Menu
Sedgwick Claims Management Services
Sedgwick Claims Management Services Customer Service Phone, Email, Contacts

Sedgwick Claims Management Services
reviews & complaints

Learn how the rating is calculated

1.4 390 Reviews

Sedgwick Claims Management Services Complaints Summary

41 Resolved
348 Unresolved
Our verdict: With Sedgwick Claims Management Services's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
Verified
The authenticity of the customer service contact information for Sedgwick Claims Management Services has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Sedgwick Claims Management Services. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Sedgwick Claims Management Services reviews & complaints 390

Filter reviews by rating
5
1 review
4
0 review
3
0 review
2
0 review
1
0 review
Sort by:

Newest Sedgwick Claims Management Services reviews & complaints

ComplaintsBoard
K
8:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sedgwick Claims Management Services refrigerator repair by sears home

denied claim on a fridge repair job gone wrong by Sears Home. The refrigerator only needed a fan motor replaced on initial inspection. By the time a different technician came back to install the fan motor, he cut the evaporator coil and rendered the entire unit not working. They ordered a coil but when the original Sears tech came to install the evaporator coil I didn't need when he originally came out, he said that the closed system was full of water from humidity in the air and said Sears needed to replace the unit. He assisted in filing the claim with Sedgwick.

I lost meat and other frozen items; at least $400.00 of meat and fish. I was told by Sedwick, Rebecca Morizski, that my fridge was repairable even though It was from July to just a week ago I was informed of this amazing revelation!
I also just received a bill from Sears for a repair that did not occur and had to buy a new fridge altogether.

No One returns your call; they act like you don't exist.

Read full review of Sedgwick Claims Management Services and 1 comment
Hide full review
1 comment
Add a comment
H
H
Hawks 12th Fan
, US
Oct 22, 2018 2:56 pm EDT

Sounds like Sedgwick. My claim for a damaged floor which was caused by the washer repair a, has dragged on for 2 years now! My original adjuster quit suddenly— and without notifying anyone— closed all of her cases! It was reopened in early September. Brigid Duda, the new adjuster, is still dragging it out. BAD EMPLOYEES, BAD COMPANY

ComplaintsBoard
D
6:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sedgwick Claims Management Services short term disability

I was off work for 6 months of unpaid medical leave, The screws were twisting in my ankle so my Doctor took me off work till they could do surgery to remove 8 screws and metal plate, they tried therapy to move the screws away from my ankle joint, I had them removed and was down with a staff infection and sedgwick thought i should get up from surgery and go to work

Read full review of Sedgwick Claims Management Services and 1 comment
Update by Dvnprt
Oct 10, 2018 11:23 pm EDT

How do you file a complaint with the state of Florida for this company I couldn't find them listed in the States I wasn't able to figure out how to file the complaint

Hide full review
1 comment
Add a comment
S
S
Sue Wilborg-Wasznicky
, US
Oct 10, 2018 3:07 pm EDT

I feel your pain, unfortunately. They denied mine ( I was out of work because of my elbow) I had surgery to repair the nerve even. 3 months without being paid, Only way we made it bill wise and all was because my husband makes a very good salary. I currently have a claim with them because I fell, bruising my brain and tearing my rotator cuff. It’s still pending ( since September) . They totally suck.

ComplaintsBoard
K
8:42 pm EDT

Sedgwick Claims Management Services repair damage

My refrigerator was damaged 6/19/18 when repairman pushed it into my granite countertop. I filed a claim submitted pictures but can't get Jason Torres the adjuster to call back. Can't get anyone to call back supposedly have been transferred to supervisor left 4 messages with a Lisa and one with another still no one calls. I was intiallly told it didn't effect the running of my refrigerator it may not but I don't like seeing a dent and scratch everytime I walk in my kitchen. Sears and evidently Sedgwick don't care about anyone and there's a reason no one shops at Sears.

