Sears reviews and complaints 1
View all 2937 complaintsSears - tune up and front end work on my 2008 chrysler
I brought my car in to get it check and the Sear Auto Center in White Oak, Silver Spring, Maryland told me that I needed my tire rod arm, ball joint, spark plugs, oil gasket and pan needed to be changed. I may not have named all of the things but I have the paperwork for the repairs that I had to pay $1100.00 for to show all that they said they repaired.
They told me that my car would be repaired at 6:00 p.m. that Saturday that I brought it there, which was March 19th. It was not ready until that Sunday and when I picked the car up the front end was loose like it was about to hit the ground. So I turned right around and brought it back to the Sear Auto Center and my son in law and I rode with the repairman in the car and he realize that the front end was loose. My car is not running better it is worse and I would like my car repairs to be done right or give me a refund. I can provide the invoice they gave me for the repairs if I have a email to send it too.
Sear is supposed to be a respectable and reputable company is why I brought my car to this repair shop. The work that was done on my car was unacceptable my car is not running better after paying $1100.00 dollars for repairs. They took my tires off and lost the cap that go on the tires. I want my car to run like it has been properly repaired.
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