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4.2 672 Reviews

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242 Resolved
100 Unresolved
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ComplaintsBoard
J
8:03 am EST

Scribd months of unwanted billing!

Don't do business with Scribd! I used to love this site in the past and bought many books there, prices were low and customer service was always helpful. But Scribd has moved away from subscription and now you have to pay for each book separately. If I have to pay for each book, it's not really a subscription in my opinion. So I cancelled my account several months ago
and just found out that they have continued charging me for their service! I went to their site and tried to find a phone number, but it appears that they don't have one. And their reps simply do not respond to emails! I'm very disappointed. I contacted my bank and I hope they'll return my money back.

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Zac Cui
, US
Dec 12, 2022 11:50 pm EST

Scribd has mischarged subscription fees on my credit card for one year which I just found out. I'm sure that I'm not in a subscription plan with Scribd aftering check my account information several times

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Gillian Gallagher
, US
Oct 30, 2022 9:58 pm EDT

Once again you have taken a monthly fee from me despite the fact I cancelled my subscription two months ago. I sufferfrom extremely poor mental health and find this making me very anxious. I exist on a small amount every month disability benefit from the UK dwp and cannot afford to have my money taken from me in this way.

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041891
Yonkers, US
Oct 30, 2022 1:27 am EDT

I deleted my subscription to Scrib Inc. and my card information and recently i got billed for 11.99 on 10-22-2022. I would like a refund please. This is a scam and it is not appeciated.

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AmendaLee
, US
Oct 23, 2022 10:38 pm EDT

I'm complaining in regard to unauthorized credit card charges for 12months+. Scribd has been charging $8.99 a month on my credit card without my consent for more than 12 months. I'm requesting a full refund and cancellation. You can reach me at mandi.lee.md@gmail.com

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Bella Rose01
, US
Oct 23, 2022 12:29 pm EDT

I have never signed up to this service. But yet I have been getting transactions every month. I have made numerous attempts to contact you with no response! I’m honestly at my wits end. I’ve cancelled my card and yet transactions have started again!

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Kevin Fulton
Inverness, GB
Oct 16, 2022 3:47 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have just noticed a transaction on my account by yourselves and I’ve never signed up to you ever. Can you look into this, this is fraud

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Chris Mather
Nottingham, GB
Sep 10, 2022 1:12 pm EDT

I am getting charged for £10.99 per month for the subscription I cancelled some time ago. last deduction was 9 August 2022

email chris.meaver@ntlworld.com

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thaovan313
, US
Sep 03, 2022 3:15 pm EDT

I do not have any Scribd’s account but do not know why I have been charged 8.99$ from March 2022 till now.

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Artur Terabelian
, US
Aug 24, 2022 10:49 am EDT

I need you to reach back out to me and Figure out how your going to refund All the charges you have charged me I have NO Issues finding out who else been taken advantage the same way and Look for an attorney for a class action law suit.

Arturvegas@yahoo.com

I expect FULL REFUND !

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Alex hua
, US
Aug 17, 2022 10:11 am EDT

Hi I cancelled my scribd back in 2020 and it cancelled back then. However just randomly i have another debit payment out of my account. I checked the Scribd account and it says its been cancelled, however my bank mentions Scribd has charged again.

ComplaintsBoard
S
3:15 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Scribd Shahid Shah healthcare - Shahid Shah healthcareguy.com - CONMAN

Shahid Shah healthcare - Shahid Shah healthcareguy.com

This IT consultant is a conman, a charlatan, dime-a-dozen. His resume has changed more times than his under wear.

Shahid Shah is a common thief spamming the net with his nonsense, trying to make a quick buck.

