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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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Newest Yahoo! reviews & complaints

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4:22 pm EDT

Yahoo! yahoo news on home page

The link below (must be copied and pasted) is a complete fabrication about Sidney Crosby taking performance enhancing drugs using a completely false cover as an ESPN news item, after slandering Crosby it goes on to sell the product. If you click on any of the "ESPN" links it brings you to an order page for the said drug. Worst of all? It is shown as SPONSORED! I presume that means Yahoo is collecting revenue from a very disreputable and misleading site, shameful and perhaps worthy of legal pursuits against Yahoo. I have alerted ESPN and have been trying to get through to Yahoo (impossible) to get the sponsored ad removed. Any response Yahoo?

https://insidenews24.com/espn/crosby-suspension/?oid=axa9&voluumdata=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&campaignid={campaign.id}

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2:24 pm EDT
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Yahoo! [protected]@btinternet.com

Two days ago on 28 May I was using my email, catching up after a week away. I got half way through my 280 odd emails when over half of them disappeared. God knows where? I tried the usual methods such as looking in the trash box, the other boxes, checking the server but they have vanished. I was using my iPad 2 when this happened. There was no disruption to the electricity supply and I did not press delete. Can you shed any light? I have several important emails that I need to retrieve. Can you respond as soon as possible please.

Wendy Taylor.

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11:48 am EDT

Yahoo! news sources

I cannot for the life of me understand WHY YAHOO can't figure out that I am not a whining snowflake liberal and continues to post their Huff post, NY slimes and all the liberal news stories on my YAHOO news page. I am SICK of all the negative news reports and stupid headlines that are negative against President Trump and they hide all the negative and ILLEGAL behavior of the past president. Can't you people figure it out, I will find other news sources if you can't provide me with REAL news?

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Anita Bawnghit
, US
May 30, 2017 11:51 am EDT

Don't you deplorables watch fox?

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8:40 am EDT
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Yahoo! comments are they not let on all articles, liberal reasons?

This day May 28, 2017...ok? I have sent messages before to Yahoo, these include comment sections as I see mainly the articles concerning Liberals. Other articles shown on Yahoo are or 99% of the time have comment sections where we can put our comments. Why are the mainly Liberal articles lacking comment sections but DO have "tweet"..."Facebook" and other medias CAN be used for people to express our thoughts, many don't use others and read your Yahoo articles? I have an idea as a free press which you used to be, that your writers Liberal bias is used to hade messages or comments other might read or be opposed to in their articles! try to allow ALL ARTICLES HAVE OPEN COMMENT sections!

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Anita Bawnghit
, US
May 28, 2017 9:04 am EDT

Aw snowflake. Don't worry, Trump will make it all better.

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wesley asher
, US
May 28, 2017 12:39 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

"Snowflake...Deplorable?" Typical name calling for some. Children use name calling, if that's any help. As for me...try father...grandfather...63 years old...NEVER took any assistance...worked hard for a early age...in gardens where we canned food for winter...picked beans for 10 cents a bushel, ...kept my children in line as best...none in prison...none on drugs, try that for your peers...raised as a adult, there again try that! As for President Trump, way better than the other, if he helps good already doing more than last Liberal gang. Presidents come and go but we yet seem to still not get it America is or was a Great country and the reason was its PEOPLE who wanted to have freedoms, well not any more one party wants as the afore mentioned word naming to be gone, I am surprised Liberals aren't building camps for the named ones. I have seen pictures where the Nazis destroyed a Jewish community in a time where the Nazis used anarchy to come to power, it was called "The night of broken glass". It reminds me of Liberal protesters not only protesting in peace but destroying private and public property. So name call I think its all you have!

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Anita Bawnghit
, US
May 29, 2017 6:00 am EDT

Would you care for some cheese with your whine?

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5:44 pm EDT
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Yahoo! yahoo support

I made a complaint on [protected] case # [protected] I received notification that my complaint was recorded and given suggested sights all I asked for was access to my account and to stop using my phone as a means of opening my mail when I am using my laptop my request was refused and every time I try to access my mail via my laptop it goes straight to the phone thing which does not work and has never worked.
I cannot afford the have my phone compromised by your stupid lazy way of signing into mail.
I understand that people today are so lazy that one day there will be an app to breath for them but a password is security enough for me and I will not use my phone to sign into yahoo mail my work depends on my phone and I will not allow your laziness to make me unemployed

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10:20 am EDT

Yahoo! home page news story selection.

I'm not real sure what world Yahoo's news selection people live in, but I'll assume that how stories get to the Yahoo Home Page has to do with money and nothing else.

Nobody with an education above the 5th-grade level can possibly consider Huff Post a legitimate news organization. It's just not possible. I challenge anyone at Yahoo to read the very worst "check out stand" style news reporting, (think TMZ, or worse), then read Huff Post's take on the same issue. You'll find they aren't far off.

I'm no FOX news fan in the least but Huff Post has become a huge embarrassment to anyone thinking that the media can be trusted to tell you the truth. The fact that Yahoo so heavily depends on posting their stories points to only one conclusion, and that's Huff Post pays yahoo to post stories. In which case, Yahoo isn't news, it isn't a service, it isn't even a message board. It's a bought and paid for slander site with e-mail addresses for free.

