I ordered the free trial of Acaiberry and Total Cleanse on 10/16/08, and just received them today 10/30/08. I have been trying to call them for a week, and the phone would hang up on me. I thought it was a scam, and it probably is. I finally got through, but I have different numbers than what I seen on all the other complaints. The # for Acaiberry is [protected] and the # for Total Cleanse is [protected]. I just kept calling back to back to back, as soon as I hung up, I was calling right back. I finally got through to the phone ringing and talked to someone after being on hold for 20 minutes. I would suggest for everyone to do the same. They will charge your card after 14 days that your pills were shipped out, unless you get through to cancel. If you know anyone that has ordered, ya'll should be together and they will cancel the order in the same phone call, that's what myself and my cousin did. I was getting very upset, and was driving myself crazy. I hope this helps someone out!!!