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The good, the bad, and the ugly - discover what customers are saying about Scentsy

Welcome to our customer reviews and complaints page for Scentsy. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Scentsy.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Scentsy's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Scentsy, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Scentsy. Your feedback is an important part of our community and will help others make informed decisions.

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1:12 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello, I'm filling an official complaint against a Scentsy rep named Jennifer Ford from Crown Point, IN. I do not know this woman, and she has been posting pictures of my children and has been soliciting money and donations illegally online using my children's names and likenesses. She then sent me harassing and abusive messages with cursing, cyberbullying...

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1:56 pm EDT

Scentsy Transition Business Tools Kit

I placed an order September 5, 2023, at 7:12 PM for my Transition Business Tools Kit. It has now been 6 days, 4 of those days being business days and my order status still says "Posted," meaning my order still has not even been shipped out. I cannot begin promoting and selling without my books or product list as these are both highly necessary to sell product in the environment, I am in. My order number is : #[protected]

Desired outcome: My order is shipped out immediately.

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4:59 pm EDT

Scentsy Harm to animals

My cat burned himself in the wax of a scentsy warmer, the warmers claim to be safer than candles around animals and children. My cat has had to have part of his tail amputated because of the burn. I have emailed the company to find out if there is a way for me to return my unused product, as I will not be using it in my home, and they have not acknowledged my inquiry. I am extremely upset about the circumstances and wish that someone from the company would at least acknowledge my complaint.

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7:14 am EDT

Scentsy Steals money

Scentsy was seen stealing up to $ 15, 000 with products from our work and storage trailer. I am very disappointed. This fake business should be closed down. Why didn’t the police stop them? I don’t know what they are doing all the time, while criminals scam hones people.

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Pinky20
Kansas City, US
Apr 17, 2013 12:23 pm EDT

Scenty's dumb. Who would pay $20 for a candle holder?

The Lidman Foundation
The Lidman Foundation
Lewisville, US
Mar 29, 2013 5:52 pm EDT

kirads09 probably one of Tasha's many alias'

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4:52 pm EDT
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Scentsy Not everything you read here is true

Just wanted to let everyone here who is filing complaints against most work at home companies that Scentsy has a great opportunity to help anyone who is willing to work a little at owning their own Business. I Love my Business and I Love Scentsy. Please feel free to check my website www.tomas.scentsy.us

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Sharon Rawleigh
, US
Nov 04, 2023 9:11 am EDT
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Iv been getting money taken out of my account for awhile I want it to stop today again 1619 taken out every week sometimes 2 a week

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edrrt
port huron, US
Jan 10, 2015 12:36 pm EST

How silly.

Scentsy, Gold Canyon, Pampered Chef, Mary Kay, etc.. are all MLM schemes. You will spend hundreds in inventory to support selling this junk to your friends and family. They will soon tire of it, as will you. Ending up with a closet full of inventory.

Be smart, go to the store or online and but Yankee Candles and tarts and avoid all the MLM drama.

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