Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Scotbilt Homes / Bad service

p.o. box 1189Waycross, GA, United States Review updated:
4.7
I had bought a new modular home and just put up in August 2008. The place is coming apart but the company won't do anything. they said the warranty is only good for 30 days. I looked on my title papers and it says I have a one year warranty. Its brand new and is falling apart. what do I do?
Ju
0

Comments

Sort by: UpDate | Rating
Ch
  10th of Sep, 2010
Agree Disagree 0 Votes
Hello Judy:
I to bought a Scotbilt 32X80 Custom built home and it to is a piece of JUNK the doors are bowed so hinge pins work up out of hinges Windows are in crooked and siding and OSB board is loose and bowed floors shake if using washer Lights go dim if running vacuum, Walls are bowed and cracked Ceilings are all cracked nails coming up in carpeting and under floor tiles See grooves in floor. Front door is in foam as opening is larger than door. State of Florida been to my home 8 times and now all this they tell me is cosmedic I am suing Scotbilt here is my e-mail address richard.konst@hotmail.com Iwill gladly send you pictures so you can compare my home to yours
Fl
  7th of Jan, 2018
Agree Disagree 0 Votes
@chef richard Richard, what is the right Florida office to contact? I am having similar issues. My email is hypersonics@live.com
Do
  1st of Oct, 2010
Agree Disagree +2 Votes
They are junk and Scotbilt does not stand behind there product. Most of the material they used in my home is installed incorrectly. The women Lawanda at Scotbilt is very rude and discoureous. I have had nothing but problems with the floors, walls, doors and after 12 monthes my roof even started leaking.
here is my e-mail address if you would like to get a hold of me. dwolfer@tampabay.rr.com
Rp
  10th of Nov, 2010
Agree Disagree 0 Votes
I bought a Scotbilt home in July 2009 and have nothing but problems with the home, mine is literally coming apart at the seams. I started complaining almost immediately to the dealer because of site and setup issues and to Scotbilt because of cracking walls, ceilings and numerous issues, 1 1/2 years, 2 "inspection and repair" attempts and 3 state inspections later the home is in worse shape than ever. My home is a custom, sheetrock home and it's built horribly. The state inspectors office hasn't done anything except inspect, report and give Scotbilt and the dealer Mtn View Homes opportunity after opportunity. Who is on the side of the consumer? renaepearce@hotmail.com
Hi
  8th of Jun, 2013
Agree Disagree 0 Votes
I also bought mine in 2007 omg soo many problems the walls are folding in, theres mold, lack of.insulation, there is no vapor barrier the warranty companies.won't do anything, the company sent their goons to fix my ac, after they initially came put and said the le.place had.to be gutted . The ac is NOT THE PROBLEM! I have called everyone in the state of Florida the only way to get this done is to start a class actionbut they have an arbitration clause. There are many others who also have issues with lights flickering ( I do ) underneath my home is all rusted. This was my first home and boy I got it good. Unreal. I've called many lawyers I have everything.documents dates names everything... Just need an attorney to take this case forward many don't want to w one person. To time consiming. Email me if anything comes up soon hippydofreelancer@Gmail.com
Ve
  2nd of Feb, 2016
Agree Disagree 0 Votes
DO NOT BUY FROM THESE PEOPLE!!! They throw together these homes with cheap materials and shoddy workmanship. When you try to get anything done, you get stuck going thru that Lawanda person who pretends like she never talked to you before about it even if you have called and talked to her numerous times. She tells you nothing is under warranty that you complain about. The company is a joke and should be run out of business. Once they get your money, you are on your own, no matter what problems you have. And there will be many, many problems!!
Gy
  16th of Apr, 2018
Agree Disagree 0 Votes
@Very Unhappy Buyer We bought our home a yr ago, got a good deal we thought because it had been on the lot about8 months. You are so correct about the craftsmanship. We thought we saw everything looking at home, but once it arrived & the lights came on, we were shocked. Seriously big issues, cracked walls over windows, one we can't open bad floor, just a lot & some was do to company we bought it from. It doesn't matter Lawanda is a liver & scottbuilt is horrible
Ka
  22nd of Aug, 2016
Agree Disagree 0 Votes
I am looking to buy a new mobile home. I went to a local dealer and was shown a Scotbilt home.It APPEARS to be a nice home, but after reading these reviews I am reconsidering my decision.
I do however plan to return to the dealership and set up an appointment for a tour of the factory in Waycross, Ga. in the next couple weeks. I have made notes of all the complaints made here and plan to request a meeting with Greg Scott or one of the other 2 company owners.
I have not had the PLEASURE of speaking with Lawanda, but I hope she has another job to go to when this one is gone.A person with attitude or sass does not belong in sales or customer service.
I hope that Scotbilt will find it in their hearts to repair or replace your homes, with no cost to you.I have read their website and felt they were a family oriented company with high standard homes.I'm glad I found your reviews before I was robbed as you were.ROBBED? Yes, I feel Scotbilt robbed you and your families of a home.They didn't mind taking your money, but they don't care that you need your home repaired from the sorry job, and products used to build it.
