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Sears / customer service

1 NEWPORT NEWS, VA, United States Review updated:

I was at the Newport News Sears. I could not find a Sears representative in the store at the tool dept. I walked around then found two representatives talking in the garden section. There were no other customers present. I waited three minutes for them to finish there discussion and acknowledge me. They each looked at me during their discussion but did not stop talking to help me. They then started to walk away from me. I started to say something then one of them looked at me and said I'll be with you in a minute. I said just had a question. He said ill be with you in a minute. I said I was leaving because two service representatives and not one of them could help me. He said have a great Thanksgiving. And as I was leaving the other representative said and have a Merry Christmas also. Worst service I have ever had. I will not be back to Sears. I can get anything they sell in other stores.

Nov 23, 2016
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  • Wi
      24th of Nov, 2016
    0 Votes

    You did not know how to say EXCUSE ME? Please just order online.

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