Sharaf DG / samsung international battery back

United Kingdom

I was sailing onThe royal Caribbean ship Vision of the Seas. While in Dock in port zayed in Abu Dhabi I visited the port terminal shop and purchased a Samsung International Battery pack at the terminal shop on 1April2017. This unit has only worked for a few weeks. Please send address details so that I may return this product for repair. I am extremely disappointed with the performance of this item. I have contacted Samsung in the UK but they inform me this item must be returned to the retailer. Unfortunately I paid this item in cash so do not have creditcard record. I await your instructions for return.
Mary Smith
Address. 129a Park Road Barton under Needwood Staffs DE138DD

May 21, 2017

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