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Seagate External Drive / So much for quality guarantee, support and recovery

1 United States

At the start of October, I bought this 160GB Seagate External Drive, and started to load in a bunch of data clogging up my hard drive. And after turning it on and off no more than twenty times without exposing it to any high electric current, the thing died on me in little over twenty days, just over one twentieth of its guarantee period. It simply fails to power on whenever I plug it in and press the power. I contacted support and they transferred me to warranty where I repeated the problem, and instead they sent me a power cable, which of course did absolutely no good. I finally got the support to contact repair, but after sending my drive for diagnosis, I got an invoice from the data recovery department. Turns out they mixed the two problems into one, and are charging me thousands just to replace the power supply unit. At that point I simply decided to mess around no more, and request for my drive's immediate return.

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