Menu
SCS Customer Service Phone, Email, Contacts

SCS
reviews & complaints

www.scs.co.uk
www.scs.co.uk

Learn how the rating is calculated

1.3 396 Reviews

SCS Complaints Summary

26 Resolved
370 Unresolved
Our verdict: If considering services from SCS with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for SCS has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of SCS. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

SCS reviews & complaints 396

Sort by:

Newest SCS reviews & complaints

ComplaintsBoard
W
8:19 am EDT

SCS lazy boy 3 and 2 seater electric tecliners

We purchased a lazy boy 3 and 2 seater electric recliners and was delivered on the 19/12/2016 and paid £3, 600.00 for them in a grade A leather. In January the leather started to shrink to the stage where it can away from the back of all the sofas. I reported the problem and had to wait 4 weeks for a assessor to come and inspect. I put on the reports that I would like a refund but have been told as I have had them longer than 30 days that is not an option and they will repair. Have spoken to trading standards and lazy boy direct both to no svail. Avoid SCS AT ALL COSTS they are selling sub standard furniture and getting away with it.

Read full review of SCS
Hide full review
ComplaintsBoard
L
1:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

SCS sitting room suite

Complained many times and passed from pillar to post. Wish complaint to go higher than Store bought from and also SCS head office in Villiers Street. I have e-mails that were sent to store and head office but have been ignored. I am utterly disgusted by the treatment I have received and the contempt of the Livingston store manager. They seem to think that because of the length of time I have been persuing this that I am going to go away but I wish to follow this through. I can forward copies of e-mails if necessary.

Read full review of SCS
Resolved

I have phoned store many times. I emailed them plus emailed their head office. Also spoke to their head office. I can forward my emails to you if that would help. I was treated very unfairly after paying thousands of pounds to them.

Hide full review
ComplaintsBoard
A
4:38 pm EST

SCS access for disabled

Myself and my sister visited one of your stores today.cardiff gate. My sister was looking to purchase a 2 seater sofa. On arrival we was greeted by a gentleman who was very friendly. We asked if there was a lift as he could see my sister is severely disabled and is a wheel chair user and she would like to see what was available. But we was told no theres no provision for disabled.. this made my sister very distressed and she was so embarrassed. We decided to have a look around being as we had drove from.Newport. I had to move furniture out of the way to enable my sister to maneuver around the sales floor. She did make a purchase as she is desperate for a sofa. Being disabled is hard enough to cope with but when you cant even look around like others can is so degrading. To be honest its upset me to see my poor sister feel useless n worthless.the staff was all fab and couldn't apoligise enough.

Read full review of SCS
Hide full review
ComplaintsBoard
D
12:59 pm EST

SCS breeze twister chair and footstool

We bought these got delivered 1 DEC 2016, we rang them after a couple of days to say footstool was faulty and twister chair cushion went flat and material faded, they came out 21st DEC, adjusted material on footstool and said twister chair is wear and tear. We rang again, again they came out, he wouldn't look at twister chair cos he said its wear and tear and said he was ordering a new cover for footstool. We are not happy with this service, we have complained to the store and service department. They were supposed to get back to us within 72 hours which was last Friday 24th February. We have not heard back from them. We want a full refund or we will be looking for legal action.

Read full review of SCS
View 0 more photos
Hide full review
ComplaintsBoard
D
10:33 am EST

