Alibaba
reviews and complaints

Kaso medical Technology co., ltd is scam beware! I placed an order for mobile dental chair with this company Kaso medical Technology co., ltd. we agreed i would pay a total of 550usd for the chair and shipping by dhl to my country from China. We also agreed that it will be shipped the next day. After payment seller said it will take a week to send and i was angry after much talking it was sent in a week time but to my surprise seller said it went through air freight and it will take 5 days that i shouldn't worry. After two weeks instead of 5 days seller said it is still in the process of clearing that i will need to send extra money to pay the agent so it will be sent to my city which is different from the airport it will land. I had suspected fraud and opened a dispute on paypal which was the initial payment medium a week after the payment. Now 3wks wasted. After another two weeks paypal refunds my money but the seller now claims it has been cleared that i can come and collect it from the warehouse of the agent in the city where the airport is if i want to and that they are going to lose money if the decide to send it back. After much pleading i agreed to pay again but this time through aliexpress since i met them through alibaba and they wouldn’t get the money until i collect the package. I am to pay 500usd this time and the 50usd remaining would be for me to go get it myself. After payment seller says i should pay for clearing fee which sounded crazy since we just agreed before i paid. He finally agrees they will take care of the expenses. After waiting two extra days sellers says he is having problem with his agent that his agent is asking for more money. The bottom line is more money outside aliexpress paid to clearing agents account. Now 6weeks wasted on something that should take one week and my money trapped with aliexpress till it goes through all the protocols though i have cancelled the transaction. This company is fraud and never to be trusted. it was really a bad experience. I blame myself though for trusting them again Kaso medical technology co., ltd is scam beware!

I ordered windows and door in April 2014 using Alibaba service. The company is golden rated and verified as trusted. I send a payment of $3000 that include shipping to USA Rochester MN. Windows(16) and door (1) supposed to be triple glass and contract was signed. They needed 4 month to produce my order The load is finally on ship at August 1st.Arrived in New York month later with four broken windows and door.
I was charged another 1118 dollars for additional cost off transportation. IN Minneapolis I found that one box with hardware was missing and triple glass on windows is only double. I already paid custom for triple windows.
I complained to Alibaba and Tim was in charge of my complain. I had just problem with their service .I could not load any picture to show that I was right . The limit is only 2 Mb 5 pictures /files is minimum to load and minimum 2000 characters. How can load 5 pictures of 16 Mb into 2 Mb. I complained about their service and two days later my case was dismissed.
Do not trust Alibaba service. Do not order nothing from Guangzhou Metals Aluminum Co. Do not trust them.

I ordered some stuff from the website www.alibaba.com, but when I paid for it, the website redirected me to hddgz. Money was taken from my account. The seller didn’t reply. Of course they didn’t send anything and didn’t reply to my multiple emails and messages. Scam. These companies are total rip off. Please leave comments about these companies, because people should be aware when they buy from such dishonest sellers.

I requested and was quoted FOB Shenzhen price for quanitity of pet food bowls. I duly paid in full and also paid additional funds to cover charges that their bank took off. Supplier then tried to say goods were ex-factory and I had to pay to get goods uplifted. After I complained, Supplier then delivered the goods to Ningbo Port?! I have large shipment leaving Shenzhen Port and this Ningbo consignment will cost considerably more! Furthermore, they said they would pay custom charges as Ningbo but today, I discovered they haven't been paid. I have email and invoice that states Shenzhen. Total Scam if you ask me!

I found company Shandong LeiDinuo Engineering Machinery Co., Ltd. in alibaba.com, we agree with price, after sign contract with him, we send deposit 10000usd, after seller increase price on goods, we not agree, and seller stopped responding. I send claim in administration in alibaba, they can not help me, but i sure they not want help me. Please people not trust alibaba.com . Sellers on alibaba have gold status, but its not warranty for you. Now alibaba blocked my account!

