SecureNet Medical. LTDWill not answer my inquiry as to shipment date

1 Review updated:

I ordered a portable oximeter on December 9th. My debit of $l88.00 has cleared my bank. I received a Receipt quoting a Tax ID # [protected].

I have requested a shipment date and they have not replied. I sent
an email with a receipt when read. I received a reply that the email
was displayed on the receiving end. No Reply.

I am beginning to fell as if I have been scammed. My husband needed the oximeter for health reasons. His doctor recommended he use it to monitor his oxigen level. I was told I could find one on the Internet.

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  • Wa
      Dec 07, 2010

    Ran into the same thing. Was having item shipped to Canada. Waited a month. Payment was charged to VISA but no item. I called 1888 number and the guy said they couldn't ship to Canada! There would be additional charges. I gave him an American address to send to - we will see if I receive. I had no communication from him about not being able to send to Canada. But he could sure take my money.

    0 Votes
  • Ba
      Mar 02, 2011

    I Have ordered a oximeter and have tried twice to get this company by sending emails to acknowledge that they have shipped the order. They will not answer or respond to my emails

    0 Votes
  • Ba
      Dec 23, 2011

    I have the same problem, ordered a portable nebulizer and no one will get back to me or answer my calls. I did last week after a month have someone answer and they said it was to be shipped out the next day, that was over a week ago and still nothing. I have called at least 40 times a day and left messages and my phone number and e-mail . They did charge it to my charge card tho.

    0 Votes
  • Vi
      Aug 01, 2012

    1st of August, 2012 by Vera Williams: ordered a rechargeable battery and charger on 7/13/12 via Paypal. Have not received it. Called sales and the company repeatedly with no response from them but their answering service. I'm ill and badly need this equipment.

    0 Votes

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