SCS customer services

My new suite was delivered to my property on Friday 19th.
The delivery team were able to place the chair and 2 seat/ blue tooth unit into the designated room but were not able to do this for the three seater.
My partner was unable to contact me as I teach and then went straight to the hospital to see my ill mother.
He signed the paper work to say that the suite had been delivered but was left with a sofa sat on the drive outside . He eventually managed to contact me and I rang the store.
I asked what happened when the sofa could not be placed in the home. I was advised that this was in my SCS pack and was read the conditions. One of the options was that the delivery team could take the sofa back and we would have 10 days to reorganise delivery. I accepted that I had signed for this but my partner had not been given this option. The lady on the telephone was unable to offer any help so I asked to speak to the manager.
After several phone calls S told me several occasions that the sofa was in my hallway. I explained that I do not have a hallway and needed help in getting the sofa into the house. He said he had contacted the warehouse and tried to contact the drivers but all the vans were now locked up and the tac o graphs would not allow a driver to come and collect the sofa to give me time to organise a different access to the property. During these conversations S on several occasions asked me what the problem was as the sofa was inside. In the end I asked him very firmly to stop telling me this as he was accusing me of lying as I had told him it was on the drive way.
I arrived home at 9pm and took photographs of the sofa on the drive.
As the weather forecast was rain my partner and I had to get the sofa inside the house which with some help from family we managed to do. Once inside the property we measured the dimensions of the chair which are the same as the sofa so we were puzzled as to why it could not be put inside. (My partner did not see how the other furniture had been taken inside)
The next morning, Saturday, I received a telephone call from S2 asking me what the problem was. I went down to the store to speak to him. He immediately sent for the manager S who lent against the customer services desk listening to the conversation.
S2 listened to my complaint and apologised he agreed that it couldn't be left outside. I explained that we had managed to get it into the house. I explained that I was not happy being told that it was inside when I had photographs to show them where it had been left. I accepted the documents that I and my partner had signed but asked why wasn't the option of taking the sofa back offered. At this point S interrupted and came to join the conversation. S and S2 said they would contact the distribution manager to ask this question. I was then informed that on the previous night it was not the suite delivery manager that S had conversed with. I agreed to wait for the distribution manager to contact me.
I spoke to the distribution manager on Monday. We had a conversation about how the other pieces came in but not the three seater and how we were not offered the option of returning the sofa to give us time to re-think access. He also apologised. I explained how I was cross at being told on several occasions that the sofa was inside when it was not. He said that there were some training points and he would speak to the delivery crew on Wednesday and then report back to the store manager.
On Thursday I emailed the store about my complaint asking for someone to contact me.
I received a telephone call from one of the administrative team who asked me what I was complaining about and that the system said it had been delivered and had been signed for therefore there was nothing they could do. I briefly explained that I was not prepared to go through the whole story again and wished to speak to the manager. She asked what I expected them to do. I said I wanted to request a refund of the delivery cost and a written apology for being accused of lying that my sofa was on the drive ; leaving me with a very difficult situation late at night .
I was informed that neither S or S were working until Saturday.
After this call I emailed the store photographs of the sofa on my drive way. I explained that I would not be called a liar again and asked for the photographs to be shared.
I have received a telephone today from S. He was very dismissive about the complaint and said it had been closed. I asked who had closed it and why? He told me that it had all been sorted. I told him that I had sorted it not SCS. I asked for a copy of the complaints procedures several times as I was being told I had nothing to complain about . I explained that the company had to have a complaints procedure. After some discussions with a female S gave me an email address for the head office. I explained this is not what I asked for I wanted a copy of the complaint procedure emailing to me. He said he had worked there 19 years and had never seen one.
I find this totally unacceptable. He then went on to say that I would not get a refund or compensation. I said that I never asked for compensation. Yet another fabrication.
My partner was listening to the conversation and took the telephone off me after S had been so rude towards me.
During a heated conversation S said that he would email a complaints procedure. My partner explained that we were most annoyed about being told we were lying. S then said that I had lied to him. At which point the conversation ended as we are not prepared to listen to that again.

Donna MacKinnon

Read full review of SCS
View 0 more photos
Hide full review
ComplaintsBoard
H
8:08 am EST

SCS sofa and chair complaint

Order made for sofa and chair on 3/1/17 with delivery scheduled for week commencing 27/2/17.

Now I am advised that delivery is going to be the week after and this is not acceptable.

I have been without anything to sit on for several weeks while waiting for delivery.

