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Shaikh Danish SaleemVehicle go+ becomes go category

I am addressing the matters to this forum foe immediate attention and resolution regarding non serious attitude of karachi office i.e neither attended nor resolved but open the facility of optin without intimation to me as evident from my todays email to them and also imposed the penaly without justification from my side like they do what i understand from 19th april that am not in business due to this and suffers financially due to nonserious attitufe of karachi office.

Thanks and looking forward.

OOn Friday, April 28, 2017, Danish Shaikh wrote:
Today I have checked the ADMA Application on my cell and it is astonished to note that Opt In facility is ON and I can switched it myself on application.

Than I started the work but first two rides are of Go category and againn the matter is unresolved as Careem Pakistan Offices are always silent in the matter of their allieds.

Today one more thing that my previous cycle was closed and stil1l no amount is transferred to my account yet and a penalty of 1000 rs. Imposed on me without prior consultation and on what grounds without taking justification? Or in your eyes trying to imposed as u did. I want to know the grounds and take my justification if am found it, than charge it, no problem.

Now plz contact myself or tell me whom to be contacted in Careem office for my payment of last cycle and for imposing penalty without coordinating myself or no need of justification seems appropriate in your eyes.

Need reply urgently, when i have time hopefully in the afternoon to collect my payments, tell me whom to contact for above details.

Hope the support lahore may intervene in this matter, if any international or national policies are folliwrd to reply or resolved the issues of VENDOR.

SHAIKH DANISH SALEEM

Thursday, April 27, 2017, Danihai wrote:
Fleet Agent Karachi, Support Office, Karachi and Support Office, Lahore

Please suggest that when I may start my business which was closed since 19 April 2017 and series of emails sent to all of you for rectification of appended issue which is still neither attended nor replied???? than how come the default ADMA system of GO Category Rides may be closed on my vehicle as per my contract bindings in order to only receives and go for only GO+ Category Requests.

It is solicited that please suggest how may I bear my as well as Careem financial loss due to the appended issue which is not seriously taken up by the Karachi Team / Office and Lahore Office is also silent who will reply what is the solution plz???

Hopefully whether you people are resolving or not, intimate me accordingly.

Shaikh Danish Saleeem

Danish Shaikh

Apr 24 (3 days ago)

to Careem, support.khi, support.lahore

Waiting 4 ur reply, as am off the road from 4 days and by default Adma system operating officer is responsible for closure of my business and also those who have still not responding and resolve tje issue.

Thanks and looking forward 4 reply of ur action of reslution plz in order to commence my business.

Regards

Shaikh danish saleem

On Sunday, April 23, 2017, Danish Shaikh wrote:
Dear Fleet Agent Karachi, (Careem)

Am fine and hope same to you with sound health.

It's glad to hear from you too lately when I have stopped my business and suffering too much loss to Myself and my Careem. Its not too late for right decision and I am both Vendor / Kaptain and doing my quality business less but good as evident from my business as well as as per the specification of my company.

Am trying to generate Halal Rozee and associated with Careem, thats why I always abide the rules and regulations and also take good care of my vehicle and my customer which is well evident from my Kaptain ID 66670, 96% Acceptance, Rating 4.72 approx. and this cycle business is Rs. 23 K approximately.

Further, I am telling you there is not Opt-In facility shall be given to Honda Citi, (Big Car) to enjoy the above service, this is Careem's Policy and on other hand from the last 8 days by default system, I have received most of the requests of GO customer which is not acceptable to me in any case and also on my mobile option Opt-In is with NO and not changeable by user i.e. myself, so your kind reply above to me on 23rd April 2017 is out of question asI will show my device / mobile, whenever you required OR kindly closed the Opt-In option from Careem System in order to start my business and further minimize my financial loss due to system default GO requests.

It is solicited that kindly resolve this problematic issue urgently, as am adding less quality business and not required the facility of Opt-In “by default system or by switching myself, I assured you” in any case and also not giving opportunity to breach my Contract by System of GO+ formerly Economy category.

Restlessly waiting for your prompt action to received GO+ Customer Requests only and informed me accordingly via mail in order to commence my business with My Company.

Thanks and Regards,

Shaikh Danish Saleem

On Sun, Apr 23, 2017 at 8:54 AM, Careem Agent wrote:
##- Please type your reply above this line -##
Fleet KHI Agent (Careem)
Apr 23, 07:54 +04

Dear Danish, thank you so much for writing in.

Please note that you have the opt-in facility. You and your captain control this option. Please note that whenever you have not opted-in and you receive Go ride, you will always be compensated according to Go+ rates and this is actually an attempt from Careem's side to increase the number of trips you are getting.

Please do not worry. We are here to answer any more questions that you may have! Thanks

Danish Saleem
Apr 21, 15:50 +04

Please see the appended mails below for resolution plz.

Danish Saleem
Apr 21, 15:45 +04

Am fine and hope same to u with sound health.

Plz do the needful so that I may start my quality business with My Careem and also provide the Opt In facility to enjoy the rides on demand.

Thanks and regards

Sheikh Danish Saleem

Danish Saleem
Apr 21, 04:06 +04

Dear Team

Am fine and hope same 2 u with sound health.

I have just checked and still my vehicle is identifing on both GO+ and GO category.

Its once again requested to give me the Opt-in facility to me for enjoying, if required instead of imposing on my vehicle to accept go ride which is breach of our contract bindings.

Plz resolve the issue and provide the justification of same, waiting 4 ur reply restlessly.

Thanks

Shaikh Danish Saleem

Danish Saleem
Apr 20, 09:34 +04

Dear Fleet Manager,

I am waiting for your favourable action as per the contract bindings between us that my vehicle category will be the Economy i.e GO+.

Your early action will enable me to on the road for quality services provided to our valued customer of Go+ category with Opt-In facility so that i will do some rides on demand of my Careem.

Waiting for your reply because am also adding a Brand New Mira in GO+ category within 15 days positively for grow myself as well as glow my .Careem.

Regards

SHAIKH DANISH SALEEM

Danish Saleem
Apr 20, 02:08 +04

Plz resolve the appended issue and placed the rights of my vehicle as per contract agreement on Economy i.e GO+ and next time plz dont switch my vehicle on GO without prior permission.

Your prompt response is requested and also intimate me accordingly by 1st half positively.
Regards

Shaikh Danish Saleem
Vendor

---------- Forwarded message ----------
From: Danish Shaikh
Date: Wednesday, April 19, 2017
Subject: GO+ Vehicle Honda Citi
To: Careem Agent

It is noted from last 3 to 4 days that my vehicle (GO+) becomes GO vehicle and most of the bookings received of GO to me by default via system. Am well aware that amount received to me in hand is too low / cheap but my company pays me of GO+ amount.

My concerned is that GO category by default via system was imposed on my vehicle which may please be removed and giving me OPT-IN facility to enjoy when required.

Your prompt action is requested in this regard or i may visit my Careem office in due course of time to resolve this issue.

Regards

Shaikh Danish Saleem
Vendor

[J940X9-755X]

Danish Saleem
Apr 19, 22:30 +04

It is noted from last 3 to 4 days that my vehicle (GO+) becomes GO vehicle and most of the bookings received of GO to me by default via system. Am well aware that amount received to me in hand is too low / cheap but my company pays me of GO+ amount.

My concerned is that GO category by default via system was imposed on my vehicle which may please be removed and giving me OPT-IN facility to enjoy when required.

Your prompt action is requested in this regard or i may visit my Careem office in due course of time to resolve this issue.

Regards

Shaikh Danish Saleem
Vendor

Sh
Apr 28, 2017

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