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www.schwinnfitness.com
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Schwinn reviews 1

ComplaintsBoard
E
12:00 am EST

Schwinn Schwinn Fitness - A Game-Changer in Home Fitness

If you're looking to elevate your home fitness experience, look no further than Schwinn Fitness. The Schwinn IC4 Indoor Cycling Bike has been making waves for all the right reasons. Customers rave about its excellent exercise quality suitable for all fitness levels. The bike is stable, sturdy, and offers a smooth ride that remains solid even during intense workouts. With over 100 levels of micro-resistance, you can tailor your workout to your preferred intensity level. The magnetic resistance and 40-pound flywheel provide a quiet and smooth cycling experience. The bike's connectivity to apps like Peloton and Zwift opens up a world of interactive programming, making your workouts engaging and effective. Schwinn IC4's affordability, durability, and value make it a top choice for those seeking a Peloton alternative without breaking the bank. Whether you're a fitness enthusiast or a beginner, Schwinn Fitness is here to revolutionize your fitness journey at home.

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  1. Pros
    1. Legacy Brand Prestige
    2. Diverse Product Range
    3. Innovative Fitness Tech
    4. Robust Build Quality
    5. Extensive Warranty Options
  1. Cons
    1. Limited high-end offerings
    2. Outpaced by innovative rivals
    3. Brand perception lags behind competitors
    4. Narrower global reach than leaders

Schwinn complaints 3

ComplaintsBoard
J
3:13 pm EDT

Schwinn signature men's fremont hybrid bike

Bike seat not low enough. Went to Schwinn Corporate and they customer service with them is god awful. Turned me off to Schwinn indefinitely. I don't usually make a stink about anything, so if I went to them about something, it was serious. They didn't treated it like, but were dismissive. There are plenty of better companies out there. Stay far away from Schwinn!

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ComplaintsBoard
K
12:14 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Schwinn poor service

In late 2008 I purchased a Schwinn Town and Country from Agee's Bicycle in Midlothian Virginia. It worked admirably but sadly suffered a bent wheel through our own error.

We began to try and get a new wheel around March 2009. Agee's, the distributor, told us that they could not as it was unavailable. We called Schwinn national who gave us the part number. Under duress the distributor ordered it for us in July, for an August delivery.

In December, our prepaid part arrived, and was sold to someone else without notice or explanation. This distributorship has performed terribly poorly and seems to have no angst about it. They recommended a product which we bought, then almost immediately spoke disparagingly of the product and refused to service it. Buyer beware.

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V
3:35 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Schwinn defective bicycle

I purchased a Schwinn bike for my son in Jan 2008. The bike started to have problems after the first 3 weeks. The chain would continually come off the rear wheel. Finally it completely pulled into the rear wheel, broke two spokes and destroyed the rear derailer. I took the bike to Target with receipt within the 90 day window for repair. It is now almost mid May and the bike has not been repaired. I have called and or went by the store inquiring on the status of the repair. The store manager as well as every conversation on the phone has provided the same answer, parts are on order and we will call you once the bike has been repaired.

If I ever receive the bike and it is been repaired I will go pick up the bike and have no intentions to ever step foot in a Target store again.

What a terrible example of how products are sold and service to the consumer.

Thanks for nothing TARGET!

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1974whaley
, US
Dec 01, 2022 3:52 am EST

I'm a 48 yr old man I weight 260 pounds and I bought a I thought was. A heavy duty Schwinn mountain bike paying 350 cash and got nothing but misery from it I had a accident due to chain breaking and a busted knee I wanna talk to there insurance bout paying for the doctor visit and being compassionate me for my pain

J
J
jeb_yahoo
Silver Spring, US
Jul 02, 2011 8:13 pm EDT

I bought my son a Schwinn Hybrid less than a month ago at Target. Two weeks later the handlebar post clamp snapped while he was riding on a very busy street. His only saving grace was that he was going slow enough to avoid going into traffic. Upon inspection I saw that this part is made of some sort of cheap material with chrome painted plastic on the outside to look like it's metal. It's not.

We returned it to Target and it was one of four Schwinn's being returned. How long until someone is killed or maimed so that Schwinn can make a profit by selling bike's with cheap critical components?

M
M
My2Cent$
Chicago, US
Aug 02, 2010 9:04 pm EDT

It used to be Schwinn was know for quality bikes. Not any more! Less than a year old rear derailleur denigrated, bent the chain, busted gear teeth, bent spokes .. What a flippin mess! a hundred dollars later I wonder whats next!

never again Schwinn! What a piece of [censored]!

