Sears reviews & complaints 1
View all 2933 complaintsSears - full synthetic oil change
Sears Auto Center advertised a $44.99 "Full Synthetic Oil Change" online. Ad www.searsauto.com/Oil-Change //Call Sears for our $44.99 special. I followed the link to Sears Auto Center's website, which offered a 'SynPower Oil Change' @ $69.99, reduced to $49.99. While making an online appointment, I was asked what kind of car I had (2014 FIAT 500L, 4 cyl.). I made an online appointment for the $69.99 SynPower oil change. (SynPower refers to Valvoline Full Synthetic SYNPower motor oil). I then called the local store (La Jolla, CA) and was told the oil change would be approximately $130! I asked to speak to the manager, Christina, who told me that "for my car" the oil change would be higher. Hmmm. When I asked why, she explained that (a) My car takes 5 quarts of oil. (Per FIAT's website, it takes 4.) (b) SYNPower is not available in 40W, the oil weight required by my car. (It is sold, at $35 per GALLON, at WalMart.) (c) The oil and filter would have to be ordered as they were not in stock. It would take several hours to get the oil and parts to the store. I asked if I could bring the oil and filter, and was told no, I could not. The upshot of this is that an oil change advertised at $44.99 was upsold $100. An ordinary oil available at approx. $8 per quart, and a filter which sells for $4-7 at Auto Zone, are being offered as a "deal" by Sears Auto Center for approx. $130. Along with a healthy dose of good old BS. Don't buy it. Shame on Sears for trading on their well known and formerly honorable name in this shameful and dishonest fashion.
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don't buy a piece of junk fiat! no one wants to work on that junk