I bought mine, scheduled, and was called and told it was on backorder and delayed 3 wks, but I only ended up waiting a week and a half to get it. They called to set up an appointment earlier than I had been told. The set is crap though. It doesn't always take in fabric softener from the tray, and it never seems to rinse well. Baby socks get stuck in the strange rubber ring around the door. It's already broken 2x. Just the plastic arm-type things in the basket that tumble the clothes. Sears didn't hesitate to replace the parts under manufacturer's warrantee, but I had to put them on myself. If I could do it over I would have saved for a better set and passed on these all together.
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