I represent a company selling Camping products here in Europe the company is called Armadillo4x4 my name is Paul Ratcliffe, the company I wish to complain about is called Sanmusen, this company was formerly known as 'Estrail' and traded as part of a larger company called Everstar Insustrial Corporation. We traded with them successfully on two occasions however on our third order they took receipt of our deposit and then ceased to engage in communnications, we attempted to email them, Skype and to telephone them we even resorted to engaging a Lawyer from a local law firm but to no avail they had simply vanished, they have now resurrected the company under this new name Sanmusen, they are trading from the same building and with the same International trade manager Ms Lulu Yuan.
I would suggest that everyone should give them a wide birth DO NOT TRADE WITH THIS COMPANY.
I have documentary evidence detailing everything passing between our two companies if you should wish further evidence I can be contacted on [protected]@hotmail.co.uk

Kind Regards
Paul Ratcliffe

If you require

I bought products from Rob Deguia at www.robdeguia.trustpass.alibaba.com and received no products.
My purchase was for the A1 Alpha Dog Pet Food Supplement, I am a supplier of such products in my area, so I placed a very large order. I emailed several times explaining the situation over and over again. I paid up front and received nothing in return. I lay blame to the supplier in the Philippines--- Rob Louie Deguia of
www.greenplus.com.ph for my losses. I have heard several other complaints but paid no attention to them until this happened to me. People, don't get mislead by the B.S this man and company is spouting back at you.
They are thieves, plain and simple. Buyer Beware!

Shenzhen Hotom Technology Co., Ltd. stole my money. I sent them a WU payment for PAX vaporizers. They took the money and have stopped communicating with me. First they said they ran out of stock, then they said they have made new stock, then they said they were testing, always one excuse after another.

The money I sent was worth well over the annual fee for gold sellers so no doubt they will be up and running again soon.

The main contact person for this was a man called Jason Lin.

His real chinese name is Peng Lin.

I have created a blog to warn other people about this company at http://fraudbyshenzhenhotomtechnology.wordpress.com/ I hope no one else sends them payment.

I made a $2, 000.00 purchase using Alibaba Escrow services. This service is supposed to protect the buyer by allowing the buyer to confirm satisfactory delivery of the merchandise. The funds are only released to the seller when satisfactory delivery of the merchandise is confirmed. I received a printer that does not work and a machine missing a key part . AND someohow the status of the transaction was changed to COMPLETED.

Someone confirmed SATISFACTORY DELIVERY without my authorization. I have contacted alibaba customer service about this but I have not received a response. Not even assurance that they have received my complaint and are looking into the matter. The seller seems reluctant to correct the problems with the order despite the 1 yr guarantee.

Accessing alibaba accounts and making unauthorized changes to transactions is evidently very possible.

ALIBABA ESCROW CAN NOT PROTECT THE BUYER.

PLEASE BE AWARE OF THIS COMPANY(X Show Technology Limited) I BOUGHT FROM THEM SOME MONTHS AGO a TABLET PC, THE CONTACT WAS Hank Kesheng Jia (He is the Director of the company)... The product arrived to my country in bad quality and it didnt work, the screen was broken and the product never turned on! i paid more than 450 usd for the product! Their "waranty" said that it has 12 months for reparation or the refund of the money... well, i decided to send it back to china but what was my surprise? THEY RECEIVED THE TABLET AND THEY DISSAPERED! From that time, they never answered the emails again, they blocked me in MEssenger and all their staff never response anything from me.. They just robbered me, they are a thieves! DONT BUY FROM this SUPPLIER, their products are poor qualities and they dont recognize their mistakes and makes you loose too much money and robbers you! This is worst supplier in the world.. but this wont finish here.. i have their address in china and they will know and learn that no one cheat me and no one else.. I will go soon to china in some weeks and this will be final of this horrible supplier! I swear! The information is Company Name: Shenzhen X Show Technology Limited Business Type: Trading Company Product/Service (We Sell): Tablet PC Registered Address: 26A, Block 3, Yuanxingju, West Side Of Wenjin North Road, Luohu Dist., Shenzhen, Guangdong, China (Mainland) Zip: 518000 Company Website URL: http://www.xshowtech.com AliExpress.com Store: http://www.aliexpress.com/store/900031 Ownership & Capital Year Established: 2011 Legal Representative/Business Owner: Mr. Kesheng Jia DONT BUY FROM THEM! OR YOU WILL LOOSE YOUR MONEY!

