Sears Washer / Dryer 800 Series / washer/dryer/service
Beware beware beware if there was a rating lower than -100, that's where this should be rated!!! This is the worst piece of junk available.
Purchased just two weeks ago, an auto sensor is supposed to sense the weight of the clothing and fill to the appripriate water level. It does not provide enough water to get the garments wet. Your only other option with any sears machine equipped with this auto load sensor is to raise the lid and have the washer fill to the maximum level — if that will in fact happen... It usually didn't... No water savings there. Beware here too... Once you start the cycle, if you lift the lid for any reason (Such as to add a hankie) your only fill option is to the maximum level... Something the local sales people did not know. The machine resets and weighs the water in the basket and provide water to wash the water!
The agitator captures and rips the clothing under the fins. Huge design flaw.
You must run the spin cycle 2-3 times to remove water. Even on the heavy bedding cycle, you can ring excessive amounts of water by hand out of lingerie! It would be impossible to remove water from towels! They would be soaked.
There is a loud "klunk" and shutter every time the cycles change. Sounds like something is trying to break apart.
While you can select water temperature, the machine does not mix warm water... Your clothing is subjected to alternating hot and cold water being dumped in... Great for delicate/knits.
All sears and whirlpool models do this, but the salespeople don't know that either. Check the manual, bottom of page 4.
The matching 800 series dryer is equally terrible. It takes three cycles to dry one light weight knit top. The auto moisture sensor goes on and off... As a result the heat goes on and off... While the dryer continues to operate, consuming 220v of electricity. No energy savings there. The only way we were able to dry clothing was on a very long timed cycle at the hottest cotton setting. The clothing comes out of the dryer twisted and wrinkled. Everything required ironing.
The original delivery person did not test the washer... Simply pulled out the knob to see if the water was filling and declared the washer "operational". He refused to install the dryer vent stating we had the "wrong part" for the vent kit. I installed the vent kit myself. Apparently the installer simply didn't want to be bothered.
Yesterday we arranged to have these lemons returned and purchased a more expensive set. The delivery person just left... The new washer is sitting at the front door where the delivery person left it as he would not remove the "old" washer as removal wasn't on his "work order". The new dryer door fell off during unpacking, so we refused delivery. The two week old set won't be picked up until sunday.
Sears service (Despite their overly polite 1-800-4-myhome operators) is terrible... I have low expectations for the new washer/dryer ($1800 on sale!).
The government has mandated a 21% increase in energy efficiency... No energy savings here... Only frustration.
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