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Shampooch / bad business / attitude

3 Wantagh, NY, United States Review updated:

WOW, i am shocked to be reading what i am reading about Shampooch of wantagh!! I had the worst experience i have ever had there ! My friend also. No one seem to care about my questions yes i am a very needy pet owner but so are a lot of needy pet owners out there and i just wasn't pleased with the attitude of the owner. And my friend also wrote a complaint and the owner took it down !! Why are you trying to hide these things? I never smelt marijuana in a grooming shop but i sure heard that someone did there and i sure will not bring my dog to a shop that does!! They also raised my price after having the same grooming price for years. I have had mandy as a groomer for a little over a year now but im sorry, its not the best around, and i have to say i went back to my old shop and the new groomer is GREAT! I will not be returning to Shampooch, and i am so glad that exotic paws is still going with their new groomer! Good luck shampooch of wantagh, i know there will be more people like me and my friend coming this way! I can not bring my dog somewhere like this place, im sorry.

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Comments

  • St
      22nd of Apr, 2011
    0 Votes

    Shampooch sounds like shamdouchee.. Suck a dick youu hurrrrrrdd.. Peezleyy

  • St
      22nd of Apr, 2011
    0 Votes

    Shampooch n mandy can suck a fat one

  • Ju
      25th of Apr, 2011
    +1 Votes

    This "complaint" should be removed. Just goes to show how anyone can say anything they want to say on this board, whether or not it's legitimate.

  • Do
      10th of May, 2011
    0 Votes

    Hmmm look to the right of this comment where it says dog breeder! Real cute Heidi get a life and stop trying to screw up everyone elses!!!

  • Ge
      10th of Jun, 2011
    0 Votes

    Shampooch is for dirtbags, and biker ###, NO CLASS in this shop, and go to canine couture its the best around, should have never left!

  • To
      3rd of Aug, 2011
    0 Votes

    I LOVE SHAMPOOCH AND THEIR AMAZING STAFF...THEY TAKE CARE OF MY PUPPY AS IF HE IS THEIR OWN, WITH MUCH LOVE AND CARE...THE ATMOSPHERE IS A BREATH OF FRESH AIR (GOT TO LOVE THAT PUPPY SMELL) WHEN I'M NEAR BY I STOP IN TO SAY HELLO AND HOPEFULLY GET TO SAY HELLO TO LALO AND HIS OTHER FURRY FRIENDS...PUT POSITIVE THOUGHTS AND WORDS INTO THE WORLD...IF YOU HAVE NOTHING NICE TO SAY DON'T SAY ANYTHING AT ALL...THANKS AGAIN SUE, MANDEE AND STAFF! SINCERELY, TONI XO WILSON SENDS HIS PUPPY LOVE!

  • Do
      29th of Sep, 2011
    +1 Votes

    Shampooch is dangerous, beware of your dog coming home stoned, the smoke pot in the back of the shop while grooming your dog.
    this place should be shut down and for sure I am calling the health department.

    BEWARE of these women, they are very devious! And unkind to animals, I think they HIT my dogs. NEVER GOING THERE AGAIN

  • Mi
      12th of Apr, 2012
    -1 Votes

    Wow...I have been bringing my dog there for over a year. They have an excellent and professional staff who really love the dogs...I have recommended Shampooch to other people and they also love the way their dogs look and smell when they leave. Sue is very accomodating and cares about this business. I have never seen any improprieties or anything close to what has been mentioned by these other people. If any of this was really happening, don't you think the police, health department and town offiicals would have read this, and come in and closed the place down? I don't know what the REAL story about the people who left their negative comments but to me it sounds like either an ex-employee or a very jealous competitor. BTW...the place is always packed and it's not easy to get an appointment. So we are all wrong? I am not related to the owner or anybody else...I am basically a customer who found them by driving down the street and seeing the sign.

  • Sh
      24th of Aug, 2012
    0 Votes

    I totally agree, I have been going to shampooch since it opened. I totally love it there and have absolutely no complaints. Sue is so living to my dog and so is the whole staff. Mandy from exotic paws use to cut my dogs hair, but she went back to work back w/ the crew from exotic paws. I was scared at first, but sue was so nice and reassuring. She always make sure my dog has the same groomer . He looks even better now than before . I have never been happier. As for smoking pot. I HAVE NEVER SMELLED ANYTHING LIKE THAT, YOU PEOPLE ARE MAKING UP STORIES. I find her so sweet and a great mom. At times she brings her 7 yr old to work w/ her. And she is so good w/ him. I really don't think she is drugging up.
    On another note, I use to go to exotic paws, and that is where some crazy odd stuff was happening. I was lied to a few times there and my dog got a couple of bad haircuts and was frightened at times to go back. That's why i didn't follow mandy back there.
    I LOVE SHAMPOOCH.!!!

  • Ka
      12th of Jan, 2013
    +2 Votes

    SUE stop writing your own reviews everyone no's your a dirtbag dike stop hurting dogs and treating people like ###, I was your best client and look what you did to me

    what comes around go around

  • As
      22nd of Jul, 2014
    +1 Votes

    I just brought my dog there 7/19/14 which was a Saturday and I got my dog back smelling like cigarettes and I don't even smoke totally disgusting I will never go back.

  • Do
      9th of Oct, 2014
    0 Votes

    What an attitude the owner has, she is very demeaning and bullying
    personality. Basically a confrontational type of woman. I used to bring my dog to her, but her attitude sucks. She thinks its every one's fault and not hers way of thinking. I know the ladies next door to her shop and the things I have heard from them just made me more turned off to bring my dog back to her. Anyway, you all have to make your own judgement call on whether or not to have your dog groomed there, but before doing that, ask around about the owner. Ask the people who work near by and previous clients who left.

  • Ka
      19th of Aug, 2016
    0 Votes

    Hi. I am a customer of shampooch and always love the grooming she does with my dog. Susie is great when her and her girls do their pet grooming. The only problem I have had is getting an appointment, and also getting a call back if they are to busy at the time to set up an appointment. They say they will call back but never do. I stopped in there yesterday because I was in the area doing some shopping in the shopping center, and asked why they didn't call me back. She said she called me but my girls at my business told them I said I was to busy to talk to them. I never turn down an appointment for my dog and I love Susie's grooming. But after the way I was treated yesterday I will never go back. She is a poor business woman and very rude to people that are putting food on her table. I work hard too and run my business professionally and would never insult a customer!!! She told me what are you coming in her to argue with me??? I said "no I just wanted to let you know that I miss your grooming services for my dog". And than I left. Sorry sue. Loved what you did for buddy.

  • Kr
      20th of May, 2018
    0 Votes

    My dog Jordan loves going to Shampooch. He had an awful past grooming experience at another place closer to me (that happens to be an ex-employee) who shaved him down and caused cuts all over his face and a broken rib. Ever since going to Shampooch, Jordan never has any issues and Sue treats him like he's one of her own. It's good to mention that Jordan has a prosthetic eye and Shampooch has been very good to be careful around it. (He had this eye surgery a couple years after starting at Shampooch.) Jordan tore his ACL last week and we are starting with conservative management and I have no doubt that Sue and the team at Shampooch will treat him nicely and work around his issues.

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