To: whom it may concern
By this present, we Promidea SRL, company registered and functioning under the laws of Romania, hereby inform all interested parties that during our current business which involves purchase of items from Chinese manufacturers we came across a factory, YIWU TUOZHAN PLASTICS TOYS Co. Ltd., which provide us with items which were completely improper for use by children, these items were containing high level of forbidden substances.
The most worrying fact besides the high level of dangerous substances, is that the respective items in preproduction stage were tested by a certified company which came to the conclusion that the items were made according with international standards, but as it turned out, when the mass production was done, the manufacturer, YIWU TUOZHAN PLASTICS TOYS Co. Ltd., most probably changed the formula, so at the time the items were about to be introduced on the market, when we performed a new set of tests, it turned out that the items present a high level of forbidden substances.
This misleading from a manufacturer regarding the characteristics of an item, from preproduction to mass production, made us to address this letter to all interested parties who should be warned not only for their security of business but what matters the most for the security of end consumer which has to be protected from such behavior which is dangerous.
We hope this information will be considered helpful.
Kind regards,
Promidea SRL/Romania

YIWU TUOZHAN PLASTICS TOYS Co. Ltd - CONTACT DETAILS

http://ywtuozhan.en.alibaba.com
Contact : John Zhou [protected]@jianjuntoys.com
Telephone: 0086-579-[protected]
Mobile Phone:0086-[protected]
Fax: 0086-579-[protected]
Address:No.43 Sitong West Road Shangxi Town, Yiwu City of Zhejiang Province
Zip:322006
Country/Region:China (Mainland)
Province/State:Zhejiang
City:Yiwu City

Before i transfer money she said she will do on ugent within this week after she got money. I transfer monday 12/8/2013 she got 14 /8/2013 at friday 16th she said cant send to DHL this week, I complain. Monday 19/8/2013 Icalled and she send shipment information to DHL . Tue, wed, thur i called she said she send product on monday you will receive tomorrow and tomorrow everyday until now . I checked DHL, they say they didnt pick up product yet . Now DHL status is only got paper... Now 29/8/2013
I think cheating company ...

We have bought 2 machines from suplier Shanghai Chuangming Laser Equipment Plant ..Machine is not working ok; not makeing stamps as it should, it is stopping in the middle of a job, never get info about Moshi program (even we asked it for so many times) and at the end one machine stopped working at all ... We have been asking help from ms Erin, who was, and still is, contact person for CMC and from 2011 until today 2013 we didnt solved our problems with machine because CMC contact person is 1). not giveing full informations needed 2). ignoreing our mails for help constantly . So, it ended that we have bought 2 machines that arent working propertly (now one of them is not working at all) and they stoped answering to us at all . We wont to warn all customers on this company, not to work with them because same moment you pay for their broken goods you will be forgotten !

Thank you

This company places a fake web page showing all the inventory they have available. Samsung Galaxy Note 2 and Ipads, etc. http://jafard.trustpass.alibaba.com/. this web page s verified and gold member status. After you place email for product information he emails you back with a contact

Jafar Davari has sent you a new message
Dear A abodonia,
You have received a message from Jafar Davari on Alibaba.com

Jafar Davari

CHEMRECOVERY INDUSTRIES LIMITED Free Member

New Zealand

RE: What is the MOQ
Hello,
For more information about the product (price / shipping cost / payment, etc.) please contact me on my email below:
E-mail: [protected]@gmail.com
I wait your mail
Regards,
This is the list

ELek Shop
To Aisha Abodonia

Dear Ms. Aisha,

I got a message from you in Alibaba account and I saw that you are interested in buying our products.
All our products are ORIGINAL / Brand new sealed with complete Accessories With 1 Year International Warranty and 7 Days Return Policy / Money Back Guarantee.

