SUBMIT A COMPLAINT

Service With Facebook / didn't give my credit card number but being charge

United States Review updated:

I am trying to get in touch with someone on face book in referece to a discrepancy in my bank account, never gives my credit card number I don't know how they got it. All I get is a recording. I called this number [protected] telling me to go to c.facebook.com/credit and I am not getting through. If you can please call me at [protected] I am more than happy to discuss the issue. I want this problem to be resolve I though facebook was free and I don't know how I got charge and never gave my credit card.I need to talk to someone because I am being charge for something I know nothing about. Thank you and God bless through the blood of Jesus

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Comments

  • Cl
      14th of Mar, 2011

    I do need to talk to a fb representaive where as I donot get charge for anything anymore

    0 Votes
  • Ra
      25th of Mar, 2011

    The same thing happened to me. It put my checking account in debit. I cant reach anyone at FB. So I have to pay for a stop payment. The best thing I can say is dispute it!

    +1 Votes
  • Sh
      20th of Apr, 2011

    i got chraged for nothing i want my money back now plz

    +1 Votes
  • Se
      20th of Apr, 2011

    i dont even go on facebook .i want my money back in my account. its been about 500.00in two months.my phone number is 3305976044.im on ssiand im 75.you betty contact.me now.

    +1 Votes
  • Se
      20th of Apr, 2011

    someone better get a hold of me soon.

    0 Votes
  • Ju
      1st of Jun, 2011

    I got charge on my Facebook and I really do appreciate if I could talk to somebody to explain and I want my money back in to my bank acct.

    0 Votes
  • Je
      6th of Jun, 2011

    this [protected]@yahoo.com and i want to make a complaint about that i had made a purchase on monday june6, 2011 at 1 oclock pm i had put a purchase for poker chips for poker mafia i paid 1990 for 2.5billion chips and i had 1 billion 5 hudred and 88thousand andsomething i like to know where my 2.5 billion is that i had purchased today on june 6 on2011 at 318 pm cause i havent recieved it so if its not on there i will contacted my bank for it ok so please have put on there and thank you

    +1 Votes
  • Do
      9th of Jun, 2011

    i payed for a game garden of time it was sopose to be one time and got charged three times can you please call me at704-232-2308 it was soposed to be 9.99 so i would like for you to put my money back into my account thank you for your time dorothy fink

    +1 Votes
  • Do
      9th of Jun, 2011

    I PAYED FOR A GAME IT WAS GARDEN OF TIME $9.99 FOR GOLD AND I WAS CHARGED THREE TIMES I ONLY WANT MY MONEY PUT BACK IN MY ACCOUNT ASAP THANK YOU FOR YOUR TIME

    +1 Votes
  • Mi
      6th of Nov, 2018

    @dorothy fink Frauds are frauds

    0 Votes
  • Co
      9th of Jun, 2011

    Im writing this complaint because Facebook had charged me $200.00 and it does not even say for what ;I did not buy anything that had cost $200.00 i need for someone to explain why (305-384-0636).

    0 Votes
  • Fe
      9th of Jun, 2011

    On this date 6-9-10 at about 4:30 or 4:50 i use my credit to purchase city cash to play the game and buy land the game is city ville the first purchase was $20.00 for 179.00 city cash then i purchase $50.00 for 465 city cash... I did not get the city cash for my $50.00 call my bank and the money was taking out of my account call the number that the bank gave me and it sent me to you can some one please give me a call at 267-592-9635 thank you...

    0 Votes
  • Br
      17th of Jun, 2011

    was charge money on my debit account, didnt authorize it. Date June 15 20011 @ or around 5 30 p.m.need my money back in my account Need to talk with someone about this matter can some one please call me @ 972-971-0347 Thank you so very much. Brenda woods

    +1 Votes
  • Po
      30th of Jun, 2011

    i purchase the special you had on farmvillie from my debit account i had 185 credit went to play army attack all my credit was gone i been trying for five day now been getting a run around i will not buy another credit until they are put back your mistake own up to it and fix it DAVID

    +1 Votes
  • Po
      30th of Jun, 2011

    just return credit

    +1 Votes
  • Ru
      4th of Jul, 2011

    I did not purchase $200 in credit to facebook I ususaly charge $50 or &20 for poker. What happened!!

    +1 Votes
  • Sa
      16th of Jul, 2011

    some one placed charges on my credit card and how do i go and correct this problem its 104.00 thaking out my account with out my permison please help i didnt have it in there anyway thanks for understand this problem.