Read full review of Sedgwick Claims Management Services and 1 comment
Hide full review
1 comment
Add a comment
H
H
Hawks 12th Fan
, US
Oct 22, 2018 3:01 pm EDT

Sounds like Sedgwick. My claim for a damaged floor, which was caused by the washer repairperson, has dragged on for 2 years now! My original adjuster quit suddenly— and without notifying anyone— closed all of her cases! It was reopened in early September. Brigid Duda, the new adjuster, is still dragging it out. BAD EMPLOYEES, BAD COMPANY

ComplaintsBoard
A
11:17 pm EDT

Sedgwick Claims Management Services accessing my claim

Their phone system is a nightmare. Prompts are virtually buried under a tidal wave of information that doesn't pertain to what I needed. The automated system is deaf or simply unwilling lol to "hear" the date I needed to report. Used the phone's keypads=NOPE, no luck. Tried to use their website, which is a real joke. No luck either. No way to reach them via email or chat, only call during "business hours, " which is rich as they only give you a 48 hour window to report what you need. Super unhappy with them. Also, their leave approval is quite impersonal. They only approved 6 months so far for a CLOSE family member with CANCER, whose treatment will take 24 months according to the oncologist. Very, very poor service. Very indifferent and very badly put together 1-800 service and webpage. Not at all happy with having to deal with them.

Read full review of Sedgwick Claims Management Services
Hide full review
ComplaintsBoard
S
2:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sedgwick Claims Management Services short term disability

There could not be a more corrupt and unethical insurance company. They denied my claim before the due date saying they had not received proper paperwork when I had 5 more days to send more information. They will "lose" emails and faxes from your health care providers. Their independent physician will say you are not disabled despite multiple doctors recommending you do not go back to work yet. They claim taking muscle relaxers and Valium do not prevent you from working. They will deny any and all claims and put you through months and months of hell to try and fight it.

Read full review of Sedgwick Claims Management Services
Hide full review
ComplaintsBoard
T
2:31 pm EDT

Sedgwick Claims Management Services unauthorized supplement

I went on a short term disability leave which was approved for May 1, 2018 to August 12, 2018. When initiating my class I advised the rep that I did not want to supplement my time due to having of the year left with kids and would never know what may happen. I also had a preplanned vacation that was approved and a trip that was paid for. During my time out I didn't think to question this and did not have access to SunTrust systems to view my check stubs. When returning to work I noticed it & immediately called Sedgwick. I was told the call would be pulled and I will receive a call back. When receiving the return call I was advised that the recording keeping policy is 90 days so the call can not be pulled. This is very stressful and upsetting to me due to either taking the vacation anyway and possibly loosing my job and no pay...or not going and loose the hundreds of dollars I paid out. When discussing it here at SunTrust numerous of coworkers stated they had this same issue with vacation being messed up while on a leave of absence so people are scared to take care of their selves because of this. This is a inconvenience for me & my kids due to someone else mistake. I have spoken with my rep Hattie Helmle and her supervisor and still no resolution. Today when following up due to Mrs. Helmle manager stated she will follow up after speaking with SunTrust I was given different information and the rep was rude and would not even transfer me to Mrs. Helmle.

Read full review of Sedgwick Claims Management Services
Hide full review
ComplaintsBoard
B
11:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sedgwick Claims Management Services 7/15/18 I went into kroger to pick up test strip.

I Beverly Slater went into store to get my True Metrix Blood Glucase filled. I made it home and check bag with product and had only 1 box of test strips I call pharmacy and inform them I had only 1 box and will be back for the other box. When I arrived back I showed them only box in bag, I was informed by 3 pharmacists they looked and did not see another box and the other box was put into bag, then pharmacist said they would have to run camera, I said go ahead because I only have 1 box and I left with 1 box. I was informed they had check counters and count of product.
While waiting the pharmacist that waited on me came up and I informed her where I was short 1 box of product she said let me check as she went behind counter checking container where other prescriptions was and there it was she gave it to me and said she was sorry and I told her thank you. At that time the pharmacist that had accused me of stealing and lying came up and said only 1 box showed up on camera and she was sorry at that time she was also informed that the other box had been found.
For pharmacist accusing me of stealing and lying have really hurt my pride because I go into the store every other day and use the pharmacy for my medicine I am sueing for $50 Thousand Dollars, I am really hurt by that incident.
I have no interest in the offer $500.00 from Ismas Williams/Claims Representative.

