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SE Eletronicsmart watch not working/ warranty still valid

Order number: [protected]

I purchased a Kw88 smart watch on Dec 2016..and received it January 2017. They said there is a one year warranty on the product so therefore the warranty is still valid. So I sent them the evidence because that what she requested in order to help me...then I followed all the directions they asked me to do. The bottom line is... In the end Amanda Lee from S E Eletronics tells me to go to a local store and get it fixed because the warranty is over. These people are unethical and offered no solution at all. The watch in which I paid promptly for $128.00 is garbage and only worked for a couple of months. I'm requesting a new watch or a refund for this inconvenience. Bad business practice from this company. And rethinking about ever shopping through Ali express again.

Here is the link to the video
http://www.mediafire.com/file/xqj60q8rxucyjd1/20170919_002457_394530190519355.mp4

Su
Sep 27, 2017

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