PRICE LIST:
Apple iPhone:
Apple Iphone 5 16Gb ---- $250 US
Apple Iphone 5 32Gb ---- $300 US
Apple Iphone 5 64Gb ---- $350 US

Apple iPAD 4th Generation:

1x Apple iPad (4) 16Gb with Wi-Fi+4G ---- $300 US
1x Apple iPad (4) 32Gb with Wi-Fi+4G ---- $350 US
1x Apple iPad (4) 64Gb with Wi-Fi+4G ---- $400 US
1x Apple iPad (4) 128Gb with Wi-Fi+4G ---- $500 US

Apple iPAD MINI:

1x Apple iPad MINI 16Gb with Wi-Fi+4G ---- $250 US
1x Apple iPad MINI 32Gb with Wi-Fi+4G ---- $300 US
1x Apple iPad MINI 64Gb with Wi-Fi+4G ---- $350 US

Samsungs:

1x Samsung Galaxy S3 i9300 32GB ---- $250 US
1x Samsung Galaxy S3 i9305 32GB ---- $250 US
1x Samsung Galaxy S3 III Mini i8190 ---- $200 US
1x Samsung Galaxy N7100 Note 2 II 32GB ---- $300 US
1x Samsung Galaxy N7102 Note 2 II 32GB ---- $350 US
1x Samsung Galaxy S4 S IV i9500 ---- $400 US

OTHER MODELS:
1x BlackBerry Z10 16GB ---- $250 US
1x Sony XPERIA Z SO-02E ---- $300 US

1x Sony XPERIA SP C5303 ---- $270 US
1x HTC Butterfly X920d 16GB ---- $250 US
1x Motorola RAZR MAXX HD 32GB ---- $300 US

>>> Minimum Order: 5 units!

---> ! SPECIAL OFFER !

I bought furniture from tis company for personal use. I sent pictures and designs and they reassured me they can make them to my requirements. I paid 6871 dollars upfront. We agreed that he would send me pictures of the items before sending out with my shipping company that I would pay for. He sent some pictures some I recognized some I had no idea and others I recognized but where completly the wrong color. This company also goes by Shanghai Backome furniture company ltd. The seller then told me the pictures where sent by mistake and would send me other ones. He did but most where the same pictures. The shipment he booked for the 1st february 2013. I advised him not to send anything out before we agree everything is fine. But he took the container to port without my knowing this is when he sent the second set of pictures he had already sent the container. He did not give me a chance to tell him the mistakes and I did not see all of my items either. The container was stopped at port and disembarked from container ship . He now went to take it from port and still has not shown me my items and wants me to pay 3300 dollars to take it to port again which is ridiculous. BE AWARE OF THIS COMPANY if you like contact me on [protected]@hotmail.com and I can show you all my evidence before you do business

This company is a big liar and scammer, please do not trust them and do not work with them. Their is one guy named Kevin who did not respond to any Mail after payment: [protected]@ywhp.cn Do not do business with them: http://www.ywhp.cn/ http://yiwuhope.en.alibaba.com

Do not purchase off abidin-bin ishak from amasiex enterprises sdn bhd. It is a scam, I purchased items off him and paid him and he refused to ship saying I need to pay more money for customs clearance as they had loaded the incorrect quantity but I could purchase the additional at a discounted price, do not ever buy from him.

This email is regarding an account on your website on this link http://www.alibaba.com/member/sgoel999.html
This account is listed and contains products and information of my company Wings Biotech.

The contact person of this account is an ex-employee and is neither related nor works for Wings Biotech anymore.

Wings Biotech will not take any responsibility for any product/service related to this account.
Also, the person has used our products and pictures.

Wings Biotech would like you to please take down this account and delete it before we take any other action.

Thanks.

Regards,
Wings Biotech

After having sent full payment in advance, we have received completely different samples from what we agreed on then after canceling the order, seller would not refund money ...
A classic scam
RUN AWAY FROM THIS PERSON MICHAEL JIA

We are a small business in west michigan and were looking to source some parts from china. We secured an initial sample and were pleased with the results and the price. We then placed a small order for more parts, but when they showed up they did not meet specifications. The supplier refuses to even reply to our inquiries and alibaba won't help us either. I don't think we'll be doing any more business through this website.