Thanks,
Beverly Slater
119 Alfred Drive
Vicksburg, Ms.39180
[protected]@bellsouth.net
[protected]

Read full review of Sedgwick Claims Management Services
View 0 more photos
Hide full review
ComplaintsBoard
S
6:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sedgwick Claims Management Services workers compensation

Sedgwick CMS refused to cover ongoing treatment of an ankle injury I had sustained at Reyes Holdings LLC. My claims examiner, Cherie Passarella, was almost never available to talk and so I had to communicate with her supervisor, Kasey Weber for most of the time. Kasey said I could go to to any provider of my choice after I go to my initial care provider, Med Center 100. Then a few weeks later she said I have to be evaluated by an orthopedist and that I have to use their panel of orthos. However Cherie had said earlier that all she needed to agree to pay for treatment was the dictated notes from Med Center 100, and that I could continue treatment on my own as long as I present my private insurance in case she denies payment. Additionally, the ortho on the panel Kasey gave me was only for fractures, which I didn't have. Kasey later said she needed notes from the ortho I was seeing on my own, which was Wissahickon Orthopedics. I gave her the contact info to get the notes and she ends up never requesting them. She also falsely stated that my 90 day probation period started over when my claim was re-opened, which is why I couldn't see doctors of my choice. Kasey then reveals to me that I had to go to Med Center 100 per the 90 day rule, though I was past 90 days at that point. Kasey ends up finally authorizing me to go to Wissahickon Ortho. After more frustration from me, she states she's not my examiner and can't handle my claim; though she was the one handling it for three weeks. She also states she hadn't requested any notes from anyone, and that Med Center 100 was the only provider I had been authorized to see, even though she literally authorized me to go to Wissahickon. Cherie finally gets back to me and states I can go anywhere since I'm past 90 days. So I was sent to Med Center 100 for no reason. Cherie then states "Kasey is my supervisor and she doesn't fully understand PA WC case law. She was just trying to help me while I was out of the office."

Read full review of Sedgwick Claims Management Services
Hide full review
ComplaintsBoard
G
1:23 pm EDT

Sedgwick Claims Management Services dishwasher repair

Sears repaired the motor in my dishwasher, they came back again on 7/13 as the dishwasher was leaking over my wood floors. we called and had them come out as soon as we noticed the leaks, the repair guy confirmed there was a leak and he fixed it. However our wood floors are now ruined. I was told to submit a claim with Sedgwick, which I did, and it has been two weeks and I am still unable to get a hold of my elusive claims agent. I spoke to her once, she told me to get two quotes, which I did, but have no idea who will foot the bill for said quotes, and who to send them too. Additionally, the flooring I have is no longer available, so my entire downstairs will need to be replaced. trying to get ahold of this company is impossible, I think the only person that works there much be the front desk person! she is the only one that picks up.

Read full review of Sedgwick Claims Management Services
Hide full review
ComplaintsBoard
T
11:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sedgwick Claims Management Services pain management and the adjuster's attitude

[protected]-0001 grinnell, tracy pet smart wcb#2073351
I worked for petsmart and had and incident that resulted in a neck injury (2/23/18). The injury to my neck I first thought was a pulled muscle so I didn't seek medical attention until a week after because it was not getting better.

I first had christina daly as my adjuster who would not return messages etc. The minute I started to push into what was going on I was then told you have a new adjuster margaret clemens. I have to constantly message and e-mail before I get 1 response. My doctor's office sent in a request for pain management over 2 weeks ago and now ms. Clemins is saying it has to be on a certain form. The request was sent to sedgwick so why now am I being told that nothing has happened with it and it has to be on a certain form? I am seriously thinking about getting a lawyer because I can't understand why it is so hard to communicate with sedgwick and get answers. I can do none of the things I use to do without cause pain and discomfort. The last 2 nights I have not been able to sleep even with 2 tramadol & a ice pack because I lifted a couple of boxes. If I sit around and do nothing i'm okay but i'm not okay with that. At the moment all I really care about is the medical. I can't keep going this way and it's not fair that I should have too.

Read full review of Sedgwick Claims Management Services
Hide full review
ComplaintsBoard
D
12:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sedgwick Claims Management Services short term disability

On May 8 th I received a double transplant and since then have had nothing but trouble with my claims manager Timothy Pulumbo. I was only given 6 weeks disability for a procedure that is a minimum of 12 weeks I work for Walgreens and my employee number is 1783548 I received my first call from Timothy today even though I have left message with him and with many agents who have left notes. Today's message said that due to me not under the care of the transplant team anymore that he needed a medical record from a local doctor. I am under the care of the transplant team indefinitely and do not have a local doctor that deals with my transplant as my state does not even have a transplant facility. My transplant team has sent three faxes of information but according to Timothy that does not count.
This is unacceptable and I would like my case reviewed and I would like a more responsible case manager He calls me 3 working days before my disability is due to end.