I got this from:
http://www.scribd.com/doc/62319980/shahid-shah-shahid-n-shah-healthcareguy-com-netspective-physia-resume

Pulled from: http://shahid.shah.org/resume/
This is completely different from his Linkedin resume: http://www.scribd.com/doc/62449969/Shahid-Shah-Linkedin-Resume -------------------------------------------------------------------------------- --------------
UPDATES AT THE BOTTOM.
Shahid Shah's resume that is posted here was pulled from: http://shahid.shah.org /resume/
His Linkedin resume is completely different.
Details: http://www.scribd.com/ShahidShah_ShahShah
The plot thickens.
Also see how all this got started: http://www.complaintsboard.com/complaints/mis ys-open-source-solutions-shahid-shah-tim-elwell-c486169.html
-------------------------------------------------------------------------------- --------------
Here is Shahid N. Shah's resume.
Here are some interesting facts:
1.
THERE IS NO COMPANY STARTING PHYSIA DOESN'T EXIST EITHER. THE REST OF THE COMPANIES HE R.
2.
SHAHID SHAH'S COMPANY (Netspective Communications, LLC) ADDRESS IS THE SAME AS H IS HOME ADDRESS:
(SEE THE WHOIS INFORMATION AT
XIST IN THE EIN DATABASE)
2313 Falling Creek Road Silver Spring, Maryland 20904 United States
WITH NETSPECTIVE IN THE EIN DATABASE.
PUT IN HIS FAKE RESUME PROBABLY DOESN'T EXIST EITHE
THE END; Netspective Communications, LLC DOESN'T E
it here first: SHAHID SHAH IS A FRAUD. resume is completely fake and his name
That's right people you heard
That SHAH is funny: First his
hah, Shah Shah? I though one Shah in your name was bad enough!
is Shahid S
1986 as a S
3.
Shahid Shah graduated in [protected] for B.S.) and he started work in oftware Engineer.
HE WAS WORKING AS AN ENGINEER IN TEXAS WHEN GOING TO SCHOOL IN PENNSYLVANIA?
HE WAS WORKING AS THE CHIEF SOFTWARE ARCHITECT IN VIRGINIA WHEN GOING TO SCHOOL IN MARYLAND?
HE LEFT OUT HIS TELEPORTATION SKILL FROM HIS RESUME.
4.
Notice the list of Software Development Expertise :-)
Except for NOTEPAD and NETSCAPE, I think he covered every technology known to ma n and some to monkeys.
He seems to have plenty of time for an employed person; but who am I to judge.

Anyway, here is Shahid Shah resume; an interesting read: -------------------------------------------------------------------------------- --------------
Shahid N. Shah Professional Resume
2313 Falling Creek Road Silver Spring, MD 20904
[protected] (mobile) [protected] (home) [protected]@shah.org
Qualifications Overview
Education
* Masters (M.S.) in Technology Management -- "Technology MBA" (University of Maryland, 1998)
* Bachelors (B.S.) in Computer Science (Penn State, 1990) Executive Management Expertise (over five years)
* Strong leadership, entrepreneurial and managerial skills. Started several internet and consulting businesses.
* Self-starter with business development skills ranging from idea generation to product development, product support, marketing, sales, and lifecycle manage ment with full ability to manage an entire company, separate division, or partic
ular departments.
* Proven success in identifying and securing new business opportunities and
converting potential customers into long-term business clients. Ensured customer focus within project teams to assure products could be shipped and sold to cust
omers.
* Considerable knowledge of active strategic/business issues facing senior e
xecutives.
* Attracted, motivated, and retained teams of first-class technical and exec
utive staff. This included managing outsourcing contractors and overseas/remote development teams.
* Excellent verbal and written communication and presentation skills with a proven ability to lead teams and work with others.
Project and Product Management Expertise (over eight years)
* Proposed policy, wrote strategic plans, and created business plans.
* Analyzed requirements, proposed software projects, presented solutions, cr eated software development plans, and wrote technical and end-user documentation .
* Helped create and implement formal software development methodologies.
* Led software development teams of up to fifteen analysts, software enginee rs, testers, and documentation specialists. Participated in teams of up to 25 so ftware engineers.
* Managed software teams in regulated (FDA, DOD) and non-regulated environme nts with formal methodologies and QA/QC and Configuration Management processes.

