Sharaf DG / lenovo ideapad 320 laptop / order ref no w915279

New Malden, England, Surrey, United Kingdom

I am extremly dissapointed with your awful level of customer service i have experienced with this order i have placed online on the 20th of August for this laptop.

I trusted your brand and the reputation of the company to place this order, from UK but you have let me down big time as i purchased this item as a gift for my cousin in UAE.

After contacting your company several times
I was told the item will be delivered on 27th, instead i received an email on the 27th to say that the order has been cancelled without any reason after 7 days and taking the full payment.

Can the management look into this as a matter of urgency and get this item delivered as promised.
Please contact

Please contact HM Nazeer on. [protected] or email [protected]

I hope you can resolve this matter as quickly as possible.
Ishrath Iqbal

Aug 28, 2017

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