My number is 208.571.7523 and I would like a call from someone that can address this issue. There are plenty of my recorded calls to see that I have done more than what is expected and I should not have to be treated like this.

It is interesting to read how some of the other reviews are identical to my issue

Thank you for your help

Darin Stoddard
06/26/2018
11:15 MST

Read full review of Sedgwick Claims Management Services
Hide full review
ComplaintsBoard
T
8:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sedgwick Claims Management Services short term disability

I have been on Short term disability since January 23rd and I have had nothing but issues with my claim adjuster Patricia Cline. I'm out for pulmonary embolisms which were quite large. My cardiologist put me out originally for 3 months but because I have a heart condition he carried it out til July 8 th. Patricia has been very unprofessional from not returning my primary doctors calls as well as mine I've done everything she has asked me to do but this last situation took the cake. I saw my doctor in May he filled out my paperwork it was faxed and my next appointment was scheduled for June 20th . Patricia approved my disability to June 17th. I called and requested an extension til June 20th which after many phone calls back Patricia finally answered my call and denied my extension telling me it has to be done by the 17th. I harassed my doctors office to please get it done so Patricia received it on the 15th I was soo happy. Only for her to only approve it for a week? ! Telling me she needs more info! I have done everything she's asked and yet it's not enough. I feel like she's very unprofessional and she has even talked to me in a nasty disposition I have had palpitations because of this stress and I've addressed this to my cardiologist. Plus I have to pay for this paperwork.

Read full review of Sedgwick Claims Management Services
Hide full review
ComplaintsBoard
K
12:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sedgwick Claims Management Services workman's compensation care

I am an employee of SkyWest Airlines who had a work injury and had to file a Workman's Comp claim. It has been nothing short of a nightmare. I have been continuously lied to, mishandled and mistreated by your claims adjusters. I started out with Lisa Miller, and was transferred to Jennifer Flower. Jennifer is one of the most condescending and rude people I have ever had to speak with...to the point that I had to resort to emails as my only form of contact with her. I was then assigned a Nurse Case manager LeeAnn Hawker, who was fine until they further assigned a third party nurse from Orchard named Natalie Kodach. I have been ignored, dealt with snide comments and then denied every injury by the assigned IME doctor, Dr. Deborah Mattingly. She was extremely rude. I know she is paid off. I also know that she is being sued for malpractice. She falsified her report and my medical representatives, and I have a doctor who wrote a letter as saying such. I have reported her to the DOPL. The fact that your company uses these types of people to care for people when it comes to their health and livelihood is horrific. I would love to file a formal grievance against your company. I think that there are many lies and mistruths that come from your workers.

Thanks,
Kathryn Brown

Read full review of Sedgwick Claims Management Services and 1 comment
Hide full review
1 comment
Add a comment
M
M
MA Barnes
Coppell, Texas, US
Jan 05, 2021 6:44 pm EST

Hi Kathryn, I am also experiencing a nightmare with Sedgwick. I have a life time medical award, which means they have to pay for all my medical needs pertaining to the accident. Just had my 4th back surgery and they denied me medication and physical therapy. I want to get people together and file a class action law suit, would you like to be involved? If so email me at flick1915@gmail.com. If you know anyone else that has been mistreated let me know! Maryann

ComplaintsBoard
E
10:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sedgwick Claims Management Services short term disability

I had to go on Short term disability for a heart condition, I was undergoing to undergo surgery and treatment. Sedgwick requested for paperwork to be faxed by my surgician and cardiologist several times; they claimed they never received it any paperwork. After two weeks of going to my doctor to verify if the paperwork was faxed, I decided to take the paperwork to the UPS store had them fax it . Sedgwick, admitted to getting the paperwork, however it was not filled out by the medical doctor the way SEDGEWICK wanted it filled. This took another two weeks, in the meantime, SEDGWICK denied the claim for lack of medical substantiation.
I requested to speak to a supervisor the representative said there is no supervisor or manager that I can speak to that can help me. I wanted a clear answer as to the reasons of denial and appeal process.

