JCapPoc.com
reviews and complaints

I ordered a pair of adidas gazelle trainers through a web site http://www.adoriginalstrainerssale.co.uk/. I paid via my debit card on 24th September 2018. And was advised the charge would be £47.99. The company name on the email I then received to confirm the order was GZ UHUANG TRADE.
The email advised that if there were any disputes or problems I should contact this company http://xingbill.com/. But when I clicked on the link the site can not be found.
The following day I received another email from the following address; [protected]@jcappoc.com saying my order had been processed and the charge may be a little higher due to exchange fluctuations.
This email address is also false.
My card was charged 26th September for £53.48.

Yesterday I received my order and was dismayed to find a cheap pair of Ray ban fake sunglasses.

Not sure what you are able to do. But please shut these criminals down as soon as possible.

Mark Townsend
[protected]@hotmail.com

Placed an order for Nike trainers in August 2018, order number 208532P100001616. Received an email on the 8th September 2018 stating that the package had been sent with a tracking number UG937196027CN. I have been waiting for further tracking updates but there hasn't been any and it is now 3rd October 2018. I have just received a parcel which contained a cheap pair of sunglasses with the tracking number that should have been for the Nike trainers. I would like a full refund of £60 in GBP. I have attached images of the trainers that i should have received, an image of the order confirmation and tracking info and a photo of what i actually received with the box showing the tracking number that was provided for the trainers

My name is Ventsislav Nenov - dj.venci.[protected]@gmail.com.
On 01.05.2018 I have ordered from website www.adidastrainersale.uk.com a shoes -order #[protected]. I made the payment of 55.94 pounds with debit mastercard **** 6068. After a month of delay I contacted the seller at e-mail [protected]@jcappocs.com and explain that I did not received anything yet. They said that the order is sent and I have to wait. After sending an e-mail again I received on 15.06.2018:

Me: Please help me to receive the shoes that i have ordered or i will request for refund?"
15.06.2018 - they - "Sorry for such delay, I will ask the shipping company to speed up for you."

After that the seller start to barging with me.
On 29.06.2018 he wrote: Sorry for such delay, I will refund you 80% as compensation, ok?

Of course I was not agree and I want to receive a full 100% refund, because I did not received anything. On 07.07.2018 he made me another offer:
"Sorry for such delay, I will refund you 90% as compensation, ok? As you know, our products need cost and postage."

That got me very angry. So I wrote back on the same date : "I do not understand why I have to pay even 10% of the price for something that I order 2 months ago and never received. All other sellers refund 100% of the sum in such cases, so I do not understand why now it has to be different. As you can check the order is not received by me so in that case we are not talking about delay, we are talking for not fulfilled job of your side. If you have problems with your delivery company is not my problem, you can tax them not me. I am not gonna barging for my money. I expect finally to receive my money in full 100% of the amount in my account!"

The answer that I received on 08.07.2018 was that I will received refund after he receives the shoes back. I can not belive what I read. They want to refund them something that I did not receive at first place.
How to turn back something that i did not receive in order to be refunded!

Hello,

It has been more than 2 months since our last communication and I have still not received my goods. With this email I would like to request a refund for the items I purchased in order 209763P100000630.

Thank you in advance for your cooperation and I hope for a swift solution on the matter.

Kind regards,
Jan Tadjer
jan.[protected]@gmail.com

From: Sales
Sent: Friday, April 13, 2018 10:41 AM
To: Jan.[protected]@gmail.com
Subject: Congratulations, Your order 209763P100000630 has been shipped.

Dear buyer,

Thanks for your order, your order 209763P100000630 has been arranged for delivery on Apr 13, 2018. Your tracking number is : ChinaPost: UG534026629CN, You can go to this website http://www.17track.net/en/ to search where your order has been delivered .Please do not worry, our goods will arrive at your apartment between 1 week and 3 weeks normally.Any questions please contact us.

We have ordered and paid a pair of trainers, size 44 and according to the web site it was leaving the parcel center on January 27th with this tracking number UG128866685CN, but we have not received them yet, nearly one a half month after we bought.
I know there has been the Chinese New Year, but there is no additional information in China post web site:
Jan 27, 2018
10:31 pm
已Leaving parcel center【湖南株洲 Received by China Post中心】， Next stop 处理中心China Post
株洲市
Jan 27, 2018
08:17 pm
【湖南株洲 Received by China Post中心】Customs scan by parcel centerChina Post
株洲市
Jan 27, 2018
07:47 pm
【湖南株洲 Received by China Post中心】Shipment received by parcel centerChina Post
株洲市

If you are not going to send them, please refund the money.
Thanks

Ordered Converse trainers and received Raybans instead. Initially the payment did not go through and I received an email from the seller asking me to process the payment again. The email was poorly worded and looked very suspicious. Because of this I didn't go back to the website, however, days later I received an email from the seller claiming the payment has now been processed and that my order is being prepared. I ordered the trainers in January 2018 and the package arrived about 3 weeks later.
I emailed the seller to say that I have been sent the wrong item but I've had no reply.
I have contacted my card provider and they are investigating the matter for me. Hopefully I will get my money back. Beware of this seller, it's a scam!