SCOTBILT HOMES, how can you proclaim to be a quality home builder, when you don't stand behind your homes.Do what's right, help these people whose dream home was a nightmare.
Gy
  16th of Apr, 2018
Agree Disagree 0 Votes
@Kathy1962 That is a great idea, I'm going to talk to my husband about going to the facility. See if we can speak with someone
Ho
  26th of Aug, 2016
Agree Disagree -1 Votes
Bought an 06 with some fire damage at a good price I thought but the more I have gotten into it the more crappy craftsmanship I find, every action vent coming out of trunk line has holes big enough to put two fingers in, roof is sagging not from water damage but from trusses from factory scabbed on to, I would think being a zone 2 own would on every outer wall but two of the end walls are just styrofoam board, if I would have bought this home new @ the 65k price tag I would be furious
Th
  10th of May, 2017
Agree Disagree 0 Votes
I just bought a 2016 Scottbilt legend express home, I have cracks in my sheet rock, patched up damage with tape and then they painted over it. I have 1" gap between the carpet n walls in some areas. I also have an incomplete closet with damage to the ceiling, and they don't wanna honor their warranty on nothing, and it's suppose to have a 1 yr warranty on it. so too anyone who's thinking about buying one, take my word pass on anything that Scottbilt builds. Please pay attention, cause you will too be complaining if you buy one. Now I'm like the rest gonna get a lawyer.
Gy
  16th of Apr, 2018
Agree Disagree 0 Votes
@Thomas Massey Exactly part of our issues, best of luck
Be
  28th of Jul, 2017
Agree Disagree +1 Votes
I have worked at 2 different mobile home factories and i have seen how they went together. I am now in the market to purchase one and I always thought that Scottbuilt and Skyline were built well. but now that i have read the reviews on both i am scared. what kind are good makes? does anyone know?
Fj
  15th of Nov, 2017
Agree Disagree 0 Votes
@Becky1973 Live Oak or Destiny mobile homes
Jo
  6th of Oct, 2017
Agree Disagree 0 Votes
We bought our 26x52 Scotbilt home in March 2017. We spent over $15k on options like Hardie board siding, metal roof plus other items. Well, the metal roof has a big dip in it and the siding has exposed nails and bad splices all over the place. Roof was delivered without trim on the sides, just a plain metal roof with an unfinished appearance. Some of the nail heads on the siding were rusting when home delivered. Half of the home interior trim work must have been done by second graders! It was just slapped together with uneven cuts and exposed nails all over the place. We thought we were buying a quality manufactured home instead we got a cheap slapped together mobile home. The front door was an upgrade and what a POS that was. The toilets were for midgets. They went CHEAP all the way but charged more for it. There's no quality the factory just pumps out quantity. The Scotbilt repair guy (James) did a crap job on fixing a big crack in the sheetrock, doesn't know what counter sinking nails means and does not know how to paint! He didn't blend in the exterior touch up painting and when he got done repainting one bedroom it looked worse than the way it was. He was good at smearing caulk on the trim for a down and dirty fix. Incompetent best describes him! I have about 100 pictures of what Scotbilt calls QUALITY- lol! Then they wanted to send him back to fix his screw ups- lol! We hired a contractor to fix much of the items described above. I wish you all luck in dealing with Scotbilt and I hope our troubles with them haven't just started. Scotbilt shame on you!!!
John Reisenauer, Jr.
Jo
  11th of Oct, 2017
Agree Disagree +1 Votes
SCOTBILT, the quality you'd come to expect from a bunch of second graders! Want a home cheaply slapped together and want equally crappy service, the get one! They are full of excuses and you know what! Don't say you weren't warned- lol!
John Reisenauer, Jr.
Fj
  15th of Nov, 2017
Agree Disagree 0 Votes
@John Reisenauer Jr. Thank you so much for the warning. You helped me make up my mind to go another route!
Fj
  15th of Nov, 2017
Agree Disagree +1 Votes
I came so close to choosing a ScotBilt home from a dealer in Ocala, Fl. After reading all these negative remarks, I am now going to deal on a Live Oak home. We have suffered a great loss with hurricane Irma and we certainly don't need more problems by making a bad decision in replacing our mobile home. Our mobile home was a Destiny and we lived in it for 32 years and never had issues like these poor people are enduring! Very pathetic!!!
Fl
  7th of Jan, 2018
Agree Disagree 0 Votes
Having similar issues. Researching what to do. What state office in Florida do I contact?
Pi
  8th of Mar, 2018
Agree Disagree 0 Votes
All the reviews are so true!! Moved in my home in September 2017 and things are falling apart already. They throw theses houses together in the worst way. Wish I had read these reviews before!
Gy
  16th of Apr, 2018
Agree Disagree 0 Votes
We have the same problems, I will be researching again who to speak with. We had given up. Lawanda is a lier. Sent some shoddy guy out here to fix things & he brought his nephew who did more damage & my husband had been on pain meds for knee procedure, strange the next morning all of his meds but 3 where missing. Do Not But Scotbuilt
Ro
  16th of Apr, 2018
Agree Disagree 0 Votes
Palm Harbor is one of the best. Weathered many a storm.

Post your comment

Submit
ScotBilt Homes Logo ScotBilt Homes
Customer Service
Overall Satisfaction Rating

1 Reviews
2888 Fulford Rd
Waycross
GA
United States - 31503
+1 912 490 7268
+1 912 490 7276
View Full Information
     

Reply to

close
Send