Next step,
I called Human Resource for Express Scripts to report the abuse and how its impacting my health. Express Scripts HR supervisor called SEDGEWICK to investigate the delay in the process. SEDGEWICK seemed to be more cooperative towards me, I got answers regarding appeal process and this time the medical documentation was enough for the appeal.

At this point, you might assume that SEDGEWICK started being professional by providing good customer service. NOT! I was told that the denial is final, although the appeal is still pending. In addition, I was told they are doing everything legally within the law. I am still fighting for my benefits 6 weeks later.
I am starting to seek for an attorney to assist me with securing benefits.

Read full review of Sedgwick Claims Management Services
Hide full review
ComplaintsBoard
M
3:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sedgwick Claims Management Services claim processing

The AT&T- owned pole in front of my house is leaning and caused damage to the house I purchased. I filed a claim with Gulf Power who promptly came out, assessed the damage, added slack to the power line connected to the pole, and informed me that the pole belonged to AT&T. I filed the claim with AT&T's 3rd party, Sedgwick, complete with explanation and pictures. After weeks of not hearing anything, I reached out to the rep Tasha Hooper for a status update. She said the "manager" claimed to have called and left a message stating the claim was denied because the pole is not leaning (it is). I checked my phone log and messages but found nothing from the "manager" (I use quotations because I have no proof or interactions that this person truly exists). My general contractor, the second inspector sent by Sedgwick, Gulf Power, neighbors, family members, ALL state- without reservation- that the pole is leaning. Tasha was not allowed to give me the phone number, or even the name, of the "manager" who made these claims. I decided to reach out to Gulf Power. Gulf Power sent me a letter detailing the fact that the pole is leaning and that they had to extend the power line to the riser because the pole is leaning. I provided the letter to Tasha and she said she passed it on to the "manager" and requested he call me to discuss. That was almost 2 weeks and not a word. As a military veteran, I find the lack of integrity and professionalism from this company and unworthy of the compensation it obtains from its corporate contracts. Here's my last email to Tasha, dated 5/11/2018:

11 days and no contact from the "manager". My wife and I could not find any record of a phone call or message sent by the "manager" explaining the pole wasn't leaning and that the claim was denied. I don't appreciate being lied to, nor do I appreciate the lack of integrity displayed by your company. This is a shameful display of cowardice and lack of professionalism. I have no intention of letting this go just because your company feels it can stall its way out of doing what is right.

I can't even get a call from the "manager" whose job it is to deal with this. How about getting me the date and the number this "manager" called so I can verify he isn't a liar or a coward, is that possible? Or, maybe the guy can eek out an email to explain how he decided the pole is not leaning, even though everyone else (my contractor, the second inspector- Patty Clark- hired by your company sent out to look at the pole, Gulf Power, neighbors, family... you get my point) have all stated the pole is clearly leaning away from the house?

Is there anyone in the company above you that I can speak to directly? This firestorm is only beginning if I am to be ignored and dismissed.

Read full review of Sedgwick Claims Management Services
Hide full review
ComplaintsBoard
V
3:46 pm EDT

Sedgwick Claims Management Services lack of proper medical care

I was a icu RN and hurt my back in 1993..I became totally disabled 8 years ago..my medical care is suppose to be covered by Sedgwick cms..What a joke..Iwas awarded future medical but every time my md request anything it is denied by this scum company..I haven't seen a spine specialist at all due to denial from this company..Ihave contacted my state assembly member and Congress rep..Also non MDs are making decisions on my medical care ..which the state of .CA. ( where I live) has fined them only 1.3 million $$, while Sedgwick makes 113.million from our denials..worse company ever..

Read full review of Sedgwick Claims Management Services
Hide full review
ComplaintsBoard
B
4:06 am EDT