Software Development Expertise (over thirteen years) C/C++, Java
Microsoft/Visual C++, Borland C++ Builder, Borland C++, UNIX C & C++, Symantec C ++, Borland JBuilder, Visual J++, Symantec Cafe
Internet/Web
Java, J2EE, WebLogic, WebSphere, Perl 4/5, CGI, WWW, HTML, Resin, Tomcat, Cold F usion, IIS, Apache, CGI, FastCGI, mod_perl, application servers, e-commerce comp onents, routing and IP technologies
Mobile/Hand-Held
Palm, PocketPC, Win CE, WAP
Frameworks
J2EE, Struts, , RMI, ActiveX, OLE, MFC, OWL, Zinc, ZApp, StarView, VCL,
RAD
Visual C++, Delphi, JBuilder, Symantec Cafe, Borland Pascal, Visual Basic, Visua l J++, and PowerBuilder.
Groupware
MS Exchange, Lotus Notes, HTML Help, WinHelp, and MediaView.
Databases
Oracle 8/9, Sybase, DB2, SQL Server, Microsoft Access, dBase, and FoxPro in both
client/server and Web/CGI environments.
Applications
Multimedia, Business-critical, GUI, CAD, engineering, graphics, networking, and database applications.
Multi-platform Software Development Expertise
Clients
Windows 95, Windows 98, Windows NT Workstation, Macintosh, Linux, X Windows, MS- DOS, Windows 3.x
Servers
Windows NT Server (3.5, 4.0, 2000), UNIX (IBM AIX 3/4, Sun Solaris 2/7/8), Novel l Netware, Linux, BSDI, FreeBSD
Employment Experience
Netspective Communications LLC co-Founder, CEO ( 2001 to present ) Lanham, Maryland
* Co-founded this information technology professional services and software development tools firm.
* Serve as Systems Architect for American Red Cross National Biomedical Comp uter System (NBCS) medical device platform through Northrop Grumman. Responsible
for architecture and technology strategy impacting American Red Cross

Read full review of Scribd and 15 comments
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albina2104
, US
Jan 28, 2024 8:29 am EST

hi please help to cancel the account. already 4 month and im being charged for no reason. I am unable to access your website or deactivate my account which i also dont even remember.

my contact email albina.magdeeva@hotmail.com

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Bernhard474
Red Deer, CA
Dec 09, 2023 11:29 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hello I have been charged repeatedly to my credit card and I have never used scribd or signed up for any scribd membership.

I require these issue resolved as soon as possible.

Thank you.

my email address is Bernardobfm13@gmail.com

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Karen Fiorotti
, US
Nov 13, 2023 5:39 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I sent 7 emails to scrib, asking them to resolve this problem. An amount of 119 dollars was deducted from my account, to which there is no consent on my part. I haven't registered on this site, and I've tried several times to get in touch. Please resolve this!

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Richard White
, US
Nov 13, 2023 4:46 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I want a refund based on the very moment you had this inexcusable ethics lapse.

So you thought you would simply use corporage "damage control" and just do it.

NOOOOOO!

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sixi Li
, US
Nov 13, 2023 6:30 am EST
Verified customer This comment was posted by a verified customer. Learn more

A fraudulent company exploiting credit card loopholes to make money. This company does not provide good services. It scams money from consumers through various deceptions。

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Christian S12
, US
Nov 04, 2023 5:37 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I wanna get a refund because when i was in the free trial month today october 21 i got charged 9.99 dolars my username is alcnnchris

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Estefania Diaz Clavijo
, US
Oct 23, 2023 8:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I signed up for a 30-day free trial starting 9/12/23 and ending 10/12/23, however I canceled the subscription a week ago. Instead of canceling my free trial, they charged me 9,99 USD to my credit card! I demand an immediate refund and warn other users about this company's delictive behaviour, I never authorized Scribd for this charge!

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Sara Jarrus
, US
Sep 26, 2023 5:49 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have canceled my subscription to Scribd Monthly since August 22nd of this year. I have been charged 23,99RON twice since then! On September 6th, when I even deleted my account in the hopes it would stop, and again on the 20th of the same month! Please, give me my money back, and stop taking it from my bank account!

Please and Thank you!

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JOGH Consulting
, US
Aug 20, 2023 6:35 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Today I receive and unautrhorized credit card charges, because I cancel my suscription in 2020. But you have muy credit card information y I need to eliminate that. my account is joghconsulting@gmail.com

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Susan Stanish
Lake Worth, US
Jul 31, 2023 3:11 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I was charged twice a month on March 22, March 27, April 22, April 27, May 22, May 27, and June 22, and June 27, 2023. I would like to be reimbursed immediately.

