SUBMIT A COMPLAINT

Sharaf dg / fake commintment of delivery of laptop purchase from gitex

Dubai, United Arab Emirates, United Arab Emirates

Dear Team Sharaf Dg,

I purchase Lenovo laptop from Sharaf DG Kiosk in Gitex dated 06 October. Due to no stock available in Gitex sales person and Manager of kiosk told me that we will deliver in 02 working days on your address. I paid amount and purchase laptop(Refer attached invoice). After 02 days i have not got call from sharaf dg so i called call center and raise complaint (comp. no 1144189) against it. Call center guy told me you will receive in 2-3 days. After 03 more days i got call from call center saying the model which you purchase is out of stock so you need to wait for some more days. I am going for my vacation on 14th October but still i have not received my laptop delivery. i am very disappointed with fake commitment, if i will not get laptop before 13 October then i will make strong complaint against sharaf DG and you have to compensate.

Kindly take immediate action and arrange delivery of laptop as soon as possible.

Sharaf dg

Sa
Oct 11, 2018

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