I have been checking on delivery dates regularly and have been advised that this is on schedule and now today 24/2/17 I'm told another week.

Read full review of SCS
Hide full review
ComplaintsBoard
M
2:19 pm EST

SCS flooring

In June last year I ordered carpets through your Cambridge store for my home, when the purchase was made the store was fully aware that we were only ready for delivery of x2 of the rooms so agreed to only deliver x2 and fit them.

On the day that the x2 carpets were to be fitted a mistake was made by the employee who measured the house and x1 carpet was delivered in error and we had to wait 1 week for the other room to be fitted. The incorrect carpet that was delivered was then used to fit a small amount in my hallway.

The fitter then took that carpet back to the warehouse.

We are now ready for fitment of that carpet, when my partner called SCS Cambridge to fit the carpet she was informed that SCS don't hold carpets for clients. This was a surprise as it was agreed when we purchased the carpets for our home. We overcame this issue (I think) but when we requested the carpet to be fitted we were informed that the carpet couldn't be located (in December). In January we were then informed that the carpet was found and we could book delivery, on the day of delivery we were called by the fitter informing us that the carpet couldn't be located. We then called SCS Cambridge, we were informed over the phone that it was our fault and that the carpet is lost.

As you can imagine I feel completely let down by SCS and hurt that one of your employees could say this, not to mention I now don't have a carpet for my house.

Understandably I would like this to be resolved by SCS as I cannot see how this could be my liability.

The SCS Cambridge store have now informed us that there is nothing they can do.

Mike

Read full review of SCS
Hide full review
ComplaintsBoard
J
4:48 am EST

SCS three seater sofa

Brought the sofa in November 2016, Deliverd in December 2016, The delivery men brought in the sofa and they damage my door trying to get in in. And worst than that they split the leather on the arm of the sofa. I was asked to sign that every thing was alright at that time which i did sign as they did not give me any time to check every thing, As soon as they were out of the door i had a check on the sofa and i saw the rip, I ran out side to tell the delivery men but they drove off and they did not hear me calling them back. I phoned SCS straight away and was told they would send some around to my home to check the sofa, A man from SCS came and had a look and told me he would be back to repair the damage, since then I have contacted SCS many times and was told head office would contact me. As to date no one has contacted me to come and repair my sofa, As to the damage they done to my door they told me that i could have done that myself. we did not! I am 66 years old and my partner is 83 years old, Please can you help us, Thankyou.

Read full review of SCS
Hide full review
ComplaintsBoard
D
1:30 pm EST

SCS carpet

Awful. Avoid if possible.
Ordered carpets for delivery. A week before called 3 times to make sure all details held were correct (keys had to be returned for old property on the same day) and told 'yes all fine the fitter will call on the day to let you know when he is nearby'. Delivery day comes all wordly belongings on the removal van. Called the store at 10.20 'the fitter has the carpets and will call when he is close by'. 2 pm called again 'he has been to the property twice and was unable to deliver as we dont have contact details for you' no apology for the fact I had called to check my details were correct!. Get hold of the fitter who said he called the store at 10 to let them know they didnt hold contact details and couldnt re deliver until 2 days later!. Why didnt they ask me at 10.20?
Complaint in to customer services and cheif exec. My husband received a phone call fr regional team with an apology and admittance of their failings. No compemsation for his loss of earnings for a days unpaid leave he had to take for re delivery, the temporary accomodation for the 2 nights we stayed in a b&b (son is young and whole house was bare floorboards), or even a gesture of goodwill. We have been left out of pocket by their continual errors and bad customer service. With two weeks left until payday we have been left in a very vulnerable position with only an apology! Written back again with no resolve. Posted this to their facebook site for it to be removed. I am not done and will post my experience to every site I can find!

