SCS / solitaire endurance leather corner sofa
Bought a endurance leather corner sofa for 1600£ and the leather started to rub off within months.. shocked about the quality of leather! If you even can call it a "leather"! Finally wrote to the customer service with few pics, I have not received even a word back from them! Can't believe that in our days companies get away with something like this, selling bad or fake quality sofas!
Updated by A.K. Dundee, Apr 19, 2017
Hi! After posting a complaint, SCS got in touch with me and asked for contact details and purchase note copy and within a week we got an offer to replace the sofa. So we got a new sofa within 3 months (we went to the store to choose the ones we wanted). The service after posting the complaint was really great!! Good luck and hopefully you get the same result as we.. as you should!
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