By the way to anyone who might want a bit of help understanding your customer base. I was rather shocked to see the percentage of very conservative comments on stories posted on Yahoo. While I don't fit that description it seems your actual customer base does. These are the people who register their e-mail address, which in turn makes them read the paid for advertising. Yahoo shouldn't be so blind to the fact that if these people ever take some form of action it will be a financially painful event.

Swapped my yahoo addresses for Gmail and others years ago.

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7:27 am EDT
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Yahoo! llllogin email; hacked; all yahoo' s pages of recovery do not address the problem.

My email would not let me in, from about one month ago and when I tried to recover it with my mobile phone number there was another number which was not mine. I then tried putting my mobile number in, they said they would send me an account key text. I then found out my sim card had expired.I rang the provider Lebara and asked if I could have the same number back with my new sim they refused.So because there is no customer service line so you can speak to a technician, I can not get my account back. Yahoo state that any help or customer support number is not theirs .In desperation I rang two sites who said they were, yahoo technicians. The Ist one said there had been a lot of activity on, [protected]@yahoo, com with mobile number [protected]. which has now expired.
He asked if anyone else used my email. I said no he then said he could fix it if he took over my computer.The second one one said the same.So why carn't Yahoo do this? there are no answers for this kind of recovery on their site and lots of other people are saying the same .Now I cannot close it down because I have no access or contact of how to.I would like to have my email account recovered.

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Update by Sallie hughes
May 26, 2017 7:42 am EDT

I hope this can be resolved, if yahoo would consider having a tech support line.We would all appreciate it very much.

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6:48 pm EDT

Yahoo! sign in for yahoo mail

I have a verification page that comes up. It aka for my phone number or email. Then it wants to send me a verification code. I neither want this out need this. It is annoying, frustration and unnecessary for me to have this. Three is no obvious way out direction on how to stop it. I've any luck in The Help Center and there is nothing about it at all in there no answers or addressing my concern could you please tell me how to stop this from happening and get rid of it

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5:52 am EDT
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Yahoo! yahoo mail account [protected]@yahoo.com

For decades, I’ve used my Yahoo mail account (@[protected]@yahoo.com) for business and personal use without any issue, however, recently something or someone has fraudulently flagged and accused this account of being a spam account! I often use this account to challenge bias News reporting at a local CBS / E.W. Scripps / WTVF TV station and two other local stations but E.W. Scripps / WTVF is the only station where my account has been blocked, flagged, and questioned by Yahoo officials, so I assume that management at CBS / E.W. Scripps / WTVF fraudulently flagged my account as spam to silence and block my free speech privileges via my @[protected]@yahoo.com Yahoo account.

It must be criminal, against FCC and Yahoo policy for management or staff at a TV network to fraudulent spam claim to block my civil & strong public comments and criticisms. E.W. Scripps / WTVF is the only site where my emails have ever been blocked as spam or for any other reason. Management of WTVF has a history of hostile responses to my criticisms and I believe they have illegally used the security tools vindictively to retaliate and suppress free speech criticism.

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11:18 pm EDT
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Yahoo! email

Dear Sir/Mam I got email from yahoo team there was mention some one trying to access my email from United state and successful login but that was not me, please take necessary action against him because they trying to hack my email ID what they have intention i don't know they trying from this is IP address is as follow :

IP: 2607:f358:1f:12e:12e:6685:4e71:cfe4

please my email don't allow login from other country.

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10:16 am EDT

Yahoo! yahoo mail

I was trying to check my emails on [protected]@sky.com it uses yahoo and it continually logged me into a [protected]@sky.com and I tried to not log into that but it continually wouldn't let me log into my account I don't know why this is very disruptive to my daily life and am not pleased at yahoo for failing to even be able to log in this is a worry for people with sensitive information in there email so I would say this is priority number 1 to fix!

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6:08 pm EDT
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Yahoo! entire website and homepage

To whom it may concern,

For years, I kept Yahoo as my homepage. However, when you decided to launch the "new and improved" site, I did not like it. I complained and, of course, nothing happened. You kept the "new and improved" look but it was not user friendly. So, I decided to just use the alternate version instead, https://att.yahoo.net I was able to use it for a long time and was able to view Yahoo as I always had. The main love for me was the small section of 1-80 headline/stories that I could scroll through, from left to right, without having to move much on the homepage. Well, now that page has decided to "upgrade" and, of course, it also looks awful.

