Sear merged with K-mart a few year back, so we are able to walk from our house around the corner, which is very nice.
Recently after paying my credit card installment on the deadline date, I call the customer service department to complain about the fact the the next statement I recieved included a late fee.
I was told by the clerk that the bil should be payed prior to 5:00p.m., my receipts or stapled to by bills once paid.
I informed the clerk that the receipt indicated that it was 2:30 p.m. pct when I paid the bill.
She went on the tell me that the payment wasn't posted until two days later.
The check was electronically scanned, so it takes the payment directly from your account asap.
If Sears as merged with K-mart, why doesn't the same administrative policyies apply