T
T
Todd
,
Sep 09, 2008 2:50 pm EDT

My father bought me a Schwinn Corvette in 1964. His great grandson is now riding the same bike. It's never had a broken spoke or needed any repairs. In 2005 I bought a Schwinn mountain bike from Target in Eureka, Ca. It lasted for 2 summers (about 10 rides) and now almost every spoke has broken due to the fact that they were defective and made from cheap pot metal. I called Target and they told me to bring them the bike. I took it to them in June, 2008. They looked at my receipt and told me that it was past 90 days so they couldn't exchange it but they filled out a bicycle repair work order and promised to repair it. 3 months passed and they never called me. I called them every month and I was told that the bike had been sent out for repairs. In September of 2008 they told me that it couldn't be repaired and I was asked to come pick up my bike. I wasted an entire summer, $90 in gas and now I need to buy another bike. I spent 2 hours on the phone today and I spoke with 4 different customer service reps. The 4th rep said "sorry, nothing we can do for you." Target is the worst retail chain in the United States. My family and friends will never set foot inside a Target store again and I urge everyone else to do the same.

Is Schwinn legit?

Our verdict: Schwinn earns high praise from Complaints Board, distinguished as a company with a robust reputation for trustworthiness and reliability. Despite the possibility of occasional service issues, Schwinn's overall track record speaks to its legitimacy and reliability as a service provider. Engaging with Schwinn can be done with confidence, though maintaining a level of caution.

Schwinn earns 88% level of Trustworthiness

Excellent Trust Notice: Schwinn near-perfect at 88% trust. Use with confidence, maintaining usual caution.

Schwinn has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Schwinnfitness.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Schwinnfitness.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Schwinnfitness.com you are considering visiting, which is associated with Schwinn, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several mixed reviews for Schwinn have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

Schwinnfitness.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Schwinn protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Schwinn. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About Schwinn

Schwinn is a company with a long-standing history in the fitness industry, primarily known for its range of bicycles and exercise equipment. The brand offers a variety of products designed to cater to both outdoor cycling enthusiasts and those looking to enhance their indoor fitness routine.

For outdoor cycling, Schwinn provides a selection of bikes including road, mountain, hybrid, cruisers, and electric bikes. Each category is designed to meet the specific needs of riders, whether they're commuting, exploring rough terrain, or enjoying a leisurely ride.

On the indoor fitness front, Schwinn's product line extends to stationary exercise equipment such as upright and recumbent bikes, ellipticals, and treadmills. These machines are engineered to offer a comfortable and effective workout experience for users of all fitness levels. Additionally, Schwinn's indoor cycling bikes, like the IC series, are popular among those who seek a high-intensity, gym-quality cycling workout at home.

Schwinn also provides a range of accessories and replacement parts to complement their bikes and fitness equipment. This includes items like helmets, pumps, saddles, and repair kits, ensuring that users can maintain and enhance their Schwinn products over time.

The company's website offers direct purchase options, along with a dealer locator for those who prefer to shop in-store. Customer service is accessible for support with product questions, assembly instructions, and warranty information. Schwinn aims to facilitate a straightforward shopping experience, with resources available to help customers make informed decisions about their fitness equipment purchases.

Schwinn Customer Reviews Overview

Schwinn Fitness is a company that specializes in the design and manufacture of indoor cycling equipment. Their product range includes upright bikes, recumbent bikes, and elliptical trainers, catering to a variety of fitness levels and workout preferences. Schwinn also offers accessories and connectivity options for an enhanced exercise experience. With a focus on durability and functionality, their equipment is designed for both home and commercial use, aiming to support individuals in achieving their fitness goals.
How to file a complaint about Schwinn?

Header: Guide for Filing a Complaint or Review about Schwinn on ComplaintsBoard.com

1. Log in or create an account: - If you already have a ComplaintsBoard.com account, log in using your credentials. - If you are new to ComplaintsBoard.com, create an account by following the registration process. 2. Navigating to the Complaint Form: - Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is positioned at the top right corner of the website. 3. Writing the Title: - Summarize the main issue with Schwinn in the 'Complaint Title' field. 4. Detailing the Experience: - Mention key areas such as product quality, customer service, delivery, etc. - Provide details about any transactions with Schwinn. - Explain the nature of the issue and steps taken to resolve it. - Describe the personal impact of the issue. 5. Attaching Supporting Documents: - Attach any relevant supporting documents but avoid including sensitive personal data. 6. Filling Optional Fields: - Use the 'Claimed Loss' field to state any financial losses. - Specify the desired outcome in the 'Desired Outcome' field. 7. Review Before Submission: - Ensure your complaint is clear, accurate, and complete before submission. 8. Submission Process: - Click the 'Submit' button to submit your complaint or review. 9. Post-Submission Actions: - Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Overview of Schwinn complaint handling

Schwinn reviews first appeared on Complaints Board on May 13, 2008. The latest review Schwinn Fitness - A Game-Changer in Home Fitness was posted on Feb 26, 2024. The latest complaint poor service was resolved on Dec 27, 2009. Schwinn has an average consumer rating of 4 stars from 4 reviews. Schwinn has resolved 2 complaints.
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Schwinn is related to the Sports and Fitness category.

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