Read full review of SCS
View 0 more photos
Hide full review
ComplaintsBoard
J
3:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

SCS sophie sofa

Avoid avoid avoid. Bought 4 years ago issues with it being fixed and had a manufacturing fault. 4 years old scs reckon it's at the end of its life yet offer a 10 year guarantee. Either get it on credit or pay a deposit over 100 at least you would have some protection and rights. Not membe of the furniture ombudsman. Please don't buy from scs as I found the whole experience and quality awful

Read full review of SCS
Hide full review
ComplaintsBoard
K
10:21 am EST
Verified customer This complaint was posted by a verified customer. Learn more

SCS endurance ashley corner unit

We brought this just over 2 years ago at a cost of £1680 and within a couple of months of delivery started having problems with the material and the recliners both snapped.

Despite going round in circles with SCS they have lied their way out of fixing it by claiming that I have accepted their engineers findings and decision of accidental damage because I signed a piece of paper to say he had been out, although apparently this actually meant I accepted this decision which I clearly don't.

I had been told that someone would contact me to let me know what they would do about it off the back of that visit and no one did.

One year later and still in the same situation I called SCS again to be told it could not be investigated again as it already was prwviously but that the matter would be referred to their head office.

My husband was then told upon contacting their head office today that I had accepted an offer of potential quotes for repairing the problem, when nothing of the sort was agreed by me certainly with regard to paying anymore than I have already on something that clearly isn't worth it.

We have been told that the metal joints snapping in the recliners are a result of misuse and not a shoddy product which unless we live with incredibly strong individuals such as certain superheroes is clearly disputable.

I now have to try and get the other insurance I was sold at the time I brought the sofa to fix it so again more waiting and messing around.

Everyone thinks these big companies are trustworthy but I can tell you first hand never again will I purchase anything from them. What a complete waste of money, my kids could have made one out of play dough stronger than this.

Read full review of SCS
Hide full review
ComplaintsBoard
M
5:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

SCS - endurance sofa and chairs

On March 2013 I recieved a endurance sofa and two chairs off you costing £1, 981 with the leather guard and delivery in the past year I have had to call guardsman to repair the sofa twice as the so called top layer of material (leather) has started to come away on the sofa .This is now happening to one of the arms on the chair I have been informed by the...

Read full review of SCS and 23 comments
ComplaintsBoard
J
11:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

SCS corner sofa, two seater and corner chair

My husband and myself came into your store in waterlooville in april last year just to buy a two seater sofa, your assistant came over and finally persuaded us to buy the complete set, we waited quite a few weeks for it to arrive, we added to pay more money for stronger sponge, which wouldnt need fluffing up at the end of the day. We are NOT happy with our sofas, two zips have broken and there are large gaps at the back of the sofas which items can be trually lost, what can we do about this situation? I am fed up of having to fluff the cusions up last thing and the actually cusions are almost FLAT

Read full review of SCS
Hide full review
ComplaintsBoard
S
2:31 pm EST

SCS laminate flooring

We ordered laminate flooring for our living room area in the Oct half term holidays. We arranged for the recommended fitter to fit the flooring on sat 26th Nov 16, so removed everything from the room. When he arrived and opened the flooring all 15 packs were faulty. We phoned Scs in Wakefield to complain but were told there was no manager to speak to & it was the manufacturers fault, eventually we were offered £30 compensation which we haven't seen yet and scs didn't phone us once to support us or see if the flooring had been replaced, as far as they are aware they still don't know that we've had the floor fitted. This is not acceptable when you have paid upfront, will not be using them again or recommending them to anyone. We had to live with all furniture squeezed into othr rooms for nearly a month & my partner took day off wrk for flooring to be delivered, I wondered if the manager of the store would be happy with this and accept a £30 gesture of goodwill, they did upgrade our underlay but this was because the floor fitter sorted it out for us, he was brilliant & did a fantastic job, shame abt the service frm SCS

Read full review of SCS
Hide full review
ComplaintsBoard
R
1:21 am EST
Verified customer This complaint was posted by a verified customer. Learn more

SCS insurance from castelan ltd

SCS really promoted this insurance and highly recommended it when we purchased our leather three piece suite, claiming they would cover anything to do with scuffs peeling etc, after two years the leather has started to peel away, contacted the insurance company, who sent a technician who agreed the leather would be covered and submitted photos to Castelan who promptly refused, have phoned them but get no joy, phoned SCS who sold the insurance, they cant even be bothered to phone you back, disgusted, do not take out insurance a scam!

