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Shailendra Kumar / warranty on samsung j5 prime

1 Greenbank, Queensland, Australia

I bought a Samsung J5 in February and it has stopped working, so I got it repaired by Samsung, the phone lasted 1 day, so again I called Samsung asked for the replacement but it got repaired. After the second repair the phone's battery went down to 22 percent overnight without anyone using the device, so again I sent it to Samsung and again I asked for the replacement, but still did not get the phone back and now it is approx 60 days, without a new phone from the warranty, so I am asking Samsung to increase the warranty but they are refusing to do so.

Dec 27, 2017

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