States
  5. Sheetz social media
Sheetz Category
Sheetz is related to the Retail Stores category.

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