    -1 Votes
  • El
      1st of Aug, 2011

    i have had a lot of charges on my facebook account that i did not buy. facebook thru farmville has been charging my account over and over when i did not give permission for them to do so. i canceled my farmville and my face book. i am cancelling any services from facebook immediatly. i need a cancelation number and the date. also i would like to know why you would not let me remove my credit card number? do not try and charge my account as i canceled the card. you have 24 hours to respond, mu e-mail is [protected]@yahoo.com. this is very wrong to just charge the card when your system feels like it. please understand i am working with the fraud division at my bank to get my money back.

    +1 Votes
  • Li
      10th of Aug, 2011

    my complaint is, i used my credit one time only for tokens for a game on facebook. i had cashed in a very large amount of tokens on game undersea treasures slots. on july 25, 2011, i was running low on tokens, it aske if i wanted more so i clicked okay. i thought my tokens were coming from what i cashed in. i got my discover statement today and it was all charged to my credit card, i would never have done that if i had known this. my husband was very upset, because i had told him games on facebook were free. what can you do about these charges? linda stephens

    +1 Votes
  • El
      11th of Aug, 2011

    I have been charged with things I never authorized Facebook to charge my debit card with.This has put me in overdraft with my bank, how do I correct this problem.this is 2 separate charges of 107.20, 2 charges of 21.40, and 1 charge of 37.50.

    +1 Votes
  • Mi
      6th of Nov, 2018

    @elizabeth dupree I gsve them debit card stops theft

    0 Votes
  • Mi
      18th of Aug, 2011

    I am trying to get in touch with someone on face book in referece to a discrepancy in my CREDIT CARD I never USE ANY OTHER ZIPCODE WITH MY DEBIT CARD( CALIFORNIA ZIP CODE) number I don't know how they got it. All I get is CHECK MY BANK OR MY CREDIT CARD HOLDER . I. If you can please ANWER ME THIS QUESTION am more than happy to discuss the issue. I want this problem to be resolve I though facebook was free and I don't know how I got charge and never gave my credit card.I need to talk to someone . Thank you and God bless through the blood of [protected]@MSN.COM

    0 Votes
  • Mi
      6th of Nov, 2018

    @Milly Perez Not surprised have no faith in corporations

    +1 Votes
  • Le
      24th of Aug, 2011

    The weekend of Aug 20, 2011 - A family member, UNDER THE AGE OF 18, was playing Cityville and "bought coins" - he was not aware that he was using real money to play the game. Our checking account now has 8 charges that total $305.00 + overdraft fees (amount unknown until facebook charges clear); also, payments that had money in the bank will have to be paid by overdraft plan due to facebook charges taking that money away + more overdraft fees. I went to the bank and they found the number of 1-650-543-7818 for me somewhere on the bank charges / I called that number and was told by an automated system to contact c.facebook.com / credits. Then to report this has a $25.00 processing fee... THAT IS A SCAM & RIP OFF. I WANT MY CHARGES REMOVED IMMEDIATELY!!! My debt card associated with any of facebook accounts is no longer active AND I EXPECT A PLEASING ANSWER TO MY CHARGES - REMOVE THEM !!! [protected]@yahoo.com

    -1 Votes
  • Le
      24th of Aug, 2011

    the child or teen is not lying - he clicked a button & the system accepted the information. What are you doing answering this question anyway, if you are 12 / I thought this was the form of customer service through Facebook - if there are people older than you that handle these matters then I expect " them" to have the common courtesy to CALL ME PERSONALLY to resolve this matter. I do not expect a 12 year old to tell me that my bank charges will not be discussed - sorry but your comment means very little to me. ONCE AGAIN - [protected]@yahoo.com // phone number is 573-915-3957

    -3 Votes
  • qpdahl is right. Anyone can post, whether they are 5 or 105. Also you said your son did not lie, based on what. What he told you. Basically he told you he did not know real money was being used and he believed you? Well from your latest reply at least you are punishing him for what he did. Next time don't be so believing. Also the 12 year old is not the only one telling you to watch him online. Louis is right, before worrying about what other children are doing online concentrate on your son. When you can actually admit that you are supervising his activities than you can tell worry about another child's internet useage. Still then it is up to the parents not you. I doubt Zach has done anything which cost his parents money. Your however did.

    +3 Votes
  • Ai
      1st of Sep, 2011

    I GOT CHARGED 49.99 IN MY CARD FOR SOMETHING I DONT NEED IN GARDEN OF TIMES I ONLY WANTED TO BUY 99 CENTS NOT 49.99 I WANT MY MONEY BACK PLZZ AS SOON AS POSSIBLE IF U CAN GIVE A CALL AT 571-241-0826 I WILL SURE APRRECIATED IT IF IT GETS FIXED ON TIME IM TIRED OF CALLING 650-543-7818 AND NOBODY ANSWER ME...PLZZ I NEED MY MONEY BACK...TYVM FOR UR HELP...