Read full review of SCS
Hide full review
ComplaintsBoard
C
11:39 am EST

SCS missing item

My husband and I bought the Endurance Madison corner couch 10weeks ago. We received it on Friday 18th November and my husband noticed that we were missing a unit. When we bought the couch from SCS we gave our measurements to Robert the salesman and he placed our order and we paid cash. Upon the arrival of our couch the delivery driver was quite unpleasant and unhelpful about the situation, but also agreed that when the couch was in the house/assembled that it did look as if there was a missing unit. My husband called SCS whilst delivery was taking place and they advised us to accept couch and then they would address the issue of the missing item. They advised Robert would call on Saturday and we are still awaiting the call! We are very angry and disappointed with the whole situation as we bought this in good faith only to be let down!

Read full review of SCS
Hide full review
ComplaintsBoard
A
4:35 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

SCS solitaire endurance leather corner sofa

Bought a endurance leather corner sofa for 1600£ and the leather started to rub off within months.. shocked about the quality of leather! If you even can call it a "leather"! Finally wrote to the customer service with few pics, I have not received even a word back from them! Can't believe that in our days companies get away with something like this, selling bad or fake quality sofas!

Read full review of SCS and 2 comments
View 0 more photos
Update by A.K. Dundee
Apr 19, 2017 2:34 pm EDT

Hi! After posting a complaint, SCS got in touch with me and asked for contact details and purchase note copy and within a week we got an offer to replace the sofa. So we got a new sofa within 3 months (we went to the store to choose the ones we wanted). The service after posting the complaint was really great! Good luck and hopefully you get the same result as we.. as you should!

Hide full review
2 comments
Add a comment
D
D
David14082017
, US
Aug 19, 2017 3:39 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Ordered Sofa 4 months ago with deliver date of 14th August, got rid of old Sofa day before, since been informed that delivery will be delayed at least another 4 weeks taking it into September, checked online reviews and many others seem to have had similar experiences and now concerned with some customers stating that they have had issues with leather peeling on the same Sofa that I have ordered so now feeling very stressed been on Facebook SCS SOFA & FURNITURE COMPLAINTS Group and feeling quite gutted.

https://www.facebook.com/groups/680820585450081/

D
D
Darren Bond
, US
Apr 19, 2017 1:24 pm EDT

Wow I have the same sofa with the same issues of peeling but the store advised to claim off the insurance (they are saying the insurance only covers accidental damage and this is clearly defective product)

Let me know how you get on as I'm going to pursue this big style!

ComplaintsBoard
J
7:23 am EST

SCS lazy boy 4 seater settee

Dear Sir/Madam
I am sending this email as a complaint about our settee purchased from SCS. The quality of the product is poor and not to a satisfactory standard and the service we have received from SCS has not been helpful.
On 09/12/2011 we purchased a Lazy boy 4 seater curved leather, powered settee
On 30/03/2012 we contacted SCS because the leather was starting to peel. We were informed this would be managed by Guardsman. We were told we had to pay £60 which we did. Realising later from information provided by Guardsman we had been misinformed about the call out procedure. Someone came and rectified the fault.
The same problem re-occurred on 26/10/14 and 01/03/15. The repairer informed us this was a fault with the settee and we were not doing anything wrong. He repaired it and suggested we contacted SCS should the problem reoccur again
On all three occasions, the repairer has confirmed the settee has been cared for appropriately by us using the correct products
Recently, the peeling of the settee has occurred again. We called SCS to complain about the settee. To be told we had to pay a fee of £60 for someone to come and look at it. We paid this on the first occasion and are not prepared to pay for someone to come from the company we purchased the settee from when we are complaining about the product
We have had one leather settee prior to this one which after 10years is still in excellent condition
I look forward to your reply within 14days
Yours faithfully
Mrs Jacqueline McKenna

Read full review of SCS
View 0 more photos
Hide full review
ComplaintsBoard
N
3:35 am EST

SCS the service at scs birstall shopping park leeds

I feel compelled to complain about the absolutely appalling service received at you store in Birstall Retail Park Leeds.

