Scion XB / Misleading customers for business
I was called from Richard Ferrari a salesman at Preston Toyota (which who i had leased a Matrix from) He said he had great news that They would pay off my lease to get me in a new car. I still had 2 years on my Matrix. I said "only if it benefits me cause I only have 2 years left on my Matrix lease". He said "Absolutely". I then drove from Youngstown, Ohio to New Castle Pa to hear the deal. When i arrived he tried to lease me a Yaris, Which I did not fit my needs, it would not be enough room. We then agreed on a Scion XB. Little did i know they were adding on Negative Equity from my Mattrix to my new Scion payment. I thought when they said Paid Off it meant Paid Off. They assumed I knew this. So Just because they were slow on business they were misleading people. I am a honest hard working person who was just taking advantage of by a big company. I wanted my Matrix back the next day and they said they couldn't give it back to me cause they Paid It off..no they didn't, It was in my new payment. I have contacted the BBB of PA and the Attorney General of PA, if it doesnt help me, maybe it will someone one else purchasing a car at Preston Toyota of New Castle.