Sedgwick Claims Management Services service provided

I had an insurance claim with your company which is (Sedgwick). While was filed through a claim on home depot of Alexandria, Louisiana. My claim was investigated (poorly) I might add. However after several weeks and after being told I would be contacted within (24-48 hrs) from the date my claim was filed which was 04/24/2018. However I was not contacted no were near this that time period.in fact after almost two weeks with no word from any agent. And countless phone calls both home depot and Sedgwick. Finally we were connected with one of your agents. Who although seemed like a newbie was actually a nice lady. But just being a nice lady was not getting all the blue paint up out the back of my Lincoln Navigator. Which is why the claim was made in the first place. Cause the associate in the paint depart whom mixed the gallon of paint I had ordered. Did not securely tighten the lid on the can of paint. Causing it to come open and spill throughout the back of my SUV. With that being said the reason am writing this to your department. Is because after all the dead end phone calls and waiting countless days and hours. Not to mention having to ride around with my bumper and the interior of the back of my SUV. Looking like a smurf. I finally received a check in the mail a day late I might add. Yes I know only 1 day late but hey after weeks of dealing with the claim and damage's to my SUV. Even hours less long days seemed to be forever. So please understand my dissatisfaction and after today now my anger. Why angered now? Well let's see could it be after going to almost every check cashing location in city of Alexandria. I was not able to cash the check. For reasons I was told it was fake! Yes you heard me correctly it not a typo. I say again so that it's clear as a beautiful Sunday morning in the middle of spring. I was told the check was fake! F.A.K.E. FAKE!. And the most common rejection was that the check could not be verified cause it was not showing up in there verification system. And these were big box check cashing locations. Such as Walmart and Ace check cashing. So after a day of rejections. I now still have paint all over the back OF my SUV cause I personally don't have the founds to have the extensive detail work that has to be done to remove the paint. So the funds from this check I still have was to have this done and restore my SUV to its previous state before I purchased the gallon of carelessly tightened paint. So that pretty much concludes this content of frustration. Which I have been vigorously typing with high hopes that this reaches someone of high status in the Sedgwick cooperation. Not mention the fact that it's now very late and it was after hours of operation for me to make contact with a live agent. And after searching for answers on our world wide web I came across this blog are whatever so decided to take some frustration out in a message to the Sedgwick form as I said with hopes that someone of a higher status than what I have been in contact with through out this claim. And maybe just maybe that person has higher expectations of the service and comfort that a client receives. Especially when that person life was altered in manor not pleasing but with extreme prejudice of dissatisfaction. And by being so see's to it that some sort of gratification of apology bestowed upon me and my wife for the discomfort brought into our lives due to what am sure was a mistake on the associates at home depot part. Nevertheless it happen but to make matters worse it was the service and lack of attentiveness not granted to me and my wife on behalf of both home depot and Sedgwick. Honestly after today's slap in the face which has left me feeling as though it may yet be another week of waiting as the paint continuously gets dryer and harder to come of. Which could cause the fee for cleaning to become even higher now. Not to mention the fact that my scheduled appointment tomorrow which would be 05/08/2018 to have my vehicle took in by the detailer whom I trust and have a level of comfort that suffices me in knowing that a JOB well done will be performed on my vehicle. This trust and comfort is bestowed upon the detailer I speak of. By many people cause of his service. So along with this comfort for him has created a waiting list. Which by chance I was able to secure an opening with him. That would have been a couple days after the promised arrival of the check but as I been stated that promised arrival was not met. So by the grace of God it came the day before. But it came with a lot of rejections, wasted gas and time. To top it off a bundle of stresses which has led to the migraine I can now feel creeping it's way into my head. Cause I suffer with them and have all my life so stress is something I know is not good for me. WHY? Cause as for me like indulging in spicy foods. Stressing its not a smart thing for me to do cause it's a big trigger to pull on that can cause me to be to be stuck in the bed in a dark room with no light period