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setanta sports ireland / taking unauthorised credit card monies

1 Ireland Review updated:

i gave verbal confirmation to setanta sports ireland to debit by credit card for a years subscription to their service, i received no written correspondance from them EVER and am outraged that this year they have again removed money from my card without MY KNOWLEDGE, CONSENT OR ANY WRITTEN OR VERBAL PERMISSION
i phoned them, completely stonewalled by them, they say i did not cancel the agreement (the so called verbal one) and are completely refusing to refund me, I feel my credit card was robbed almost as there was no written or verbal permission obtained by me.Disgraceful modus operandi, I will be taking this further, they are defrauding people, make no bones about it

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Comments

  • Jo
      4th of Mar, 2010
    0 Votes

    I have to say I do not agree. As a setanta subscriber since they started showing english football I have been very aware of their terms and conditions, whether you pay monthly or annually the deal is you give them a months notice or the subscription (key word here, SUBSCRIPTION, its not a once off purchase!) will roll over for renewal. Whilst I sympathize somewhat I have to say this sounds very much like a case of you not understanding what you signed up to and thats not something the seller can be responsible for.

    Take the hit and cancel now for next year, lesson learnt for future purchases!

    John K.

    Limerick.

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