Menu
Sears

Sears review: incorrect tax rate

C
Author of the review
3:44 pm EDT

On 7/16/15 I made a purchase at the Sears Outlet Store on Hall Rd. I noticed that the tax rate is incorrect on the receipt. Michigan's tax rate is 6%. The tax rate listed and added to my bill was 6.950%. .950% higher than the state rate. When I questioned the error the sales clerk knew nothing about it. The store managers response was "Call corporate office, I have nothing to do with that". I feel the store manager should have said he would look into the error and have it corrected. No refund was offered. It is illegal to charge the incorrect state tax.rate.

More Sears reviews & complaints

Sears - customer service department 972
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sears - poor quality product! 158
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sears - terrible company! 187
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sears - Dept of energy agreement does not compensate me properly 85
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sears - it should be named the die easy battery 39
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sears - buyer beware/contracts changed 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
0 comments