Sharaf dg / who is the responsible

United Arab Emirates Review updated:

Dear Sir I purchase one I phone 7 bill no is, SI/MG1/03459/271217/00047 in 27th Dec 2017 with my RAK bank Credit Card End with 6006that time sharaf dg given one offer for installment plan 24 month payment I took same. I phone 7 mobile actual price was 2099.00 ADE and for installment 251.88 ADE total amount taken by me is 2350.90 ADE but sharaf dg not make installment with RAK bank so RAK take full amount 2350.90 ade for me. when I received my Rak Bank credit card Statement and I saw the didn't make 24 months installment plan, I call bank and ask why you didn't make installment plan the told me no one contract me for installment so how can I make Installment then I call to Sharaf DG and make a complain, complain no is 506988 against my Installment. I called several time but no one take proper response some time the said to me your Credit Card data is not availabal with your bank, then I called Rak bank and conform with bank bank said to me your data is with me no one from sharaf Dg contract bank so how can I make Installment plan some time he said to me bank call you you did't received every time Sharaf Dg Customer Care People make a different story, now Sharaf Dg tell me its RAK Bank Flout So please you Clear me who is the Defaulter you or rak Bank because I make a complement in Sharjah Economic Department the also Reply to me its RAK Bank Flout I when I call you you always say to me its Sharaf Dg flout please Reply me who is the Defaulter because I suffer too much
I attach conversation with SEDD
Afzal Kalim

Mar 27, 2018
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  • Ra
      Apr 01, 2018

    Dear Customer

    Please contact us on 04 2130000 or provide your contact number for us to reach you.

    Thank you
    RAK BANK team

    0 Votes

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