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Sean the manager not the upstanding individual / Customers always right a myth by Sean

1 Burke, VA, United States Review updated:

Ready for this everyone?? Well here it goes, I order a few subs from this dump a few days ago. My coworkers and I were having a sit down luncheon. Don’t remember the exact time I ordered the subs, however, the team received their lunch from pizza hut ate their food and I was still waiting for mine and one of my coworkers sub. It was getting late and our one hour luncheon was over, therefore I contacted this dump aka as Manginos to cancel. They were not happy and their response was, we are busy today. My coworker told me it was a good hour that we waited!! This dump is 3 minutes away by car. Well low and behold I looked at my bank statement and I was charged for food I never received! I contacted a Sean who claims he is the manager, and he was down right rude and said he was not going to reverse the charges because they took the time out to make the food!! Really!! I told him that I was in the restaurant business and good customer service is, the “customer is always right” he went on to say that that was a myth and if he had to he would take me to court, so not did he not reverse the charges but now I was convinced that this Sean who cant speak 2 words English doesn’t know anything about good customer service. I am now working with my bank to get my $17.95 back and I’m sure I will. You see Sean, you should have worked with me in a professional manner and made your customer happy! Instead you chose to work against me argue with me and act like the FOB you are! I’m not done. stay tuned… please folks do not bring your business here unless you don’t care for GOOD CUSTOMER SERVICE and remember the manager/owner Sean himself stated that " the customer is always right" is just a MYTH!

De
Jan 7, 2015
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Comments

  • Ru
      7th of Jan, 2015

    When a customer like yourself behaves like a six year old they are not right. This statement has been long gone with people like you throwing temper tantrums when things don't go their way. Also you misspelled can't it is spelled can't not cant, perhaps working on your own English before bashing others would make you look less foolish? With your childish name calling I ask where do you wiork. I want to report your company for breaking child labor laws for hiring a six year old such as yourself. Unsupervised childish like yourself make that statement a myth. I ask where was mommy when you were throwing a temper tantrum. Does she know you stole her credit card because I find it hard to believe any company would issue a credit card to a six year old.

    0 Votes
  • Ru
      7th of Jan, 2015

    When you act like you are six years old as you did that statement is outdated.

    0 Votes

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