Secret Allure Eye Cream Trial / Trial for one product: eye cream but charged for another product added to my order

1 Englewood, CO, US Review updated:

On 3/8/2017 I placed a 'trial' order for an eye cream only paying for shipping. Secret Allure offered me an additional product and billed me $24.95. I immediately contacted them via 3/4 emails telling them not to charge my account but to cancel it. THEY DIDN'T. I even called but was hung up on. My bank statement reflects the charge. I am now told I have to wait to get a refund until I receive the merchandise and return it. I will never trust to make orders such as this in the future. That means from today forward. The return address is 37 Inverness Drive E., suite 100, in Englewood, CO. 80112. I shall also place this complaint on Facebook.

Mar 13, 2017
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  • Vm
      Apr 29, 2017

    I too ordered one cream and they attached another cream, making it two although I never okayed the charge!
    My credit card company is disputing the scam.

    0 Votes

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