and the urge to want to scream cause my whole face even the bones within seem to pierce with pain u wouldn't think existed. But as I said the urge to scream but always find myself having extreme lack for words cause talking less long screaming seem to make my brain vibrate causing the little tiny men in my head to swing there tiny sledge hammers harder and harder increasing the pounding that continues to pound for hours even days. All this has been the repercussions from a mistake made by the nice lady in the paint department that night. But as I have said nice can't change what has became the outcome. And hell pretty much nice ended there. Cause even with the kind but not knowing what she doing lady from Sedgwick. Acts of niceness she showed. After the fact that one if the main things my wife inquired about before accepting the sum of amount which was $2,045. Inwiched also lacked grievance for my expensive yes! expensive cause I love fashion and dressing I n nice clothing and shoes. The shirt which my wife had recently purchased for our recent anniversary of 7 yrs. A pair of $120 shoes. (all white) Now blue and white destroyed. Even most of the groceries were diped n blue. But I received no compensation for these items although told to send pictures of the items showing the damages. Which I did along with pics of the damage to the vehicle. But compensation was not granted and not because I was not suppose to. Causes I was suppose to. I did not receive it cause the agent forgot to include it in the sum. And at the time my wife herself was tired and frustrated with the whole matter. And even so she remind kind to the home depot staff and the agent from Sedgwick. But at the point and time of accepting the offer. She did realize the agent did not mention the damaged items when making her offer. She only spoke of compensation for these vehicle and there cleaning fee. Which again I state that not only have I lost my schedule appointment for the detailing. But being that it will not be detailed in time to drop it to apostery people on Wednesday. Not sure if that spot is still available. I don't live in a big major city so there are limitations on choices of service round here.in fact we only have maybe 2 places that do that line of work. Just like we don't have an Bank of America inwich I was saying my wife showed great concern to the agent if being that Sedgwick banks with that bank. We there be a problem cashing the checking at like Walmart are check cashing around here which is Limited. Really Walmart is the choice for check cashing for these majority of the cenla community that don't have a bank account. So I end this content but saying I sincerely hope and pray this content reaches someone with high rank but most of all compassion for the discomfort caused in the life of me and my wife. We can be reached at [protected] or [protected]. email: [protected]@GMAIL.com. please use the info provided A.S. A.P. cause at this point we are honestly devastated by the lack of care for us and our vehicle. We already worried if it would be a problem getting it cashed. But to have to also suffer the humiliation of being told I was trying to cash a fake check. And being encouraged with belief after not one, not two, but several places could not find the type of check are its orientation to be verified in any system. So imagine how we must feel right now after standing in lines for long periods of time talking and sharing fishing stories showing off pictures of children just simply have decent Convo with those u shared your wait in line with. Only to get to the counter and be told your trying to cash a fake check by loud mouthed women. So u business went from being your own to what seem like the paper boy on the corner shouting the headline from Sundays paper to attract a buyer. Only the headline reads Brian Trys to cash a fake check. So that what's being shouted from the paperboys lips. So again put your self in our shoes how would u have felt at that moment Infront of all those people. And I admit I made it no better because I know for certain were the check came from. So of course I got defensive and pledged the the differ. Denying the allegations brought against me but to no avail did I stand. One lady just continued to spew from her lips "it a fake check please step to the side and allow the next customer up". I know leave you with that but again ask yourself how would u feel. AS of now now I feel like maybe I should not attempt to get it cashed not one more time. But instead pursue future legal action against the Sedgwick firm. For very poor service, public humiliation for the slandering of my name, just plain outright otter disregard for the discomfort cause by both home depot and Sedgwick. Forgot to mention before now but u know we have not received not one apology from either entity. Maybe it good thing it didn't cash today cause the more I think about what has transpired here the more am convinced that the settlement is not settled and further legal action should be taken with extreme prejudice