Pedí un par de zapatos EUR39 = US8 = UK5.5 Adidas Superstar 2 (II) Zapatos de mujer Red White Dots el 21/12/17 y pagué más de 60€ . He recibido un pedido de usted por un par de lentes de sol de 1€, lo cual es extremadamente decepcionante. El número de pedido es 203100H100002387 con número de envío ChinaPost: UG003868299CN. Espero que me reembolsen el dinero.

I ordered a pair of UK10 US11 Salomon Speedcross 3 Camo shoes from you on the 25/11/17 and paid $442.49YD.
An order arrived from you for a pair of $1 sunglasses which is extremely disappointing.
The order number is 208883U100002073 I expect you to forfil this order and have the shoes shipped out to me with urgency. If you do not I will have no option but to get government assistance to undergo a non to locate this scam business and sbut you down and find those responsible for taking on a underworld bad business decision.
You have two options 1. Confirm my order send the shoes out I ordered no mkre wuestions asked or refund the full amount I paid of $442.49YD. Don't make me give you an option 3 where I need go make you do both as that is what I do best.
Confirm my instructions immediately.

This place is definitely a ripoff. I received the wrong shoes as well as the wrong size. My attempts at several emails have not gotten any response. I wish I would have seen this website to complain before I ordered it or never would have ordered from this fake company. It's a scam they use a different name as your ordering your item and then their name which is apparently a fake website does not respond to anything. It's very unfortunate there are dishonest people. I don't even know if the shoes they sent me are even from the brand that I purchase them from. The total order cost me $65 and I guess I'm out that amount of money now because I highly doubt I will hear back from them. Very unfortunate

At 22nd February 2017 I ordered a pair of adidas shoes and I did not get them, instead I got a different shoes and the seller did not respond to my email.
I sent emails to the seller to the following addresses: [protected]@jcappoc.com [protected]@webmicroestore.com

My order details:
Shoes model I ordered: Adidas Porsche Typ 64 G63120 Men's Leather Casual Shoes Black White Red.

Link of the model I ordered: http://www.adidastrainersale.uk.com/adidas-porsche-typ-64-g63120-mens-leather-casual-shoes-black-white-red.html

Payment confirmation/details:
Internet Payment Transaction Declaration
Transaction details as below:
Transaction Date: 02-22-2017 (M-D-Y)
Transaction Order ID: 203100Z100000920
Transaction Amount: 50.59(GBP)
Card Number: 458016XXXXXX0843

NOTE from the seller:
1.We hereby confirm your order is successful. Please note "CTBill *LLONGJ TRADING" will be displayed on your credit card statement instead of the website from which you purchased the mentioned product. It is just used for sending bill statement by the seller's payment processor as a tool.
CTBill *LLONGJ TRADING

Best Regards,
Shay Biton
Email: biton.[protected]@gmail.com
Mobile: +[protected]

[protected]@jcappoc.com is a con! DO NOT order from this website as they are money grabbers!...

I ordered from my credit card 1 pair of Nike air max 90 trainers in white and black. Just opened the dirty plastic bag they came in to find my Nike trainers to be fake! As soon as I saw what they came in, I knew that they weren't real Nike shoes. They look nothing like the picture and they are almost plastic...
I tried to e-mail them back but the e-mail is also fake as it wouldn't send to the 'e-mail address' :( I am very disappointed and angry as I waited an extra 20 days for the order to turn up but am now a bit happier as I have contacted my credit card company to investigate into this website and with in 2-3 days they will give me the money back and hopefully they will return the shoes :)

p.S make sure to check the website is genuine before ordering your item.

M&G

My parcel was returned from dubai since they said po box number was not mentioned in consignment which the service provide [protected]@jcappoc.com never mentioned before now it has already reached back to ghanzhou but since 21-jan-2016. till the date no update is made to me neither i receive any of reply on my query. it seems like i might get too old when i reach the parcel. very dissapointing service.

Consignment: Nike Air Jordan
Pieces: 1 pair
Order No: 113088H100007957
Track ID: RI796859129CN
name of receiver: Ritesh Thapa
Address: Abu Dhabi, UAE.

