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sharp exteriors / leak in roof

PO BOX 172184 Arlington, TX, United States Review updated:
3.5
Contact information:
Phone: 817-417-0097 /817-790-0662

Had Bill Sharp installed a metal shake style roof that came with a 10 year worlmanship guarantee and 50 year material guarantee. Approx 2 years ago.Roof
developed a leak that has caused damage inside the house. called numerous times, and finally talked to him (Bill) and he said he wouuld get out to find and fix on the 22nd or 23rd of August. Never called, never showed up, and all futher calls have not been returned even though his message says someone will get back to you promptly.
Now there has been more rain, and more leakage and no return from Bill Sharp even though I have left messages to numerous to count. I am upset that because he didn't do as promised now I have to have my insurance company come out and look at the damage, and take care of that, and if i don't fix the leak myself I will have someone else fix it.
Don't know if he (Bill Sharp) will ever call me back, but in the meantime i will use every resourse i can find to warn others and hurt his business as much as i can.
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Br
  5th of Feb, 2009
Agree Disagree 0 Votes
My name is Brian Hammond, owner of Sharp Exteriors.
I have spoken to Mr. Zimmerman about his complaint and we discovered that he was talking about a company with a similar name called "Sharp Roofing", which was owned by Bill Sharp.
It has been also discovered that Bill Sharp's company has gone out of business.
I have choosen to honor the warranty for Mr. Zimmerman in an attempt to gain his future business should he have any.
Any other questions or concerns can be directed to me, Brian Hammond, directly. 817-915-7451
Tw
  13th of Mar, 2009
Agree Disagree 0 Votes
Good man Brian. Best to you
Jo
  12th of Nov, 2009
Agree Disagree 0 Votes
Bill Sharp is not out of business unless you have a complaint or warranty. Decra Roofing manufacturer has recently sent me some of Sharp's previous customers for leak repair as Sharp has told them he is out of business. Keith Lyles of Classic Superoofers told me today that Sharp showed up recently to bid a home where Keith was submitting a proposal
Just try for yourself and request a quote from him and he'll show up unless you've done business with him before.
Gl
  25th of Feb, 2013
Agree Disagree 0 Votes
It appears that there are lots of roofers out there trying to avoid redoing their botched roofing jobs! I personally have had an experience exactly like the one described by Mr. Zimmerman. Mine was with Classic Superoofs! It's hard for me to imagine Keith Lyles slamming someone else when he did the same exact thing to me!! No returned calls, no messages answered, no cooperation period! Just collect the money and be done with the customer!! As a result, I am having to have the roof redone...this time the right way. Lets remove the layer that you shingled over to begin with. It never leaked but now with the Decra on top of it It's too heavy, leaks like a sieve, and has caused more damage than it was worth. No ridge vents were installed as per my request, the wrong starter course was used AND part of the roof was NOT done to code!! And don't even bother with the BBB. As a paying member, the BBB will stand by that business no matter what! Even with the photographic proof I sent them. Keith Lyles denied it all and said that he had been back out and the problem was resolved. Toss out the BS flags!! If you want to see photos...just request them and I'll be more than happy to share them!!
De
  29th of Oct, 2013
Agree Disagree 0 Votes
WOW! WAIT TIL THE END YOU WILL BE BLOWN AWAY NO JOKE THIS IS THE LETTER SENT TO MR HAMMOND
EXCEPT FOR THE END THIS JUST HAPPENED TODAY...
TO: BRIAN HAMMOND OCTOBER 28 2013
BRIBUILT
ROOFING REMODELING
ON SEPTEMBER 3 2013 I WROTE YOUR COMPANY BRIBUILT ROOFING A CHECK:
NO* ____ FOR A DEPOSIT ON A STANDING SEAM METAL ROOF COVERED PATIO TO BE CONSTRUCTED AT MY HOME IN IRVING TEXAS.