Smarmy second-hand car salesman comes to mind! Ultimately desperate, he laid everything on the line to get his commission. Even offering his staff discount! We felt uncomfortable through the majority of our experience there and when we left without making a sale he threw his toys out the pram which I just found embarrassing for everyone involved. He stormed off shaking his head and no doubt had a rant to his colleagues who always seemed to be hanging around somewhere nearby in little groups. Very strange and surely gives any customer a feeling of unease as if there is some competition going on somewhere regarding sales. Very obvious this store offers commission to its colleagues.

In all honesty, I wasn't overly impressed with the quality of some of the sofas and didn't like many of the designs. So don't attempt to force a sale on your customer! I recently saw an episode of Watchdog and saw an elderly lady being given the same typical sleazy salesman speeches in her own home. Then the vile little guys on the office saying disgusting things and talking about customers in a shocking manner. This is how I felt SCS worked. So I really think you should work on your sales techniques and have a word with your staff! Horrid.

We then visited Barker and Stonehouse located just opposite and had the complete opposite experience. We were able to leisurely stroll around the store without being hassled at all. We were very impressed with their range, quality and prices and ultimately had an enjoyable shopping experience. When we needed help we could find it and happily made a purchase. This is a store I will definitely be returning to. Take notes!

I think it is safe to say I will not be returning to SCS, no matter how many promotions/sales there are.

Read full review of SCS
Hide full review
ComplaintsBoard
J
2:12 am EST

SCS complaint re amadeo 3 seater sofa in tan - £1,379

Customer No: S0074-2737873

On 11th July 2016 we ordered the above sofa from SCS in Edinburgh Way, Harlow and paid £300 deposit, balance to be paid via finance. The sofa was delivered on 9th September 2016. After approximately one month the leather on the seating part started to look very 'stretched' as if there is not enough padding inside the cushions. Now, after two months since delivery, it is even worse. We have previously had two leather sofas from DFS and they were in good condition ten years after purchase. (We only changed them because we wanted a different colour scheme.) For your information, we are both small to normal size people.

As you can imagine, I am very disappointed and hope that my concerns are addressed promptly.

Unfortunately I am unable to attach copies of my paperwork as this site won't allow them in the current format; I can submit this via email if required.

Mr Laurence Saxby & Miss Josephine Denham
91 Peterswood
Harlow
Essex
CM18 7RN

Phone Number for Miss Denham -[protected]

Read full review of SCS and 1 comment
Hide full review
1 comment
Add a comment
C
C
Christine Finch
, US
Nov 16, 2016 7:35 am EST

Now i have been advised that they are only prepared to send someone out to see it after all this time, (do not think so) they want only to send a french polisher ...
So i want to know, why the hell did we pay insurance for.. As the guy who sold us the insurance said that any damage to one settee the company would replace both, due to colour matching... Any help would be gladly received, as SCS Wakefield just tell me that i should call SCS Customer care.. Talk about passing the book.. By the way.. SCS Still waiting for damages done to my door frames due to the neglect of the van drivers who shoved the settees through my door..
Very disappointing to have to deal with this. SCS was quick enough to take our money...
Christine Finch.

.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact SCS customer service

Phone numbers

+44 800 731 0048 +44 191 521 9521 More phone numbers

Website

www.scs.co.uk

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with SCS?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with SCS Customer Service. Initial SCS complaints should be directed to their team directly. You can find contact details for SCS above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about SCS. Discuss the issues you have had with SCS and work with their customer service team to find a resolution.