[Guangzhou] has been imported mutual exchange bureau seal (domestic transit) UAE [protected]: 45: 49.0
[Guangzhou] has import exchange bureau to open, Remarks (return) UAE [protected]: 27: 20.0
[Beijing] have been imported mutual exchange bureau seal (domestic transit) UAE [protected]: 57: 13.0
[Beijing] exchange offices have been opened for imports UAE [protected]: 26: 32.0
[Dubai] have been exported to the United Arab Emirates straight seal [protected]: 27: 00.0
Leave [Shanghai Pudong Air Emirates] post [protected]: 53: 28.0
Reach [Shanghai Pudong] UAE [protected]: 13: 00.0
[Shanghai exchange bureau] have been exported to the United Arab Emirates straight seal [protected]: 56: 27.0
[Shanghai exchange bureau] have been exported to the United Arab Emirates be opened [protected]: 16: 26.0
[Guangzhou] have been exported mutual exchange bureau seal (domestic transit) UAE [protected]: 10: 26.0
[Guangzhou] exchange offices have been opened for the UAE exports [protected]: 22: 28.0
Leave [letter] Foshan City Post philatelic, next [Foshan] UAE [protected]: 29: 58.0
[Letter] Foshan City Post philatelic sealing of the United Arab Emirates has [protected]: 30: 30.0
[Foshan City Post letter philatelic UAE] has Acceptance [protected]: 30: 14.0

I live in the u. s. on 6 december 2015, I ordered a particular charm (a pandora style baby bootie with a pink stone embedded). several emails were sent by the vendor indicating progress, the first received within hours on 6 december. the assigned order number was 18255h100001379. a charm was delivered in early january, but it bore no resemblance to the ordered charm. I attempted to contact the vendor by email ([protected]@jcappoc.com) on 16 january, including the attached photograph. the message was not delivered, presumably because the vendor shut down his web site.

Comments:We bought some pandora item which which said it was a uk company but turned out to be from china when they arrived they wernt what we ordered we have emailed the company 6 times and got no reply i printed off the emails we had at the begining and it says ...congratulations your order has been shipped Amazon tjis is the site email address [protected]@jcappoc.com could you please help in this matter. Jaki gardner --------------- both my husband and I bought from this site they are not Pandora and they are not what we ordered how can we sort this out we have ask for a full refund I have enclosed pictures pic 1 & 4 is what I myself ordered and pic 2 & 3 is what came

On dec 2nd I order what I thought was through Pandora, a beautiful purple bracelet with a few charms, I finally received it in the mail, and its brown and cheap metal charms not even close to what I ordered and I'm out money now, I can't even find the site now. I've attempted to email them wanting a refund, but they hardly reply, and now I've looked up that its a big scam and not sure what to do of whom to contact, clearly in the pictures you can tell what I was expecting vs what I received

I purchase Pandora items and did not received what I purchase I cancel the order before being charge and they still charge it. I have been trying to contact them and I have not received no answer. I requested there address to send back the cheap imitation and the items that I did not purchase and they have not contact me. there is no address to send the items back. the information provided in there site indicated for returns but they do not provide the information. [protected] 11/13/15 Esther Caraballo $82.80 Canceled View Order | Reorder [protected] 10/25/15 Esther Caraballo $174.14 Processing View Order | Re

I tried to cancel my order with this company after reading negative feedback. unfortunately the money had already been taken from my credit card account. So I wrote on about 6 emails to either deliver the rubbish they called Pandora or credit my account. I have not received any answer to any emails or a delivery of any kind. Not happy, I have just lost nearly $100 order was made 8/12/2015 Pandora jewellery no order number given at all

Forward Mark as spam Move to Delete Print From: "Sales" Save Addresses To: [protected]@fsmail.net Date: Dec 09 2015, 03:56 AM Subject: Congratulations, payment has been completed. Show full header Sales" Save Addresses To: [protected]@fsmail.net Date: Dec 09 2015, 03:56 AM Subject: Congratulations, payment has been completed. Show full header Dear buyer, Thank you for your order, we have received your payment and has already confirmed! our logistics department will arrange delivery within 5-14 working days. Once it is done, you will be notified. [Important:] - - Be sure you receive a reply in English of all the inquiry. - - Wish you the above was an e mail I received after I ordered a pair of trainers for my son, the date was...09/12/2015 and I paid £58 I have sent countless e mails to the site and have not had a reply, I only started to worry when I read the other comments about getting ripped off, the trainers were for xmas and now I cant afford to go buy my son another pair. I am mortified!

Same ol' story here ordered Nike shoes totaling £112 2 weeks later wrong colour, wrong size an clearly fake Nike shoes arrived asked for a refund an i just get the usual run around hopefully someone will read this an avoid this place too. http://www.sportliberty.uk.com/

I placed an order with this company and then got the below email. Dear customer Thank you for your business, we have received your order : 18818H100002936 we will process your order asap, we will email you the tracking number when item shipped. Any question, please feel free to email us. Best Regards i since found out that this company is fraudelently selling items that are not what they state . I have emailed telling them i know that they are fraudulent but cannot get any answers back from them. I am so angry with myself for not checking them out, THEY NEED STOPPING. Thank you Anita Taylor