Servis UK / Terrible customer service!
I bought a washing machine at the start of 2007 which kept skipping through it's cycles, the engineers came out 4 times to try and fix it and when it couldn't be sorted he contacted Servis who said they'd replace the machine. He submitted a report to the firm that Servis use (I believe its GB Domestics) and since then I've heard nothing, the last contact I had with them was December because every time I try to phone you're held in a que for an unacceptable amount of time and when you've got two small children, you just don't have the time to waste hanging on like this, not to mention the cost. I am on the phone to Servis as I write this message and had been hanging on for an eternity before finally getting through to a totally unhelpful representative who's advising me that my query has been closed and I should have got in contact before now, I WISH I COULD HAVE!!! I have asked to speak to his supervisor and the line is now dead, how helpful is that? Please never buy Servis products unless you've got money to waste.