*******Horrible Horrible horrible horrible horrible Horrible horrible horrible horrible*******
I, of course, was the sucker and bought their stupid extended warrenty. After I had paid into it for almost a year my transmission went out and I needed to get it replaced. Low and behold even though the information I received stated I was covered, they wouldn't cover it. There didn't really give me much of an explaination as to why. I was quite disgusted and decided to cancel the stupid thing and the sales man tried to tell me how great their service was and how I should really keep it, ya right I said. Well, he never actually closed out my account so the next month rolled by and the 200.00 was taken out of my account. I called back and was transfered, no lie, 10 time before I finally got a manager who didn't seem like his head was totally stuck up his ###, boy was I wrong. He said I had to wait 10 business days to receive a check in the mail with the money they took out without authorization form me. So I waited and waited and waited, 10 business days went by. I called on the 14ths business day and spoke to a manager who said it was mailed out that day. Are you F**cking kidding me, I already waited the 10 days I was supposed to for my money and now I have to wait longer because you guys probably screwed up again? I asked to speak to his manager and was told and I quote, " this phone call will not go past me, I am the manager and the check was sent in the mail... excuse me, who the hell are you to tell me who I can and can't talk to? We'll see about that, I said. I called back and received the corporate number and put in a formal complaint in regards to the whole process... Stan, if you're reading this, ' KISS MY ###'