Scribd In-depth Review

Overview: Scribd is a digital platform that offers a wide range of services to its users. It operates on a subscription-based model, providing access to a vast content library consisting of various genres and topics.

User Interface and Experience:

  • The website's navigation is intuitive and user-friendly, allowing for easy exploration of the platform.
  • The design and layout of Scribd are clean and visually appealing, ensuring a pleasant browsing experience.
  • The website is highly responsive across different devices, including desktops, laptops, tablets, and smartphones.
  • Scribd offers a range of user-friendly features and tools, enhancing the overall reading and document viewing experience.

Content Library:

  • Scribd boasts an extensive content library, encompassing a wide variety of genres and topics.
  • Users can find popular publications as well as niche content, catering to diverse interests and preferences.
  • The quality and relevance of the content on Scribd are generally high, ensuring a satisfying reading experience.

Subscription Plans and Pricing:

  • Scribd offers different subscription plans to cater to various user needs, including monthly and annual options.
  • The pricing of Scribd's subscription plans is cost-effective, providing good value for money.
  • When compared to competitors, Scribd's pricing models are competitive and offer a range of benefits to subscribers.
  • Subscribers to Scribd enjoy additional perks, such as access to exclusive content and personalized recommendations.

Accessibility and Compatibility:

  • Scribd is compatible with various operating systems and devices, ensuring accessibility for a wide range of users.
  • Mobile apps are available, allowing users to access Scribd's content on the go.
  • The platform integrates well with e-readers and other platforms, providing a seamless reading experience.
  • Scribd offers accessibility features for users with disabilities, ensuring inclusivity.

Community and Social Features:

  • Scribd provides opportunities for user interaction and engagement, fostering a sense of community.
  • Users can follow and connect with other users, facilitating networking and knowledge sharing.
  • Discussion forums and comment sections are available, enabling users to engage in meaningful conversations.
  • Scribd integrates with social media platforms, allowing users to share their reading experiences with their networks.

Customer Support:

  • Scribd offers various customer support channels, ensuring availability and responsiveness.
  • Contacting customer support is easy and straightforward, with multiple options available.
  • The quality of assistance provided by Scribd's customer support team is generally satisfactory.
  • Issues or complaints raised by users are addressed promptly and effectively.

Privacy and Security:

  • Scribd takes measures to protect user data and privacy, prioritizing the security of its users.
  • Secure payment options and encryption methods are employed to ensure safe transactions.
  • The platform maintains transparency in its data handling practices, providing users with peace of mind.
  • Scribd complies with relevant privacy regulations, further safeguarding user information.

Performance and Reliability:

  • Scribd's loading speed and overall website performance are commendable, ensuring a smooth user experience.
  • The platform exhibits stability and uptime, minimizing downtime and technical issues.
  • Compatibility with different internet connections allows users to access Scribd without interruptions.

Pros and Cons:

  • Pros: Scribd offers a vast and diverse content library, user-friendly features, competitive pricing, and excellent customer support. Its compatibility with various devices and accessibility features are also noteworthy.
  • Cons: Some users may find the subscription model restrictive, and the availability of certain publications may vary. Offline access to content could be improved, and occasional technical issues may arise.

User Reviews and Ratings:

  • Aggregated user reviews and ratings indicate a generally positive sentiment towards Scribd.
  • Common feedback themes highlight the platform's extensive content library, user-friendly interface, and responsive customer support.
  • Overall, users express high satisfaction with Scribd and recommend it to others seeking a comprehensive digital reading experience.

Conclusion:

In conclusion, Scribd is a highly recommended platform for users looking for a diverse and extensive content library, user-friendly features, and excellent customer support. With its competitive pricing, compatibility with various devices, and commitment to user privacy and security, Scribd offers a comprehensive digital reading experience suitable for a wide range of users.

Whether you're an avid reader, a student, or a professional seeking knowledge, Scribd provides a valuable platform to explore and engage with a vast array of publications.

Sign up for Scribd today and embark on a journey of knowledge and discovery!

How to file a complaint about Scribd?

Here is a guide on how to file a complaint against Scribd on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Scribd in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Scribd. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps carefully to effectively file a complaint against Scribd on ComplaintsBoard.com.

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