CHECK NO# ___ DOLLAR AMOUNT 5, 000.00 FIVE THOUSAND DOLLARS
UNDER THE CONTRACTUAL AGREEMENT OF THE INSTALLATION AND CONSTRUCTION OF A STANDING SEAM METAL ROOF TO BE CONSTRUCTED BY YOUR COMPANY AND AN AGREEMENT OF TWO WEEKS TO BEGIN FIRST THE BUILDING MATERIALS FOR THE METAL ROOF WOULD BE SENT TO BE POWDER COATED.
ONCE THE BUILDING MATERIALS RETURNED POWDER COATED, THE LABOR WOULD BE COMPLETED
BY SEPTEMBER 28 OF 2013.
ALLOWING A 25 DAY PERIOD FROM DEPOSIT TO COMPLETION.

ON THE WEEK OF THE 15TH OF SEPTEMBER AFTER SEVERAL CALLS TO YOUR OFFICE REGARDING COMMENCEMENT OF PATIO COVER CONSTRUCTION 4 POST HOLES WERE EXCAVATED.
LUMBER FOR DECKING OF THE PATIO COVER CONSTRUCTION WAS PLACED ON PATIO FLOOR UNCOVERED AND EXPOSED.
CALLS TO YOUR COMPANY WERE MADE IN CONCERN FOR WOOD BUILDING PRODUCTS THAT HAD BEEN LEFT UNCOVERED.

