SE Eletronicsmart watch not working/ warranty still valid

Order number: [protected]

I purchased a Kw88 smart watch on Dec 2016..and received it January 2017. They said there is a one year warranty on the product so therefore the warranty is still valid. So I sent them the evidence because that what she requested in order to help me...then I followed all the directions they asked me to do. The bottom line is... In the end Amanda Lee from S E Eletronics tells me to go to a local store and get it fixed because the warranty is over. These people are unethical and offered no solution at all. The watch in which I paid promptly for $128.00 is garbage and only worked for a couple of months. I'm requesting a new watch or a refund for this inconvenience. Bad business practice from this company. And rethinking about ever shopping through Ali express again.

Here is the link to the video

Sep 27, 2017

Post your comment