Sears Samsung Dishwasher / canceled warranty

New York, NY, United States Review updated:

I brought a Samsung Dishwasher from Sears with a Warranty in Sept 2012. When they were called to come out to repair it in June 2014 the repair blamed the problem on the user and without discussion canceled the warranty. Now the repair person who is the only person available from Sears refuses to come out to repair it even if we pay for it. So I am stuck with having to find someone from outside of Sears to do the repair which is not easy and also costly. I blame Sears for their incompetent service even when warranty was bought with the new machine.

Sep 16, 2014
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  • Mk
      Sep 16, 2014

    Something more happened here????
    If he refuses to come out and fix it then something happened when he came out. Maybe you got mad because it was not going to be under warranty and made such a big deal that he fells uncomfortable coming back out OR you complained to sears directly and they decided that they would not feel comfortable sending someone out OR etc...

    SOMETHING because they want to make money.

    0 Votes

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