select cleaner / ruined 2 blouses
I have been a customer of this cleaners since the day they opened. Peter and his mom run it. I bought a blouse from dress barn 2-1/2 years ago that has silver dots on the material. Dress barn sells these types of blouses year round. I purchase another blouse with a different print on it with the silver dots about 6 months ago. I have taken these blouses as well as other to this cleaners on a weekly cleaning. I picked up my blouse on April 15th and discovered the silver dots were missing and were the stitching caught them were the only ones left. The blouses are ruined. I took them back to show Peter and his mom 4/22/10 and she told me if I bought some more silver dots she would glue them back on for me. I didn't fell like I should be out any more for these 2 blouses and showed her & Peter the receipts for the blouses from Dress barn and I would like reimbursement for the ruined blouses. Peter informed me that they only reimburse when they loss clothes not ruin them. I told them I was finished as a customer and would not use there service anymore because of this. I paid them to clean not destroy my blouses. Peter informed me that he wasn't doing anything to justify this. I told him I would report his service and business so other customers would know ahead of time if he ruins their clothes instead of cleaning them that's too bad it all you are going to get. I turned them into the BBB and any others that can stop Cleaners like this. Maybe in their country this is the service they give to each other but it's not like this here in the USA. I am out $30.00 a blouse and $5.00 for cleaning. I want my refund of $65.00 to go back to Dress barn and replace the ruined blouses. Yes I have pictures showing before and after if you would like to see them. Please help me stop business like this one from doing business here in Houston, Texas and making people aware of the service they will get doing business with this Select Cleaners. They do not have their name on the receipts they give you nor do they have a listing in the phone book but here it is. Select Cleaners 8604 Hwy 6 Houston, Texas 77095. I goggled them and they don't exsist. HELP!