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Sears Kenmore / defective refrigerator

1 Rancho Cucamonga, CA, United States

bought new French door bottom fridge in 2007
control panel replaced under warranty in 2010 lost food
control panel replaced non warranty in 2012 $337 plus lost food
control panel out again in 2015 estimate to repair $357 plus lost food
door seals replaced 2 times
sears has shown no interest in correcting what is obviously a recurring problem
Chick the associate I spoke to in rancho Cucamonga ca was of no use and Brianna in customer solutions [protected])employee number 410473 could not have been more petulant or sarcastic in telling me that I should have purchased the extended warranty to cover the same repair for the 4th time
Sears is a mess and so is Kenmore .

Jul 23, 2015

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