Read full review of Sedgwick Claims Management Services
Hide full review
ComplaintsBoard
D
9:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sedgwick Claims Management Services short term disability

I've been off work on short term disability since December this is now the end of April they still haven't processed my claim I've had no income for 4 months I will be living on the streets starting the beginning of next month because I've lost everything due to Sedgwick . I've had two operations not able to go back to work will probably be off work a few more months . I now have a staph infection I still need physical therapy before I'm able to go back to work

Read full review of Sedgwick Claims Management Services
Hide full review
ComplaintsBoard
C
5:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sedgwick Claims Management Services my disability

I have worked for Walmart for 11 years and it's been a fight from a he beginning. I started to work for Walmart 2007 as time went by I had a lots of headaches, did not think anything of it. How ever my headaches did not stop. To make a long story sort. I had brain surgery, 2007. My condition is a pituitary adnoma not sure if this is how you spell it. I have a tumor on my brain. The surgeon was able to remove 30 percent of this tumor. 70 percent is still there. So for 11 this has and will be my condition for the rest of my life. I recently applied for sort term disability. They have denied me over and over. This is really sad. They don't know how I feel, they can only assume.

Read full review of Sedgwick Claims Management Services
Update by Caprisun
Apr 10, 2018 5:59 pm EDT

So as far as I know Sedwick is on Walmart’s side

Hide full review
ComplaintsBoard
J
1:40 pm EST

Sedgwick Claims Management Services slipped at store and was basically told it was my fault

On 12/02/2017 I slipped and fell in a Target store. There was liquid on the ground . At first I received a letter stating Target was responsible and then received a call followed by a letter denying my claim as it was just an unfortunate accident. I missed 10 hours regular work plus 15 hours of overtime. Had about 2000. dollars in medical bills. Really? My fault that Target was neglectful in keeping the aisles safe for customers? They lost my business as well as my families. Disgracfull

Read full review of Sedgwick Claims Management Services and 1 comment
Hide full review
1 comment
Add a comment
S
S
Sisu
, US
Mar 12, 2020 2:44 am EDT

Did you ever get resolution with this? I'm facing something similar.

Thanks,
T

Sedgwick Claims Management Services In-depth Review

Company Overview:

Sedgwick Claims Management Services is a leading claims management company that has been operating for several decades. With a rich history and background in the industry, Sedgwick has established itself as a trusted provider of claims management solutions. The company operates on a global scale, serving clients across various industries and sectors.

Services Offered:

Sedgwick Claims Management Services offers a comprehensive range of services to meet the diverse needs of its clients. The company provides claims management solutions for industries such as healthcare, retail, manufacturing, and more. Their services include claims administration, risk management, and loss control. Sedgwick is known for its expertise in handling complex claims and providing tailored solutions to meet specific client requirements.

Customer Experience:

Customer satisfaction is a top priority for Sedgwick Claims Management Services. The company strives to provide an exceptional customer experience by delivering efficient and effective claims management services. Clients have expressed high levels of satisfaction with Sedgwick's professionalism, responsiveness, and attention to detail. Testimonials from satisfied clients highlight the company's commitment to delivering excellent customer service.

Expertise and Industry Knowledge:

Sedgwick Claims Management Services is recognized for its expertise in the field of claims management. The company's team of professionals possesses extensive industry knowledge and understanding, allowing them to effectively navigate complex claims. Sedgwick's experience in various industries enables them to provide valuable insights and solutions to clients, ensuring optimal outcomes for their claims.

Efficiency and Timeliness:

Sedgwick Claims Management Services is known for its efficiency in processing claims. The company has streamlined processes in place to ensure timely handling of claims, minimizing any potential delays. Sedgwick's commitment to prompt and accurate claims management is reflected in their impressive response time and high resolution rates.

Technology and Innovation:

Sedgwick Claims Management Services leverages technology to enhance their claims management processes. The company utilizes advanced tools and solutions to streamline operations and improve efficiency. Sedgwick is at the forefront of innovation in the industry, constantly adapting to technological advancements to deliver cutting-edge claims management solutions.

Communication and Transparency:

Sedgwick Claims Management Services prioritizes effective communication and transparency with their clients. The company maintains open lines of communication, providing regular updates and information throughout the claims management process. Clients appreciate Sedgwick's accessibility and responsiveness, as well as their commitment to keeping them informed every step of the way.

Cost and Value:

Sedgwick Claims Management Services offers competitive pricing for their services. The company's pricing structure is transparent and reflects the value they provide to clients. Compared to competitors, Sedgwick's value proposition is highly regarded, as they consistently deliver cost-effective claims management solutions without compromising on quality.

Reputation and Trustworthiness:

Sedgwick Claims Management Services has built a strong reputation in the industry for their exceptional track record and successful claims management. The company's commitment to ethical practices and trustworthiness is widely recognized. Clients trust Sedgwick to handle their claims with integrity and professionalism, making them a reliable partner in the industry.

Overall Rating and Recommendation:

Based on the comprehensive evaluation of Sedgwick Claims Management Services, the company receives a highly favorable overall rating. Their expertise, efficiency, and commitment to customer satisfaction make them a top choice for clients seeking reliable claims management solutions. It is highly recommended that potential clients consider Sedgwick Claims Management Services for their claims management needs.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Sedgwick Claims Management Services customer service

Phone numbers

+1 (800) 221-5473 +1 (818) 557-8000 More phone numbers

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Sedgwick Claims Management Services?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Sedgwick Claims Management Services Customer Service. Initial Sedgwick Claims Management Services complaints should be directed to their team directly. You can find contact details for Sedgwick Claims Management Services above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Sedgwick Claims Management Services. Discuss the issues you have had with Sedgwick Claims Management Services and work with their customer service team to find a resolution.