Can someone please explain to me why on earth you all were stupid enough to get rid of that wonderful box/section with so many headlines that were easy to scroll back and forth through? Instead, if I want to read all of those stories, I have to scroll down the page...and scroll...and scroll...and scroll...and scroll...I literally should repeat " I scroll" for how many times I actually have to keep scrolling. Do you realize how ridiculous it is that your home"page" is like 20 actual printed pages? Why couldn't you and/or att.net have kept the old way of viewing so that the consumer, the user, the person keeping you in business could have a say in how I want to view things?! Why not give us choices?! I don't know about other people but I don't have time to just sit and keep scrolling through your entire homepage. I liked the little box at the top where I could read the latest headlines, whether there were 50 of them or 80 of them. And I easily choose which ones of those I wanted to read. Ever since you changed the site, I refused to use it and now att.net has basically forced me and all other users to get used to this new way, which is awful and not user friendly. Do you not care about your customers?! Apparently not! So, until you actually pay attention to what people like me have to say...BYE! :-(

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Don Meyer
, US
May 29, 2017 12:41 pm EDT

I agree 100%, the "New" homepage is TERRIBLE, everything involves a video that takes forever to load (sometimes with ads), and then the "article" is very incomplete. It also has dropped the ability to make comments. So, MY comment is your "New" homepage is a JOKE

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6:01 am EDT

Yahoo! yahoo mail

Someone has changed my password on my email account i have had tbe same email for years, it keeps telling me invalid and when i press dont know password it has my old phone number on it so cant do it that way because i dont have access to this number anymore, and my security questions are correct but telling there not i have everything on this email i did ring someone and they told me theres nothing i can do so i said if someone has hacked my email they can get everything i have on there and you, know what they did just hung up on me surely there is something i can do and not just leave it because as i said it has everything on it i have used it since 2002. Please someone needs to help me this is just stupid if you cant get your email anymore.

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6:48 pm EDT

Yahoo! yahoo mail freezing

When using yahoo mail I get the message waiting for pc [protected]@yahoo.comanod my e mail promptly freezes and therefore I have to come of line and then on again and I have found as indeed it seem severely thousand others have as well that if you hit the x above the blank advert box that appears in the mail screen everything works good and quick once more I have tried to get rid of this very annoying and time consuming advertising based thing to no avail I have done everything suggested by others on line but it simply reloads itself every time I log into yahoo mail therefore is there a way you can get rid of it or let me know how to get rid of it without changing my e mail browser I hope you understand what I am ranting about but it is extremely annoying especially when you need to rtecive and send mail urgently thankyou and i look foirward to a speedy reply on this matter
yours
( lord)
Andrew p Walker

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10:33 pm EDT

Yahoo! unauthorised yahoo email info displayed

Date: 10 May 2017
Details: Unauthorised info display
Email: [protected]@atsb.my
Mobile: +[protected]
Phone: [protected]

All the details above are incorrect. The email used to be my previous employment a year ago. I'm working with different company now. The phone numbers are foreign numbers that do not belong to me. Please make necessary as soon as possible.

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7:40 pm EDT

Yahoo! yahoo portfolios uk

You have changed the page of the yahoo portfolios and now it is mixing up displays in pounds, pence and dollars.

The system no longer makes any sense and is almost impossible to read.

You need to take the complaints you are receiving seriously and take action immediatley to rectify the situation or you will find that your business is rapidly undermined as people are moving away from your website in droves.

To date there has been no report or advise to any of the complainants to my knowledge and Yahoo are behaving like an arrogant, ignorant corporation who doesnt seem to care.

The system worked excellently before, now I cannot understand the output.

Take the warning seriously or your finance page will become worthless. I never saw such a case of a business undermining itself in such a manner - even united airlines made an apology within a few days of its mistaked. Yahoo has done nothing.

No wonder Google is so far ahead of you.

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5:12 am EDT
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Yahoo! prolonged reliance on google chrome to launch password

I have been using [protected]@yahoo.com for years and the prolonged reliance on google chrome to automatically launch the computer-saved password has led to me writing it manually on screen incorrectly. I have answered the 1st verification question correctly and the 2nd wrongly, and hence I now strongly need a new Account Key. The problem is that yahoomail is sending that Account Key on the mailbox of the Same Troubled [protected]@yahoo.com ! I propose that it be sent on my other [protected]@yahoo.com or my other [protected]@yahoo.com, instead. Could this simple demand be fulfilled ?

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6:56 pm EDT

Yahoo! yahoo mail

I recently change my cellphone because I lost my old one and lost acces to my email because of my password I'll try to change password but it ask me for my old phone number to receive acces code but I don't have acces to that number I call tech support and the first guy tell me to pay $100 dollars to reset my password he was very rushed even tell me, call back when you have 100 dollars and today I call twice and try to get help and they hang off on me I need help try to recover my password I'm waiting on very important email.

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4:04 pm EDT

Yahoo! yahoo mail

have not been able to access any of my 3 yahoo accounts for 4 days now... outage map shows that my area has been having problems for a while (Atascadero CA) any idea when this will be fixed? I've been to a lot of forums over the last few days trying to get help, to no avail... and I am not alone... a lot of folks are looking for help. When I try to log in, I am told that a confirmation email will be sent. The problem is that the address you are sending it to is one of the others that I can't get into. I need the information in some of those emails.

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12:44 am EDT

Yahoo! poor performance with windows 10

Crappy choppy poor performance every time I try to access Yahoo. Considering closing my account and going elsewhere. It is very annoying to have to restore yahoo over and over again, stalling and phistering. Can't you do better than that? And no I don't want to switch to Chrome so stop asking me. Performance is inconsistent, don't look forward to logging in anymore.

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Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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