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The good, the bad, and the ugly - discover what customers are saying about Sealy Mattress Company

Welcome to our customer reviews and complaints page for Sealy Mattress Company. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Sealy Mattress Company.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Sealy Mattress Company's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Sealy Mattress Company, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Sealy Mattress Company. Your feedback is an important part of our community and will help others make informed decisions.

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12:56 pm EST

Sealy Mattress Company Two (2) twin mattresses model no.515475

We purchased the mattresses from American (now out of business) in Peoria, il in the spring of 2011, they were mfg. in12/2011. and have a 10/10 warranty. They have sagged in the middle from day one and have gotten so bad that they have caused my wife and me back problems and lack of sleep.
We would appreciate if you would stand behind you product.
Ed Ostrowski
535 payson st.
Kewanee, il 61443
[protected]
[protected]@frontier.com
The o in elo is alpha

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12:00 am EST
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Sealy Mattress Company Beware of this company and its inferior products!

I have a 2 year old Stearns&Foster mattress (made by Sealy). It was $2500.00. It has depressions in it between one and a half and two inches deep.It was bought at Slumberland in DesMoines Iowa.A rep from the store came out today and said they could not do anything to help me because there were several tiny stains(after I took the sheets off this morning my dog jumped up on the mattress and he had been out side and it was raining).I wiped almost all of it off.They also said I do not have a center board for support.
I have four very heavy boards that go across horizontally that give more support than any metal bed frame could ever give.There is no way to put a vertical support on this bed.I know two other people who have bought this mattress from a different retailer and have had to have it replaced even though they had king size and had center support support,their mattress sagged.One of them the replacement is starting to sag.( I have queen size). The company says it tells you in the warranty you have to have a center support. Does anyone read the warranty while at the store. Once you have it home it is too late. BEWARE of this company and its inferior products!

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Hussain
, US
Nov 12, 2018 1:12 pm EST

New Mattress Supplied on December 24, 2016 is defective . It hurt back.I think there is some manufacturing defect in it .

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Hussain
, US
Jan 08, 2017 9:57 am EST

The mattress supplied on December 24, 2016 is defective . It hurt back. In think there is a manufacturing defect.

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Keith Skinner
,
Jan 19, 2008 9:40 am EST

I have been selling mattresses for about a year now. I have read so many complaints on the internet about people not getting their warranty covered because they didn't read the fine print. Every warranty I have ever seen has clause's that void the warranty. From ANY company. No matter if it's a mattress, furniture, cars, motorcycles, appliances, or whatever. I do think it stinks that the stain clause in mattress warranties is actually a law that the manufacturer has to abide by. I'm sure lobbiests got that passed. So EVERY manufacturer of mattresses has that in their warranty clause's. There are over 500 manufacturer's making mattresses and they all have to use that. Sealy is the best manufacturer in the industry and has fewer returns than most manufacturer's. I know if I buy anything with a warranty I will read the fine print.

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Barbara Rodden
Broken Arrow (Oklahoma), US
Jun 22, 2022 10:32 pm EDT

I bought Sealy MB Ellington mattress I year age. It has a 2” deep hole where I sleep and the side is broken down, A ridge on one side. Of the hole. Very unhappy. My old mattress was 20 years old and in better shape than this one! Don’t know what I should do. Tried to text them but have to pay $50 to join there membership. Seems ridiculous

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