    0 Votes
  • Ni
      19th of Sep, 2011

    facebook to money out of my account on a charge i didn't authorize, i eithe need the credit or my money back on my account. thanks

    0 Votes
  • Ni
      19th of Sep, 2011

    facebook took money out of my account before i authorized it for pearls on bingo island, i spend way to much money on this game to be done like this, so please either credit my account or give me my pearls that are due to me. thanks

    0 Votes
  • De
      20th of Sep, 2011

    The same thing is happed to me...facebook took monie from my card and i did not give thim the right to do this!!!
    I whant my monie back on my cared and i dont know how to do this Please help!!!

    0 Votes
  • Ke
      6th of Oct, 2011

    I got charge on my Facebook and I really do appreciate if I could talk to somebody to explain why the chip i bought did not credit to slot machine game. The charge is $10.00 and I want my money back in to my bank acct or in the account of the game i purchased. My number is 612-432-6403.

    0 Votes
  • Ke
      9th of Oct, 2011

    I will like facebook to return my credits immediately. I was playing Horoscope slots when disconnected. My lucky star bonus was 65 in the bottle before disconnected and 39 after disconnection. My chips was less too. please check and return my credit immediately.
    Thanks
    Carolyn

    0 Votes
  • Ch
      27th of Oct, 2011

    I NEED TO TALK TO SOMEONE FROM FACE BOOK THEY USED MY CREDIT CARD AND I DIDNT EVEN TALK TO ANYONE I WANT MY $150.00 DOLLARS BACK YOU HAD NO RIGHT TO TAKE MONIES FROM PEOPLES ACCOUNT CALL ME BACK 386 313-1129 ASAP

    0 Votes
  • Cl
      2nd of Nov, 2011

    I was play dirty dancing and it made charges to my account I didn't give account information and it wasn't authorized. It charge me over 100.00 and some dollars i would like my money back please. Thank you if you need to get in contact with me my number is 304-205-4430

    0 Votes
  • Je
      12th of Nov, 2011

    today is friday november 11 2011 and i got charged 2 different times for $10 eachtime for november 12th 2011 what the hell it isnt even the 12th yet.i want my money back in my account all 20 of it.it bounced my account

    0 Votes
  • Ca
      16th of Nov, 2011

    I have been charged $1.01 on Facebook when I purchased some gold bars on Garden of Time. The receipt I received on my E-mail said that there was no charge for using my credit card. I would like this charge removed from my bank account and a call about this matter.
    Carlene J, King. at 541-233-8110. Thank you for your help with this problem.

    0 Votes
  • Mi
      24th of Nov, 2011

    you charge me 90 dollars in my debit acct but i not purchase anything pls return my money in my debit acct.pls give me a call at 818 653 1020 ref # 9425-23-nov 11

    0 Votes
  • Tr
      19th of Dec, 2011

    YES MY NAME IS TRICIA HOOK I CAN BE REACHED @2677709523 MY CARD WAS CHARGED FOR FACEBOOK BUT I DIDNT GIVE MY CARD NUMBER OUT TO BE CHARGED FOR USIN THIS DONT NO NOTHING ABOUT THIS AND I NEED MY MONEY BACK SO PLEASE CAN SOMEONE CALL ME LIKE ASAP ABOUT THIS MATTERTHANK YOU MUCH

    0 Votes
  • Tr
      19th of Dec, 2011

    MY NAME IS TRICIA HOOK I NEED TO TALK TO SOMEONE FAST BECAUSE MY CARD WAS CHARGED FOR USING FACEBOOK I DIDNT GIVE MY CARD NUMBER OUT AND DONT NO HOW THIS HAPPEN OR WHY ITS HAPPENING BUT CAN SOMEONE PLEASE CALL ME @2677709523 ABOUT THIS MATTER ASAP

    0 Votes
  • Da
      6th of Jun, 2012

    i left the room for a minute and somehow my 3 yr old boy was able to purchace 615 fv dollars worth $100. i am on disability and don't have enough money to buy and waste $100 on any game. i have 2 kids .

    0 Votes
  • Mi
      3rd of Jul, 2012

    i have bought a vanilla gift card ( which is worth 25.00 ), bought it on june26th 2012. you took the money but i did not recieve my coins for my games please fix this... called the company an they said i had to get ahold of you... it has been 7 days now.. the card number is 4847 3548 1411 0193 expired date is 09/20 the last 3 numbers are 484 please get back to me ... [protected]@yahoo.com thank you

    0 Votes
  • Ri
      16th of Jul, 2012

    click on the file submitted and you will see proof positive that facebook will not give you what you pay for.

    0 Votes
  • Ri
      16th of Jul, 2012

    click on the provided file and that will be proof positive facebook will not give you what you pay for.

    0 Votes

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