Sephora — dishonesty
I placed an order online at Sephora .com. As usual they offer deluxe samples if you buy a certain product or buy a certain amount. I did this and the order came WITHOUT the deluxe sample included. I bought an extra $30 worth of goods and was lied to. Worse, this was the fourth time they have done this to me. Last time though, I am through with Sephora.