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Serenity Travel review: Fraud 49

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8:56 pm EDT
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To follow your gut, thanks for your honesty. We too were victims of this travel scam. Anyone who experiences this should immediately contact DELAWARE'S Consumer Fraud and Protection agency at Attorney General Biden's Office [protected]. You can also go on line to get a complaint form at http://www.attorneygeneral.delaware.gov. Look for the red box marked complaints on the right side of the page. GOOD LUCK!

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49 comments
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misspunkdior
, US
Jan 03, 2010 10:52 pm EST

RE: Destination TRavel In't
(Maybe AKA MDU, 5 points and Dreamworks travel )

I just got a opportunity to interview with Destination Travel Int'l in Valencia, CA and I need to know ASAP if this is a scam. Most things on the internet are saying that DVI (Destination travel Int'l) is different from Dreamworks which has a law suit- is this true or not?

Also, why is a upscale vacation company going to Valencia, CA, why not in LA or Orange County where people have money? I mean Valencia is where people go to raise families.

Help?

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xieislkdsjlk
Newark, US
Dec 19, 2009 9:33 am EST

Folks - this is tied too tightly to Dreamworks Travel, 5 points travel, La Bonne Vie travel and most recently - Modern Destinations Unlimited. The NJ State Attorney General is suing these people and the purported ringleader Daryl Turner.

There is a very active group in NJ who is pursuing litigation against these people - please look here for information on their experiences and techniques for getting your money back: http://travelclubscams.blogspot.com/

You MUST dispute with your credit card company, here is the most effective way to do so:
http://travelclubscams.blogspot.com/2009/12/fair-credit-billing-act-facts.html

You can contact us through the blog site.

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SERENITY TRAVEL CLUB SCAM
Philadelphia, US
Dec 02, 2009 11:01 pm EST

I have to disagree with you; the BETTER BUSINESS BUREAU has recently rated SERENITY TRAVEL CLUB, 875 AAA Blvd. Newark, DE 19713 as an A+ business. A+ Business - A+ Business A+ BUSINESS! Why do people post anonymously on the web, or is it LAWYERS trying to drum up ### BUSINESS? Hey, maybe there is a "sucker born every minute"? Ask the lawyers!

OR, you could ask a reputable organization, such as the BETTER BUSINESS BUREAU. Don't be a sucker!

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Serenity Complaints
Newark, US
Sep 24, 2009 5:03 pm EDT

Destination Vacations International Reviews Top Five Travel Complaints

DVI Understands There Are No Shortage of Complaints when it Comes to Travel Concerns!
Complaints, Complaints, Complaints...Members Only Travel Club, Destination Vacations International tabulates the top five travel complaints.

1. The number one complaint among all air travelers is the unacceptable size of airline seats. Scientists and health officials report the increasing girth of US citizens yet most airlines continue to offer the same unacceptable seat. Travelers need not be obese to take issue with the size of an airline seat, even healthy weight individuals express dissatisfaction. “I’m petite, yet I can’t get comfortable in the space US airline carriers assign. I feel like I have to keep my arms tight against my body.”

2. Lost luggage landed in the second spot among Destination Vacations International members’ complaints. A vacation can be totally ruined by lost or delayed luggage. One traveler reported: “We were so excited to start our ski trip. We never dreamed of a ‘sick-out’ among baggage handlers would cause our luggage to be left behind in Philadelphia. The luggage was delayed for 2 days. I think the airline offered $100 per traveler, not nearly enough to get boots, hats, gloves and rent ski equipment. We lost two days of our vacation.”

3. Complaints about airport delays and cancelled flights ranked third. Complaints on this issue rated highly among Destination Vacations International members because they often feel helpless when faced with delayed and/or cancelled flights. In some cases travelers are at the mercy of Mother Nature as storms, ice or fog delay the start of their vacation plans. Frustration levels run high when air carriers cancel flights forcing hundreds to the understaffed customer service desk to make other plans.
4. Destination Vacations International members reported unanticipated seat assignment changes as their fourth biggest travel complaint. As airlines make equipment changes on routes, previously assigned seats can be automatically reassigned when a new class of aircraft is used. This affects vacationers traveling with small children the most as they are often no longer sitting together. Unfortunately, busy stewards/stewardesses distance themselves from the very problem they created. One angry customer explains: “I presented my confirmation which clearly showed my family seat assignments next to one another. The stewardess said there was nothing she could do but that I should try to trade seats with other passengers. I paid them for a product that included seats together. They don’t provide the product they sold me and I have to be the one to beg passengers to trade? It’s ridiculous and bordering on fraudulent.”

5. Customers really dislike being put in “prison on the tarmac”, which earned final spot on the DVI list of common travel complaints. The proposal of a traveler’s bill of rights was a hot topic after public outrage regarding numerous incidents of flyers being forced to remain on the tarmac in their seatbelts with no access to restrooms, water or food. Most incidents are not as egregious as this but even an extra hour taxing or waiting in line on the tarmac can be stressful. The department of transportation and the avation consumer protection division has developed a 58 page document entitled “Development of Contingency Plans for Lengthy Airline On-Board Ground Delays”. This document spells out for the airline industry the basic needs of passengers including food, hydration, clean environment, access to lavatory facilities, information and the ability to communicate.

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scottieboy
Bear, US
Sep 19, 2009 10:22 am EDT

We were ready to send the $100 for the two free airline vouchers given out at the membership presentation (Away We Go Promotions), but after reading the terms again are skeptical since there are no phones #s and they are requiring a money order.
Any experience with this?
Thanks

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SerenityNow
Philadelphia, US
Sep 14, 2009 9:00 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I disagree with what you said about SERENITY TRAVEL CLUB. I got a hotel booked in Memphis, at a great discount, and the people at Serenity travel are very nice.

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CJM58, Canada
Carlyle, CA
Aug 27, 2009 1:11 pm EDT

Fortunately I tried to do the subscription through AMEX, which was unacceptable to that company, as I am not from the US. I went through the whole advert, and a similar one, but nowhere on any of these will you find a phone no. where you can speak to a live person. What's more, the same "Fat Burner" secrets supposedly been "discovered" by each of these people. Is it the same scam as filling envelopes from home, or chain letters of old? I am trying out one where NO personal banking detail is requested, and where "free" email info is given, so I will see what that gives.
CJM, Canada

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Savoy17
, US
Aug 27, 2009 12:55 pm EDT

Yep... They got us too. $4K out the window and nothing to show for it. Did they "magically" open a BofA credit card for you too? We never filled out a BofA application but managed to get a card... Spread the word.. BEWARE of these people and their "claims"