Sharaf DG / no replacement allowed within 1 day even
On 31st Oct 2011 I purchased a Palson 30561 Fruit extractor +lima blender 30526 for 399 Aed from Sharaf DG Safeer Mall Store Sharjah UAE.I went to purchase a Food processor but upon Sales Executive convincing skills I ended up taking the above mentioned product.
Next day I realized I dint get what I was looking for as Food processor have so many options but this one had only two.I made up my mind to exchange it for Phillips food processor.
On 1st Nov 2011 I went to the same store at around 9 45 pm to exchange the product
I met Sudip thoo and gave back the product with everything including thermocol(used for packing).He opened the piece and said it was used.It wasnt used but washed but he kept on arguing with me when I dint use Y wuld I wash.
As far as I know in all eductational institutes it is taught to wash any product(Kitchen appliances) before u use.
I culdnt attach the blade to the motor how culd I use it the system was complicated I called the call centre 7 times the same day upon not getting them through and not able to fix it I decided to exchange it
.But he had already decided pre conceived and had a pre occupied mind that the product was used.
When dept incharge came Muhammed Tanveer just asked him what he said product was used and he continued the same song without even looking at the product.
Kindly replace the product and let me buy a Phillips food processor if it is possible.I have left the product at the store only .
The attitude and service of teh executive was pathetic and annoying.he was questioning me upon my creditability which is unacceptable.and I want you to take an action against the executive
Please do the needful if u can as on the back of my receipt it is written I can exchange it in 7 days.I was not even 1 day completed.
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