Sears Warranty - water heater warrantyI had a Kenmore water heater that broke after 7 years. It had a 12 year warranty, so I called to have it replaced a week ago. It was supposed to be installed the next day. The first problem encountered was understandable. The replacement unit was too big due to additional insulation so I had to call for a smaller unit. After paying an additions $70 for immediate delivery to my home of the water heater that was out of stock, it has been sitting in my driveway for three days because they the installation department cannot coordinate my installation. I have made numerous calls for the last 7 days, put on hold for hours, have been disconnected, transferred over and over, and no one can take care of this. I paid over $300 for the installation that I have yet to see, plus an additional $70 for a quick delivery of a product that cannot be installed. I am so sick and tired of this issue. This appliance warranty service is a joke!!!