ON THE WEEK OF SEPTEMBER 30 FOUR POSTS WERE PLACED IN CEMENT AND LEFT TO CURE.
THE AGREEMENT MADE: PATIO CONSTRUCTION WOULD BE COMPLETED BY SEPTEMBER 28.
CONTACTING YOUR OFFICE BECAME A WEEKLY CYCLE OF PHONE CALLS.
WITH A PROMISE OF WORK TO BEGIN AT THE START OF THE WEEK AND THEN MOVED TO THE END OF THE WEEK.
THEN BEGAN THE ARGUES EFFORT TO GET YOUR OFFICE TO ANSWER MY PHONE CALLS WITHOUT ANSWER. ONLY AFTER WE PLACED THE CALLS FROM A PHONE NO# YOUR OFFICE DID NOT RECOGNIZE DID YOUR COMPANY ANSWER.
FROM YOUR OFFICE I RECEIVED SEVERAL DIFFERENT REASONS FOR THE PATIO CONSTRUCTION NOT YET STARTED (DISCOUNTING THE HOLES EXCAVATED.)
ON THE 8 OF OCTOBER A CALL WAS PLACED TO YOUR OFFICE REQUESTING AN OFFICIAL START DATE FOR CONSTRUCTION.
PAULA WAS TO CONTACT ME IN TWO DAYS FOR A DEFINITIVE DATE TO BEGIN CONSTRUCTION….
ON THE 14 OF OCTOBER AN EMAIL WAS SENT TO YOUR OFFICE REQUESTING YOU OR YOUR OFFICE CONTACT ME BEFORE 5PM IN ATTEMPT RESOLVE THE ISSUE OF CONSTRUCTION OF PATIO.
AGAIN A PHONE CALL TO YOUR OFFICE WAS PLACED THE FOLLOWING DAY OCTOBER 15 TO TRY AND RESOLVE ANY ISSUES.
FOLLOWED BY AN EMAIL SUBMITTED TO YOUR OFFICE INFORMING YOU OF MY GROWING CONCERN.
• ON MONDAY THE 20TH I ATTEMPTED TO CONTACT YOUR OFFICE THREE TIMES WITH NO ANSWER.
• BLUEPRINTS WERE REEVALUATED AND POSTS WERE NOT PLACED WITHIN THE GUIDELINES OF THE BLUEPRINTS AND NOT IN LINE WITH CODE ENFORCEMENT PERMIT AGREEMENT.
NOTE:
THE ONLY WORK SINCE ISSUANCE OF 5000.00 DEPOSITS A SPAN OF 55 DAYS (FIFTY FIVE) IS NOT CORRECT.
THIS ESCALATED THE REALITY THAT DESPITE MY EFFORTS; YOUR COMPANY WAS NOT ABLE OR WILLING TO PROVIDE THE SERVICES AGREED TO IN THE TERMS OF THE BUILDING CONTRACT.
1) * OF AN EXPOSED ROOF LINE (PRIOR TO YOUR COMPANY BEING HIRED YET YOU UNDERSTOOD THE URGENCY OF THOSE REPAIRS.)
* PARTICLE BOARD THAT WARPED AN UNUSABLE
*AND THE ONLY WORK ACCOMPLISHED IN 55 DAYS AFTER GIVING YOU 5000.00 IS INCORRECT.
MY CONCERNED THAT I WILL BE UNABLE TO GET ANOTHER CONTRACTOR TO FIX THE ISSUE OF THE ILL PLACED POSTS.
THE LIKELY HOOD OF HAVING TO REMOVE THE POST IS HIGH.
*DUE TO INABILITY OF YOUR COMPANY TO UPHOLD ITS CONTRACTUAL AGREEMENT.
* THE LACK OF EFFORT BY YOUR COMPANY TO DETERMINE AND UPHOLD A DEFINITIVE DATE OF CONSTRUCTION.
* THE LUMBER MATERIALS LEFT UNPROTECTED ARE NOW USEABLE.
*THE DISREGARD TO THE BLUEPRINTS APPROVED BY THE PERMIT ISSUED CITY OF IRVING CODE ENFORCEMENT.
I AM REQUESTING FULL REINBURSEMNET OF ANY AND ALL MONEY I PAID TO YOUR COMPANY. NO LATER THAN 72HRS AFTER RECEIVING THIS CERTIFIED LETTER.
THE FULL AMOUNT OF 5, 000.00 (FIVE THOUSAND DOLLARS) RETURNED.
THIS IS AMOUNT I PAID YOUR COMPANY ON THE CONTRACTUAL AGREEMENT OF THE CONSTRUCTION OF A STANDING SEAM METAL ROOF PATIO STRUCTURE.
THIS IS MY SINCERE EFFORT TO AGAIN ATTEMPT RESOLUTION OF THIS CONFLICT PRIOR TO NOTIFICATION OF STATE LICENCEING ORGANIZATIONS AND ANY FURTHER INCONVENIENCES.
I AM ALSO SUBMITTING THE UNANSWERED EMAILS THAT WERE SUBMITTED TO YOUR COMPANY IN MY EFFORTS TO RESOLVE THIS ISSUE.
• A COPY OF ORIGINAL CONTRACT
• A COPY OF THE CHECK
• A COPY OF THE BLUEPRINT
• A COPY OF BUILDING PERMIT
THIS IS WHERE IT GETS GOOD!!!
NOTE: THIS IS AN ADDENDUM TO THE CERTIFIED LETTER MAILED ON OCTOBER 29, 2013 ON THE WEEK OF OCTOBER 21 2013 I RECEIVED A PHONE CALL FROM A CONTRACTOR
MR. BILL SHARP OF SHARP EXTERIOIRS ABOUT CONSTRUCTION WHERE MR. BRIAN HAMMOND HAD TAKEN MY $5, 000.00 AND DID NOT RETURN.
MR. BILL SHARP CAME TO MY HOME MEASURED AND EVALUATED THE SITE FOR PATIO ROOF COVER.
LATER THAT SAME DAY SUBMITTED A QUOTE FOR THE PROJECT OF 6, 400.00.
UPON SOME INVESTIGATION ON LINE I FOUND: THIS COMMENT AND COMPLAINT BLOG AND IT STARTS " my name is BRIAN HAMMOND OWNER OF SHARP EXERIORS...WOW you CAN NOT make this stuff up...

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